User Manual
Kofax Front-Office Server Configuration Guide for Fax
Kofax, Inc. 7
Important For the Contacts list lookup to work, Outlook must be configured with the
Microsoft Exchange Server account type, and Use Cached Exchange Mode must be
enabled. Any newly added Contacts will become available the next time the user’s Outlook
client synchronizes with the Exchange Server.
Refer to the Kofax Front-Office Server Administrator’s Guide for information about these data
sources.
The data retrieved from the Kofax Front-Office Server database, directory service, and personal
address book is combined to create the list that appears in the Web Client and HP MFPs.
X To enable Microsoft Outlook Contacts search
1 Copy the file rs.connector.exchange2k3.properties from the \Resources\setup folder to
the \Avalin\jboss\server\avalin\conf folder where Kofax Front-Office Server is
installed.
2 Open rs.connector.exchange2k3.properties in a text editor. Modify the following
properties, and then save and close the file:
conf.exchange.domain
conf.exchange.server
3 Stop and restart Kofax Front-Office Server.
Document Formats for Faxes Sent from Kofax Front-Office Server Web Client
When sending faxes from Kofax Front-Office Server Web Client, documents must be in TIFF
format as defined in RFC 3949 Profile “S”. Multiple TIFF images in a document are merged into a
single document.
Table 1 shows the image formats that are supported by different fax servers and which format is
recommended. If you try to send an image in an unsupported format, the document is not sent
and an error is recorded in the logs.
Table 1. Supported TIFF Image Formats
Property Recommended FoIP Kofax RightFax Biscom
Resolution
204 x 98 dpi (normal fax) Yes Yes Yes Yes Yes
204 x 196 dpi (fine fax) Yes Yes Yes Yes Yes
200 x 100 dpi No Yes Yes Yes Yes
200 x 200 dpi No Yes Yes Yes Yes
100 x 100 dpi No Yes Yes Yes Yes
300 x 300 dpi No Yes* Yes Yes Yes
Minimum horizontal (dpi) – 50 1 1 10
Maximum horizontal (dpi) – 300 1000 1000 1000
Minimum vertical (dpi) – 50 1 1 10
Maximum vertical (dpi) – 300 1000 1000 1000