Use and Care Guide

Troubleshooting (cont.)
Symptoms Probable Causes Recommended Action
1. Bath with airjets does not
start.
A. No power to blower motor. A. Set/reset GFCI or RCD breaker;
check wiring. If the problem
persists, refer to installer/dealer.
B. User keypad cable loose or
damaged.
B. Check wire connections. If
necessary, replace user keypad
cable. Refer to installer/dealer.
C. User keypad does not work. C. Check wire connections. Replace
user keypad. Refer to
installer/dealer.
D. Blower motor does not work. D. Replace blower motor. Refer to
installer/dealer.
2. Blower motor starts, but
there are few or no
bubbles.
A. Blower motor is disconnected. A. Connect blower motor to air
harness.
B. Leaks in harness connections B. Check for and repair any leaks.
C. Blower motor air flow is
restricted.
C. Clean the area around the blower
motor. Ensure adequate
ventilation.
3. Bath with airjets stops
automatically before 18
minutes.
A. GFCI or RCD trips. A. Identify source of fault and
correct. If the problem persists,
refer to installer/dealer.
B. Motor overheated and protection
device activated.
B. Check for blockage at motor
vents. Remove blockage and
allow motor to cool.
4. Bath with airjets does not
stop automatically after 22
minutes.
A. Blower motor does not work. A. Replace blower motor. Refer to
installer/dealer.
5. Blower motor does not
stop when power button
on user keypad is pressed.
A. User keypad cable loose or
damaged.
A. Check wire connections. If
necessary, replace user keypad
cable. Refer to installer/dealer.
B. User keypad does not work. B. Replace user keypad. Refer to
installer/dealer.
6. Blower motor operates
but variable speed feature
does not work.
A. User keypad cable loose or
damaged.
A. Check wire connections. If
necessary, replace user keypad
cable. Refer to installer/dealer.
B. User keypad does not work. B. Replace user keypad. Refer to
installer/dealer.
C. Blower motor does not work. C. Replace blower motor. Refer to
installer/dealer.
7. Automatic purge cycle
does not occur.
A. Blower motor does not work. A. Replace blower motor. Refer to
installer/dealer.
8. Manual purge cycle does
not work.
A. User keypad cable is loose or
damaged.
A. Check wire connections. If
necessary, replace user keypad
cable. Refer to installer/dealer.
B. User keypad does not work. B. Replace user keypad. Refer to
installer/dealer.
C. Blower motor does not work. C. Replace blower motor. Refer to
installer/dealer.
Kohler Co. 7 1034591-5-L