Installation Guide

Care and Cleaning
For best results, keep the following in mind when caring for your KOHLER product:
•
Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
•
Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and
dry any overspray that lands on nearby surfaces.
•
Do not allow cleaners to soak on surfaces.
•
Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.
Troubleshooting
This section is for general aid only. A Kohler Co. Authorized Service Representative or qualified electrician
should correct any electrical problems. For warranty service, call 1-800-4KOHLER from within the USA and
Canada, or 001-800-456-4537 from within Mexico.
NOTE: The product model number is located on the heater side of the bath.
NOTE: For service parts information, visit your product page at kohler.com.
Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. Heated bath does not turn
on.
A. No power to power supply. A. Set/reset GFCI or RCD breaker;
check wiring.
B. User keypad cable loose or
damaged.
B. Check wire connections. If
necessary, replace user keypad
cable.
C. User keypad does not work. C. Check wire connections. Replace
user keypad.
D. Power supply does not work. D. Replace power supply.
2. Bath is turned on, but
there is little or no heat.
A. Heater cable loose or damaged. A. Check wire connections. If
necessary, replace heater cable.
B. Heater/insulation loose on the
bath.
B. Secure the heater/insulation to the
bath.
C. Heat indicator is yellow or
orange.
C. Press the [Up] arrow to increase
temperature.
D. Heater does not work. D. Replace the heater.
E. Temperature sensor does not
work.
E. Replace the heater.
3. Temperature does not
automatically reset to low
after 1 hour.
A. Temperature sensor does not
work.
A. Replace the heater and/or keypad.
4. Heat indicator is blinking
red.
A. Heating system needs to be
reset.
A. Press the [Power] icon to turn the
power OFF. Wait 10 seconds, then
turn the power ON.
B. Heater does not work. B. Replace the heater.
5. Heat indicator is blinking
yellow.
A. Heating system needs to be
reset.
A. Press the [Power] icon to turn the
power OFF. Wait 10 seconds, then
turn the power ON.
B. Temperature sensor does not
work.
B. Replace the heater.
1196030-2-E 12 Kohler Co.