Installation Guide

Troubleshooting (cont.)
Air System
Symptoms Probable Causes Recommended Action
10. A zone does not produce
air bubbles but another
zone operates normally.
A. Zone is not selected. A. Select the zone according to the
instructions in the ″Operating
Instructions″ section.
B. Butterfly valve does not work. B. Replace the butterfly valve.
C. Loose, disconnected, or
damaged wiring harness.
C. Check wiring for proper
connections. Replace the wiring
harness if necessary.
D. User keypad does not work. D. Replace the user keypad.
E. Control does not work. E. Replace the control.
11. Surge mode does not
work.
A. User keypad does not work. A. Replace the user keypad.
B. Control does not work. B. Replace the control.
12. Water spillage or damage
observed under the bath.
A. Drain or overflow leaking. A. Repair or replace the drain
assembly according to the
manufacturer’s instructions.
B. Wall, deck, and/or shower door
is improperly sealed.
B. Apply silicone sealant at the seams
between the bath and the wall,
deck, or door.
C. Cracked piping or air channels. C. Contact Kohler Co. using the
information on the back page.
13. Bath does not purge
automatically.
A. Level sensor wires are
disconnected.
A. Connect the level sensor wires.
Warranty
ONE-YEAR LIMITED WARRANTY
KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not
responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI
53044, USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and
001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from
within Canada, or www.mx.kohler.com in Mexico.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how
long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages,
so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You
may also have other rights which vary from state/province to state/province.
This is Kohler Co.’s exclusive written warranty.
Kohler Co. 17 1208018-2-D