Warranty Guide

Alternative Stone Tops – One (1) Year
Alternative Stone Tops are covered for one (1) year against defects in manufacturing and/or workmanship.
Hardware and Components – One (1) Year
If a component part (nuts, bolts, brackets, etc.) fails due to manufacturing defects within one (1) year from the date of
purchase, we will replace the part.
Umbrellas – One (1) Year
Umbrellas are covered against failure structurally within one (1) year from the date of purchase, due to
manufacturer’s defects only. Umbrella bases are NOT covered. NOTE: Umbrellas should only be used with a table and
umbrella base. Do not use in high wind or storms.
Shipping
If necessary, La-Z-Boy Outdoor will pay for shipping of replacement product for a period of one (1) year from the date
of purchase. After one (1) year, it will be the original purchaser’s responsibility to pay for freight and any packaging
costs. All orders will be assessed a handling fee and large items may require an additional handling fee.
Exclusions
Failure caused by unreasonable or abusive use, re, freight damage, acts of nature (such as, but not limited to freezing
or high winds), suntan oil or other chemicals (such as chlorine or exposure to salt water), normal fading, scratching or
chipping of the nish, weathering or staining or discoloration of furniture, accidental damage, repair, or modications
by customer, glass breakage, burning and/or melting caused by magnied or reected sunlight, normal wear and tear
are excluded from the warranty.
Furniture used in commercial, contract or any other non-residential applications, clearance items, display models, and
all other “as is” or outlet purchased items are not covered under this warranty. In addition, La-Z-Boy Outdoor will not
be responsible for loss of use or time, inconvenience, travel, packaging, or any other consequential/incidental damages.
In no event shall La-Z-Boy Outdoor’s responsibility exceed the value of the replacement part/product.
Glass breakage
is not a covered item.
CUSTOMER SERVICE
Monday - Friday 8:00 a.m. - 5:00 p.m. EST
customerservice@lazboyoutdoor.com
(877) 592-7514
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La-Z-Boy® is a trademark of La-Z-Boy Incorporated and is used under license to BJI, Inc./Casual Living Brands
www.lazboyoutdoor.com