SAFE HARD DRIVE User Manual
LaCie SAFE Hard Drive User Manual Table of Contents page Table of Contents Health and Safety Precautions General Use Precautions 5 5 1. Introduction To The LaCie SAFE Hard Drive Your SAFE Drive Capabilities SAFE Three Levels of Security 7 7 7 2. Unpacking Your LaCie SAFE Drive 2.1. What's Included with Your LaCie SAFE Drive 2.2. Minimum System Requirements 8 8 9 3. Before Installing Your LaCie SAFE Drive 3.1. How to Use the Fingerprint Sensor 3.2. Being An Administrator 3.3.
LaCie SAFE Hard Drive User Manual 7.1. File System Formats Windows Users Mac Users 7.2. Formatting Your LaCie SAFE Hard Drive Windows Users Mac Users 7.3. Optimizing USB 2.0 Connections What is USB 2.0? Data Transfers Table of Contents page 25 25 26 27 27 29 31 31 32 8. Frequently Asked Questions (FAQ) 33 9. Troubleshooting Your LaCie Drive 35 10. Troubleshooting the Fingerprint Sensor 39 11. Contacting Customer Support 40 12.
LaCie SAFE Hard Drive User Manual Copyrights Copyright © 2006 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.
LaCie SAFE Hard Drive User Manual waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and Forward page ensure that it is recycled in a manner that protects human health and the environment.
LaCie SAFE Hard Drive User Manual • Do not place the LaCie SAFE Hard Drive near sources of magnetic interference, such as computer displays, televisions or speakers. Magnetic interference can affect the operation and stability of your LaCie SAFE Hard Drive. Forward page • Do not place heavy objects on top of the LaCie SAFE Hard Drive or use excessive force on it. • Never use excessive force on your LaCie SAFE Hard Drive. If you detect a problem, consult the Troubleshooting section in this manual.
LaCie SAFE Hard Drive User Manual Introduction page 1. Introduction To The LaCie SAFE Hard Drive Congratulations on the purchase of your new LaCie SAFE Hard Drive. By simply plugging the LaCie SAFE Hard Drive into your computer and walking through a quick and easy software setup, you can ensure that your data is secure from unauthorized users. The LaCie SAFE Hard Drive performs just like a standard external hard drive, but keeps your data secure with a technology known as biometry.
LaCie SAFE Hard Drive User Manual Unpacking Your LaCie SAFE Drive page 2. Unpacking Your LaCie SAFE Drive Building on years of storage experience, LaCie has teamed up with leaders in the security industry to create a new family of drives that can seamlessly keep your most important data secure from prying eyes. These latest drives are performance-based solutions that provide you with the quality you’ve come to expect from LaCie.
LaCie SAFE Hard Drive User Manual Unpacking Your LaCie SAFE Drive page 2.2. Minimum System Requirements System Requirements for USB 2.0 Windows® 2000 and Windows XP Mac OS 10.2 or higher Hardware Requirements for USB 2.0 PC or Mac with built-in USB 2.0 port 350MHz Intel Pentium II or G3 processor or greater Minimum 128MB of RAM Technical note: To achieve USB 2.0 speeds, your drive must be connected to a USB 2.0 host port. If it is connected to a USB 1.1 port, your drive will operate at USB 1.
LaCie SAFE Hard Drive User Manual Before Installing Your LaCie SAFE Drive 3. Before Installing Your LaCie SAFE Drive Yes, we know you are eager to start using your new LaCie SAFE Hard Drive, but because it has extra data security features not found on standard external hard drives, you should take a minute to familiarize yourself with these items first: • 3.1. How to Use the Fingerprint Sensor • 3.2. Being an Administrator • 3.3. About Authorized Users and Rights • 3.4. Rules for Registering Users 3.1.
LaCie SAFE Hard Drive User Manual Before Installing Your LaCie SAFE Drive page 11 3.2. Being An Administrator The Administrator has complete control over who can use the drive and what data access rights they have. The Administrator can: Important Info: The first person to use the drive becomes the Administrator by default. However, any user can be given Administrative privileges.
LaCie SAFE Hard Drive User Manual Connecting Your LaCie SAFE Drive page 12 4. Connecting Your LaCie SAFE Hard Drive Follow these steps to quickly get your LaCie SAFE drive powered on and connected to your computer. Step 1 4.1. Connecting the Power Adaptor Page 12 Step 2 4.2. Connect the USB 2.0 Cable to Your SAFE Drive and to Your Computer Page 13 4.1. Connecting The Power Adaptor There are two cables that are supplied with the power supply: one cable (A) connects to the LaCie B C 1.
LaCie SAFE Hard Drive User Manual Connecting Your LaCie SAFE Drive page 13 4.2. Connect the USB 2.0 Cable to Your LaCie Drive and to Your Computer 1. Examine the cable carefully and make sure that you have the USB 2.0 cable properly aligned, then insert the cable firmly into the USB port on the back of the drive for a stable connection. 2. Look for a USB 2.
LaCie SAFE Hard Drive User Manual Configuring Your LaCie SAFE Drive page 14 5. Configuring Your LaCie SAFE Drive 5.1. Install the Drive Software n Windows Users 1. Insert the LaCie Utilities CD-ROM included in the box content into your computer’s CD or DVD drive. 2. Double-click on the LaCie SAFE Drive icon in your My Computer folder to open the CD, then double-click on the LaCie SAFE Drive Installer.
LaCie SAFE Hard Drive User Manual Configuring Your LaCie SAFE Drive page 15 5. The Setup program will now install the software for you. A colored bar will indicate the installation progress. Installing the software 6. When the Setup is finished you’ll see a dialog confirming that it was successful. 7. Restart your computer (Mac users only). 8. The LaCie SAFE configuration tool launches automatically once installation is completed.
LaCie SAFE Hard Drive User Manual Configuring Your LaCie SAFE Drive page 16 n Mac Users 1. Double-click the LaCie SAFE Drive icon on your desktop to open the CD, then double-click on the LaCie SAFE Drive Installer. 2. To install the LaCie SAFE Drive User Administration application, drag it from the CD to your Utilities folder. 3. Double click the LaCie SAFE Drive Tool to configure your LaCie SAFE drive. 4.
LaCie SAFE Hard Drive User Manual Configuring Your LaCie SAFE Drive page 17 5.2. Setting Up User Names and Privileges 1. The first time you use your LaCie SAFE drive after installing the SAFE Drive Tool, click on the LaCie SAFE Drive Tool icon in your Start Menu (Windows users) or Utilities folder (Mac users). The First Use Wizard will appear and will walk you through the process of configuring your drive and creating your user profile. Click Next to continue. 2.
LaCie SAFE Hard Drive User Manual Configuring Your LaCie SAFE Drive page 18 5.3. Registering User Fingerprints 1. Click on an unselected finger to begin registering a fingerprint. Click Next to continue. The swipe dialogue appears. Important Info: Screenshots may be differ slightly on your computer. 2. This dialogue will request that you swipe the selected finger over the fingerprint sensor.
LaCie SAFE Hard Drive User Manual Configuring Your LaCie SAFE Drive page 19 5. Choose a second finger for which you would like to register a fingerprint and repeat Step 2 above. When you are finished registering all of the fingerprints you want for the user, click Next. Important Info: A user can register more than two fingerprints. The SAFE drive supports a total of 10 fingerprint registrations.
LaCie SAFE Hard Drive User Manual Using Your LaCie SAFE Drive page 20 6. Using Your LaCie SAFE Hard Drive Once you’ve set up your LaCie SAFE drive with at least one user, then you can start to use it. If the drive is currently disconnected, first connect it (see section 4. Connecting Your LaCie Drive for more information). Now you are ready to get started! Step 1 6.1. Using the Drive as a Registered User Page 20 Step 2 6.2. Using the Drive as an Administrator Page 21 Step 3 6.3.
LaCie SAFE Hard Drive User Manual Using Your LaCie SAFE Drive page 21 6.2. Using the Drive as an Administrator 1. This is the first screen you will see with normal use. To unlock your LaCie SAFE drive, place a registered finger flat in the recess of the fingerprint sensor. Make sure the top of your finger touches the top of the recess and slide it down slowly. Continue swiping your finger until the drive recognizes you. For more on how to use the fingerprint sensor see section 3.1.
LaCie SAFE Hard Drive User Manual Using Your LaCie SAFE Drive page 22 n User Management Interface If you click Configure to modify the drive (see Step 2 and Step 3 in section 6.2 Using the Drive as an Administrator), you’ll launch the User Management Interface dialogue. Select a user from the list and double-click. Modify a User Now you’ll see the Modify User dialog. From here you can change any information about the user including the user name, permissions, and fingerprint registration. See section 5.
LaCie SAFE Hard Drive User Manual Using Your LaCie SAFE Drive page 23 6.3. Using Multiple SAFE Drives on the Same Computer If multiple safe drives are plugged in, this dialogue appears, asking which drive you want to administer or access. Simply select the desired SAFE drive, and click Use this disk. Using multiple SAFE drives 6.4. Locking Your LaCie SAFE Drive If you need to step away from your desk for a few minutes, you can easily re-lock your drive.
LaCie SAFE Hard Drive User Manual Using Your LaCie SAFE Drive page 24 6.5. Disconnecting Your Drive To lock your LaCie SAFE drive once you are finished using it, follow these steps. Once completely disconnected, your drive, and its data, will be inaccessible to unauthorized users. n For Windows Users: Technical note: To quickly lock your SAFE drive, simply touch the biometric sensor, and verify that the drive umnounts from the OS. See 6.4.
LaCie SAFE Hard Drive User Manual Helpful Information page 25 7. Helpful Information 7.1. File System Formats Your LaCie SAFE Hard Drive comes formatted with the FAT 32 file system format. This is the only file system format that is accessible on both PC and Mac platforms. LaCie drives are pre-formatted as FAT 32 volumes and can be used across multiple platforms (for example, Windows 2000/ XP, and Mac OS X).
LaCie SAFE Hard Drive User Manual FAT 32 to NTFS, there is no going back. You can convert from FAT 32 to NTFS, but not the other way around. Use NTFS if: • You want to optimize drive performance under Windows 2000 or XP. • You want to encrypt files, assign permissions to files, or want to audit files for access. • You will be formatting partitions larger than 32GB. Helpful Information page 26 • You need to store individual files that are larger than 4GB.
LaCie SAFE Hard Drive User Manual Helpful Information page 27 7.2. Formatting Your LaCie SAFE Hard Drive Once you have set-up your LaCie Hard Drive, you can reformat it to suit your needs. n Windows Users Windows 2000 and XP – Use the Disk Management Utility, which is native to the operating system.
LaCie SAFE Hard Drive User Manual Helpful Information page 28 5. After Windows launches a warning, click Yes to continue. Disk management utility (Windows) 6. At this screen, you will be prompted to enter a name for the hard drive (it is LACIE by default), select a file system format, and allocate unit size. Click OK to continue. Important Info: Please refer to section 7.1. File System Formats, for a more detailed discussion on the differences between the two systems.
LaCie SAFE Hard Drive User Manual Helpful Information page 29 n Mac Users Mac OS 10.x – Use the Apple Disk Utility application, which is native to the operating system. Formatting Using Mac OS 10.x 1. Connect the drive to the computer via the USB 2.0 port and swipe a registered finger over the sensor to access the data storage area of the LaCie SAFE drive. 2. Once you have access to the drive, go to the Menu Bar, and open Go.
LaCie SAFE Hard Drive User Manual Helpful Information page 30 9. Mac OS 10.x will automatically setup the disk with the partitions and volume format you selected, and your new drive will be available for use. Format from NTFS to HFS+ If you have formatted the LaCie SAFE drive as NTFS, but you would like to reformat it in HFS+ for a Mac, follow these steps: 1. Go to the Applications > Utilities folder on your Mac and open the Disk Utility application.
LaCie SAFE Hard Drive User Manual Helpful Information page 31 7.3. Optimizing USB 2.0 Connections The following technical information relates to your LaCie Drive and gives some practical advice. n What is USB 2.0? The new USB 2.0 standard provides higher bandwidth for high-speed peripherals such as external hard drives, high-speed scanners and CDRW drives. USB 2.0 delivers transfer rates up to 480Mb/s, while conveniently maintaining backward compatibility with USB 1.1 devices. USB 2.0 USB 2.
LaCie SAFE Hard Drive User Manual Helpful Information page 32 n Data Transfers Data transfers are the flow of data that accomplishes a task, usually related to moving data for storage to computer RAM or between storage devices. During data transfers, it’s best to wait before launching other applications on the same USB 2.0 port. Anomalies may arise with computers that have USB 2.0 controllers (see technical note) that do not conform to OHCI (Open Host Controller Interface) standards.
LaCie SAFE Hard Drive User Manual Frequently Asked Questions page 33 8. Frequently Asked Questions (FAQ) Question Answer Why is the top LED momentarily orange when I connect the drive to the USB port on the computer? During the 5 seconds when the LED is orange, you can swipe your finger to access the drive without waiting for it to mount on the desktop. What operating systems is SAFE compatible with? For configuration, the LaCie SAFE Hard Drive works with Windows 2000, Windows XP and Mac OS 10.
LaCie SAFE Hard Drive User Manual Frequently Asked Questions page 34 Question Answer Should I keep a backup of the data stored on the SAFE drive? It’s always a good idea to keep a backup, or even two backups, of your data. LaCie provides a full range of products for backing up data, including tape drives and CD and DVD burners. Do I need to install software on every machine that I want to connect to the SAFE drive? No, the SAFE drive does not require any special software to run.
LaCie SAFE Hard Drive User Manual Troubleshooting page 35 9. Troubleshooting Your LaCie Drive In the event that your LaCie SAFE Hard Drive is not working correctly, please refer to the following checklist to find out where the problem is coming from. If you have gone through all of the points on the checklist and your drive is still not working correctly, please have a look at the FAQs that are regularly published on our Web site – www. lacie.com.
LaCie SAFE Hard Drive User Manual Troubleshooting page 36 Problem Questions to Ask Solution The drive is not recognized. Is the drive’s power on? Check to make sure that the USB 2.0 cables are correctly attached and firmly seated in both the drive and computer’s USB ports. Disconnect them, wait 10 seconds, and reconnect them. If the drive is still not recognized, restart your computer and try again.
LaCie SAFE Hard Drive User Manual Problem Error messages under Mac OS 10.x Troubleshooting page 37 Questions to Ask Solution Does your computer’s configuration meet the minimum system requirements for use with this drive? Check section 2.2. Minimum System Requirements. Did you get an Error –50 message while copying to a FAT 32 volume? When copying files or folders from Mac OS 10.x to a FAT 32 volume, certain characters cannot be copied.
LaCie SAFE Hard Drive User Manual Technical note: Technically, you can connect up to 127 devices to a single USB bus. For more than two devices, you must make new connections using a peripheral called a "hub." A hub, which you hook up directly to a USB connector on your computer, usually has 4 or 7 output connections enabling you to connect the same number of peripherals. One of the hub's main functions is to regenerate signals that lose part of their strength as they are transmitted via the USB cable.
LaCie SAFE Hard Drive User Manual Troubleshooting the Fingerprint Sensor page 39 10. Troubleshooting the Fingerprint Sensor In the event that your LaCie SAFE Hard Drive's fingerprint sensor does not recognize you as an authorized user, please refer to the following checklist to find out where the problem is coming from.
LaCie SAFE Hard Drive User Manual Contacting Customer Support page 40 11. Contacting Customer Support Before You Contact Technical Support: 1. Read the manuals and review the sections 9. Troubleshooting Your Drive and 10. Troubleshooting the Fingerprint Sensor. 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached.
LaCie SAFE Hard Drive User Manual Contacting Customer Support page 41 Lacie Technical Support Contacts LaCie Asia, Singapore, and Hong Kong LaCie Australia LaCie Belgium LaCie Canada LaCie Denmark LaCie Finland LaCie France LaCie Germany LaCie Italy LaCie Japan LaCie Netherlands LaCie Norway LaCie Spain LaCie Sweden LaCie Switzerland LaCie United Kingdom LaCie Ireland LaCie USA Contact us at: http://www.lacie.com/asia/contact/ Contact us at: http://www.lacie.
LaCie SAFE Hard Drive User Manual Warranty Information page 42 12. Warranty Information LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective drive.
LaCie SAFE Hard Drive User Manual Glossary page 43 Glossary Backup – (1) The act of creating at least one additional copy of data onto a different (and safe) storage device from where it can be retrieved at a later time if needed. (2) A copy of a file, directory, or volume on a separate storage device from the original, for the purposes of retrieval in case the original is erased, damaged, or destroyed.
LaCie SAFE Hard Drive User Manual Fingerprint – An impression on a surface of the curves formed by the ridges on a fingertip, especially such an impression made in ink and used as a means of identification. Firmware – Permanent or semi-permanent instructions and data programmed directly into the circuitry of a programmable read-only memory or an electronically-erasable, programmable read-only memory chip. Used for controlling the operation of the computer or tape drive.
LaCie SAFE Hard Drive User Manual erals. An operating system is the basis on which software (applications) run. Windows, Mac OS and UNIX are among the most common. Overwrite – To write data on top of existing data thus erasing the original data. Partition, -ing – After formatting, the hard drive is not yet ready to store files. It must be divided into sections that will contain special information required for a Mac or PC to operate and other sections that will contain the files.
