User Manual

12
Problem What to Check
Status lights
do not come
on
• Make sure there is power to the outlet
• Unplug AC power adapter cord from valve cover and plug back in
• If AC adapter extension wire was used, unplug both ends and reconnect
• Replace batteries
No water
comes out
of the faucet
• Check that your leakSMART
™
Valve is open by pressing the "Open" button
on your Valve
• Make sure the main water supply valve is open
• Replace batteries
• Make sure valve cover or valve controller is firmly on valve assembly
leakSMART
™
Valve does
not operate
• Check that the unit is powered from the AC power adapter
• Replace batteries
• Power down by removing both battery block and AC power cord, then plug
back in
leakSMART
™
Valve does
not operate
with your
smart home
system
• Check your smart home system app to ensure the valve is connected
• Check Internet connection to your hub
• Close out then re-open app
leakSMART
®
PRO
Troubleshooting
NOTE: All lights go dark when not in use.