Operation Manual
Rugby 410/420 DG 27Troubleshooting
7.2 Troubleshooting Suggestions
Whenever there are questions regarding your laser, check the basics first.
• Mode of operation - automatic, manual, manual with grade.
• Battery status
• Warning Screens - H.I., servo limit, temperature, adjustment.
• Head speed setting
• Beam mask setting
)
If none of the above suggestions results in a solution, contact your local
dealer or nearest authorized service center.
Symptom Possible Causes and Solutions
No beam • The Rugby beam is infrared (Rugby 410 DG
only) and invisible to the human eye.
• Check with a receiver to verify.
No self-leveling • Check the basics above.
Cannot change
grade
• Check the basics above.
•Check the other axis.
• Check operation in manual mode.
• Check if at grade limit.
Loss of distance • Check the window surfaces.
• Check with a different receiver.
• At extended distances, decreasing the head
speed may improve performance.
Head rotates slowly • Check the basics above.
• In low battery mode the Rugby will rotate
slowly (7 RPS) to trigger the laser low battery
function on the RE Pro.
Grade stakes do not
match the laser
• Check for proper alignment of the axes.
• Check level accuracy of the laser.
• Check the grade stakes to verify their accu-
racy or to determine if they have moved.
Beam masking not
saved when laser is
turned off
• Set up this preference in the second set-up
screen.
Remote will not turn
on
• Check and replace the batteries.
Remote will not
communicate with
the laser.
• Check that remote capability is enabled on the
laser. (see small icon on the main display)
•Check remote battery status.
• Reduce distance and try again.
• At longer distances, ensure the remote is in
“line of sight” of the laser.
• Reposition the remote at a different angle to
improve the internal antenna reception.