User Guide ThinkPad X1 (2nd Generation)
Notes: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page iv • Appendix D “Notices” on page 117 The Safety, Warranty, and Setup Guide and the Regulatory Notice have been uploaded to the Web site. To refer to them, go to http://www.lenovo.com/ThinkPadUserGuides. First Edition (August 2012) © Copyright Lenovo 2012.
Contents Read this first . . . . . . . . . . . . . iii Important safety information . . . . . . . . . . iv Conditions that require immediate action . . . v Safety guidelines . . . . . . . . . . . . . v Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, and indicators. . . . . . . . . . . . . . . Front view. . . . . . . . . . . . . Right-side view. . . . . . . . . . . Left-side view . . . . . . . . . . . Bottom view . . . . . . . . . . . . Rear view . . . . . . . . . . . . .
Before you begin . . . . . . . . . . . . Installing the Windows 7 operating system . . Installing device drivers . . . . . . . . . . . Installing the driver for the 4-in-1 media card reader . . . . . . . . . . . . . . . . Installing the driver for USB 3.0 . . . . . . Installing the ThinkPad monitor file for Windows 2000/XP/Vista/7 . . . . . . . . Installing other drivers and software . . . . ThinkPad Setup . . . . . . . . . . . . . . Main menu . . . . . . . . . . . . . . Config menu. . . . . . . . . . . . .
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of the following, and make sure that the power switch is off or is blinking: • Turn it off. • Put it in sleep (standby) mode. • Put it in hibernation mode. This will help to prevent damage to the computer, and possible loss of data. Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking or hissing.
that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Notice for lithium coin cell battery DANGER Danger of explosion if battery is incorrectly replaced. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin cell batteries may contain perchlorate.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV.
Chapter 1. Product overview This chapter provides information about the locations of connectors, locations of important product labels, computer features, specifications, operating environment, and preinstalled ThinkVantage® programs.
1 Integrated camera Some models have an integrated camera. Use the camera to take pictures or hold a video conference. 2 Built-in microphones The built-in microphones capture sound and voice when used with an application program capable of handling audio. 3 Power button Use the power button to turn on the computer. To turn off the computer, use the Start menu shutdown option. If your computer stops responding and you cannot turn it off, press and hold the power button for four seconds or more.
Right-side view Figure 2. ThinkPad X1 (2nd Generation) right-side view 1 4-in-1 media card reader slot 2 Combo audio jack 3 Mini DisplayPort connector 4 USB 3.0 connector 5 Security keyhole 1 4-in-1 media card reader slot The 4-in-1 media card reader supports the following cards: • Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card • Secure Digital eXtended-Capacity (SDXC) card • MultiMediaCard (MMC) For details, refer to the instructions in “Using a flash media card” on page 39.
Your computer might come with a Mini DisplayPort to VGA adapter. Use the adapter to connect your computer to a compatible digital audio device or video monitor such as a high-definition television. 4 USB 3.0 connector The Universal Serial Bus (USB) 3.0 connector is used for connecting devices compatible with a USB interface, such as a USB printer or a digital camera. Note: When you attach a USB cable to the connector, ensure that the USB mark is facing upward. Otherwise the connector might be damaged.
If you want to charge these devices when your computer is turned off, you need to connect the computer to an ac power supply and change the Always On USB settings in ThinkPad Setup and the Power Manager program. 4 Wireless radio switch Use this switch to quickly turn on or turn off all wireless connections. Bottom view Figure 4.
Rear view Figure 5. ThinkPad X1 (2nd Generation) rear view 1 SIM card slot 1 SIM card slot If your computer has a wireless WAN feature, it might require a Subscriber Identification Module (SIM) card to establish wireless WAN connections. Depending on the country of delivery, the SIM card might be already installed in the SIM card slot. Status indicators The status indicators show the current status of your computer. System-status indicators Your computer has system-status indicators.
2 Microphone mute indicator When the indicator is on in red, the microphone mute mode is enabled. 3 Wireless LAN/WAN/Bluetooth status indicator • Green: The wireless LAN, WAN, Bluetooth feature is on. • Off: Wireless network devices are disabled or the wireless radio is turned off. 4 Device access status indicator When the indicator is on, the small form factor solid state drive is reading or writing data.
1 Sleep status indicator • Green: The computer is in sleep mode. • Blinking green: The computer is entering sleep or hibernation mode, or is resuming normal operation. 2 Battery status indicator • Green: The battery charge level is 20% or more. • Orange: The battery charge level is between 5% and 20%. • Fast blinking orange: The battery charge level is 5% or less, or the battery is charging. • Slow blinking orange: The battery is being charged.
FCC ID and IC Certification number label You can find the FCC ID and IC Certification numbers for the installed transmitter cards on the bottom of your computer as shown below. Certificate of Authenticity label The Microsoft Certificate of Authenticity label for the preinstalled operating system is attached. Printed on this label are the product ID and the product key information for your computer. Record this information and keep it in a safe place.
Features Processor • See the system properties of your computer. To view the system properties, click Start, right-click Computer; then click Properties. Memory • Double data rate 3 low voltage (DDR3L) synchronous dynamic random access memory (SDRAM) Storage device • Small form factor solid state drive Display The color display uses TFT technology.
Specifications Size • Width: 331 mm (13.03 inches) • Depth: 226 mm (8.90 inches) • Height: 8.0 to 17.3 mm (0.31 to 0.68 inches) Heat output • 90 W (307 Btu/hr) maximum Power source (ac power adapter) • Sine-wave input at 50 to 60 Hz • Input rating of the ac adapter: 100 to 240 V ac, 50 to 60 Hz Battery life • For percentage of remaining battery power, check the Power Manager battery gauge on the taskbar. • The Power Manager also displays a green, yellow and red indication.
ThinkVantage programs Your computer is preinstalled with ThinkVantage programs to help you work more easily and securely. Note: To learn more about ThinkVantage programs and other computing solutions offered by Lenovo, go to http://www.lenovo.com/support. Accessing ThinkVantage programs On the Windows 7 operating system, you can access ThinkVantage programs from the Lenovo ThinkVantage Tools program or from Control Panel.
Table 2.
Lenovo Solutions Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance.
Note: If your Windows 7 model is not preinstalled with the SimpleTap program, you can download it from http://www.lenovo.com/support. System Update The System Update program helps you keep the software on your computer up-to-date by downloading and installing software packages (ThinkVantage programs, device drivers, UEFI BIOS updates, and other third party applications). Chapter 1.
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Chapter 2. Using your computer This chapter provides information on using some of the computer components.
• If your computer will be turned off for an extended period of time, follow the instructions in “Disabling the built-in battery” on page 27 to disable the internal built-in battery so as to prevent battery power from draining. Concerned about security or need to securely dispose of data stored on your solid state drive? • Study Chapter 4 “Security” on page 45 to find out how you can protect your computer from theft and unauthorized use.
You also can use the black button to interrupt the startup sequence of your computer and start the Rescue and Recovery workspace, which runs independently of the Windows operating system and is hidden from it. In this situation, you might need to do the following: • Get the current system information. • Rescue a file from your Windows environment or restore back-up files, if you have made backups by use of the Rescue and Recovery program. • Configure your computer or start the ThinkPad Setup.
– Computer display and external monitor (extended desktop function) – External monitor only Note: The Windows+P key combination has the same functionality as Fn+F7. Enabling or disabling the wireless features • Fn+F5 Enable or disable the built-in wireless networking features. If you press Fn+F5, a list of wireless features is displayed. You can quickly change the power state of each feature in the list.
Volume and mute buttons You can adjust the sound level of the built-in speakers by using the following three buttons: 1 2 3 Speaker mute button Volume control button Microphone mute button If you mute the sound and then turn off your computer, the sound will remain muted when you turn on your computer again. To turn on the sound, press the plus (+) or minus (-) button. Setting the volume To open the window for adjusting the output volume or the recording volume, do the following: 1.
Windows key You can display or hide the Start menu of Windows by pressing the Windows key 1 You also can use the Windows key together with another key to achieve other functions. For details, refer to the help information system of the Windows operating system. Using the UltraNav pointing device Your computer comes with the UltraNav pointing device.
Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick 1 on the keyboard and three click buttons at the bottom of the keyboard. To move the pointer 5 on the screen, you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard; the pointing stick itself does not move. The speed at which the pointer moves depends on the pressure you apply to the pointing stick.
Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Using the touch pad The touch pad is a pad 1 below the TrackPoint buttons at the bottom of the keyboard. To move the pointer 2 on the screen, slide your fingertip over the pad in the direction in which you want the pointer to move. The whole touch pad 1 is an active area sensitive to finger movement.
• Left click: To mimic a single left click on a mouse, tap anywhere on the touch pad once or press the left click zone 3 once. To mimic a double click on a mouse, tap anywhere on the touch pad twice or press the left click zone 3 twice. • Right click: To mimic a right click on a mouse, press the right click zone 2 once.
2. Select the check box for Show UltraNav icon on the system tray. 3. Click OK. You can now change the properties of the UltraNav pointing device by clicking the UltraNav icon in the Windows notification area. Note: If you are using the Windows 7 operating system, click the triangular icon on the taskbar to show hidden icons. Power management When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running.
• Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer. • Before you charge the battery, ensure that its temperature is at least 10°C (50°F). • You can charge the battery when the ac power adapter is connected to the computer. You need to charge it in any of the following conditions: – When a new battery is installed.
For instructions on accessing the Power Manager program, see “Accessing ThinkVantage programs” on page 12. For more information about the Power Manager program, refer to the help information system. Understanding the power-saving modes There are several modes that you can use at any time to conserve power. This section introduces each mode and gives tips on the effective use of the battery power. Introducing the power-saving modes • Screen blank The computer display requires considerable battery power.
3. Click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. From the left pane, select the task folder for which you want to enable the wakeup function. The scheduled tasks are displayed. 5. Click a scheduled task, and then click the Conditions tab. 6. Under Power, select the check box for Wake the computer to run this task.
Wireless WAN A wireless WAN covers a broader geographic area. Cellular networks are used for data transmission, and access is provided by a wireless service carrier. Bluetooth Bluetooth is one of a number of technologies used to create a wireless personal area network.
information, and confidential data. Also, for wireless networks the TPM hardware provides enhanced authentication and session confidentiality by concealing authentication credentials for industry-standard 802.1x protocols and Cisco LEAP. Note: Client Security Solution is not preinstalled on your system. To download Client Security Solution, go to http://www.lenovo.com/support. For more information on wireless security offerings, go to http://www.pc.ibm.com/us/think/thinkvantagetech/security.
5. To install a SIM card, insert the SIM card firmly into the slot until you hear a click. 6. Close the SIM card slot cover. Using Bluetooth Your computer is equipped with the integrated Bluetooth feature, you can enable or disable the feature by pressing Fn+F5. When you press Fn+F5, a list of wireless features is displayed. You can enable or disable the Bluetooth feature with a single click. To configure a Bluetooth device or manage connection settings, use Bluetooth Devices in Control Panel. 1.
Note: If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth option, data transmission speed can be delayed and the performance of the wireless feature can be degraded. Checking the wireless connection status You can check your computer wireless connection status and wireless signal strength through the Access Connections gauge on the taskbar, or through the Access Connections icon and wireless status icon on the taskbar.
– Power to the wireless radio is on. No association. – Power to the wireless radio is on. No signal. – Power to the wireless radio is on. The signal strength of the wireless connection is excellent. – Power to the wireless radio is on. The signal strength of the wireless connection is marginal. – Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your system closer to the wireless access point.
Your computer supports a maximum video resolution of up to 1920x1200(with an external monitor attached to your computer through a Mini DisplayPort to VGA adapter), provided that the external monitor also supports that resolution. For details, refer to the manual provided with the external monitor. You can set any resolution for either the computer display or the external monitor. When you use both at the same time, the resolution of both is the same.
8. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 9. Click the Driver tab. 10. Click Update Driver. 11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 12. Clear the Show compatible hardware check box. 13. Select Manufacturer and Model for your monitor.
2. Select Advanced Mode and click OK. 3. Click Multiple Display. 4. Select the desired display as the primary display. • If your computer has the AMD® graphics card, you can designate the other display as the primary display by doing the following: 1. Right-click on the desktop, then select Screen resolution. 2. Select Extend these displays in Multiple Displays. 3. Change the setting to designate the primary display.
Table 3. Audio feature list Jack Headset with a 3.5 mm 4-pole plug Conventional headphone Conventional microphone Combo audio jack Headphone and microphone functions supported Headphone function supported Not supported To configure the microphone for optimized sound recording, click Start ➙ Control Panel ➙ Hardware and Sound ➙ Realtek HD Audio Manager. The Realtek HD Audio Manager window opens.
Using a flash media card Your computer has a media card reader, which supports the following cards. • Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card • Secure Digital eXtended-Capacity (SDXC) card • MultiMediaCard (MMC) Notes: • Your computer does not support the CPRM feature for the SD card.
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Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. This chapter contains the following topics: • “Accessibility and comfort” on page 41 • “Traveling with your computer” on page 43 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.
Display: Position the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press Fn+F8 or Fn+F9 to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.
• If you intend to use your computer or wireless services (such as Internet and Bluetooth), check with the airline for restrictions and availability of services before boarding the airplane. If there are restrictions on the use of computers with wireless features on the airplane, you must abide by those restrictions. If necessary, disable wireless features before boarding. • Be careful about the seat in front of you on airplanes.
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use.
2. Type the master hard disk password. Note: To return to the icon , press F1 again. If this icon is displayed, type a supervisor password. Power-on password You can set a power-on password to help protect your computer against access by unauthorized users. If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the computer. You must enter the correct password to start using the computer. Setting a power-on password 1. Print these instructions. 2.
tells each user the password for his or her computer. The user can then change the user password as desired, but the administrator still can get access by using the master password. Note: When a master hard disk password is set, only the administrator can remove the user hard disk password. Setting a hard disk password 1. Print these instructions. 2. Save all open files, and exit all applications. 3. Turn your computer off and then on again. 4. When the logo screen is displayed, press F1.
Changing or removing a hard disk password Follow steps 1 through 7 in “Setting a hard disk password” on page 47, typing your password to get access to the ThinkPad Setup program. To change or remove the user hard disk password, do the following: • To change the hard disk password, type the current password in the Enter Current Password field. Then type the new password in the Enter New Password field, and retype the password you just entered to verify it in the Confirm New Password field.
– Enabling or disabling the internal Bluetooth device – Enabling or disabling the internal wireless WAN device – Enabling or disabling the Security mode – Enabling or disabling the fingerprint reader priority – Erasing the fingerprint data Notes: • The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier.
Solid state drive security To protect passwords from unauthorized security attacks, several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebook computers. To maximize security, do the following: 1. Set a power-on password as well as a hard disk password for your internal solid state drive. Refer to the procedures in “Power-on password” on page 46 and “Hard disk passwords” on page 46. For security, a longer password is recommended. 2.
• Security Reporting Options: enable or disable each security reporting option. • Clear Security Chip: clear the encryption key. Notes: 1. Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip. 2. If you are using Client Security Solution, handle the security chip by doing the following: • Do not clear the security chip. If you do, the functions assigned to the keys will be erased. • Do not disable the security chip.
Enrolling your fingerprint 1. Turn on your computer. 2. To start Lenovo Fingerprint software, refer to “Fingerprint Software” on page 13. 3. Follow the instructions on the screen to enroll your fingerprint. For details, refer to the Help for the program. LED behavior of the fingerprint reader Table 4. LED behavior of fingerprint reader Indicator Description Steady green The fingerprint reader is ready to swipe. Blinking green once The fingerprint is being authenticated or has been authenticated.
2. Apply light pressure and swipe your finger across the reader in one smooth motion. Logging on to the system After you enroll your fingerprint, log on to the system as follows: 1. Set a power-on password or a hard disk password, or both. 2. Turn your computer off and then on again. 3. When prompted, swipe your finger over the reader. 4. On request, type your power-on password, your hard disk password, or both.
the password.If you forget your power-on password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. If you forget your hard disk password, Lenovo cannot reset your password or recover data from the solid state drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the solid state drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
• Your finger is wrinkled. • Your finger is rough, dry, or injured. • Your finger is very dry. • Your finger is stained with dirt, mud, or oil. • The surface of your finger is very different from when you enrolled your fingerprint. • Your finger is wet. • A finger is used that has not been enrolled. To improve the situation, try the following: • Clean or wipe your hands to remove any excess dirt or moisture from the fingers. • Enroll and use a different finger for authentication.
decrypted without the old key. This feature is enabled by ThinkPad Setup Menu Extension Utility and is available as a menu item in ThinkPad Setup. Using firewalls If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information about how to use the firewall program, refer to the help information system that comes with the program.
Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. • “Creating and using recovery media” on page 57 • “Performing backup and recovery operations” on page 58 • “Using the Rescue and Recovery workspace” on page 59 • “Creating and using a rescue medium” on page 60 • “Reinstalling preinstalled applications and device drivers” on page 61 • “Solving recovery problems” on page 62 Notes: 1.
Note: You can create recovery media using discs or external USB storage devices. To create recovery media , click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media. You can use recovery media to restore the computer to the factory default settings only.
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation.
1. Ensure that the computer is turned off. 2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 key. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 62. 4.
1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key. 3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts. • If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium: 1.
when prompted for the device driver you want to install, click Have Disk and Browse. Then select the device driver file from the device subfolder. • In the subfolder for the device, look for the executable file (a file with the extension .exe). Double-click the file, and follow the instructions on the screen. Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo.
Chapter 6. Advanced configuration While it is important to protect files, data, and settings that are on the solid state drive, you also might need to install a new operating system, install new device drivers, update your system UEFI BIOS, or recover preinstalled software. This information will help you handle your computer with proper care and keep it in top working shape.
Netherlands: NL Norway: NO Spain: SP Sweden: SV Taiwan and Hong Kong: TC United States: US Installing the Windows 7 operating system Before you start, print these instructions. To install the Windows 7 operating system and its related software on your computer, do the following: 1. Start ThinkPad Setup. 2. Select Startup. 3. Select UEFI/Legacy Boot. 4. Do one of the following: • If you want to install the Windows 7 (32–bit) operating system, select Legacy Only or Both.
Installing the driver for the 4-in-1 media card reader To use the 4-in-1 media card reader, you need to download and install the Ricoh Multi Card Reader Driver from the Lenovo Support Web site at: http://www.lenovo.com/support Installing the driver for USB 3.0 If your computer supports USB 3.0, and you have reinstalled the operating system, you need to download and install the USB 3.0 driver to use the USB 3.0 by doing the following: 1. Go to http://www.lenovo.com/support.
Installing other drivers and software The device drivers are provided in the C:\SWTOOLS\DRIVERS directory on your solid state drive. You will also need to install application software, which is provided in the C:\SWTOOLS\APPS directory on your solid state drive. To do this, refer to the instructions in “Reinstalling preinstalled applications and device drivers” on page 61.
• CPU Speed • Installed memory • UUID Config menu If you need to change the configuration of your computer, select Config from the ThinkPad Setup program main menu. The following table shows the contents of the Config menu. Notes: • Default values are in boldface. The default settings are already optimized for you. If you consider changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results.
Table 5. Config menu items (continued) Menu item Submenu item Selection Comments USB 3.0 Mode • Disabled Set the USB 3.0 controller mode for the ports shared between USB 2.0 and USB 3.0 controllers. • Enabled • Auto If you select Auto, it enables you to connect and route appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.
Table 5. Config menu items (continued) Menu item Submenu item Selection Comments Display Boot Display Device • ThinkPad LCD Select the display device that is to be active at boot time. This selection is effective for boot time, password prompt, and ThinkPad Setup. • Digital on ThinkPad Digital on Thinkpad is the Mini DisplayPort on your computer. Power Intel SpeedStep® technology (Intel SpeedStep mounted models only) • Disabled Select the mode of Intel SpeedStep technology at runtime.
Table 5. Config menu items (continued) Menu item Submenu item Selection Comments If you select Enabled, the system is powered on when the ac power adapter is attached. When the system is in hibernate state, the system resumes. If you select Disabled, the system is not powered on nor resumed when the ac power adapter is attached.
Table 5. Config menu items (continued) Menu item Submenu item Selection Comments Beep and Alarm Password Beep • Disabled Enables this option to have a beep sound when the system is waiting for a power-on, hard disk, or supervisor password. Different beeps will sound when the entered password matches or does not match the configured password. • Enabled Keyboard Beep • Disabled Enables or disables keyboard beep when unmanageable key combinations are pressed.
Table 5. Config menu items (continued) Menu item Submenu item Selection Comments If you select 0, use 60 seconds as default timeout value. If you select 255, waiting time for establishing a connection is unlimited. Console Type • VT100 • PC-ANSI • VT100+ • VT-UTF8 Select the console type for AMT. Note: This console type should match the Intel AMT remote console. Date/Time menu If you need to set the current date and time of your computer, select Date/Time from the ThinkPad Setup program main menu.
Table 6. Security menu items Menu item Submenu item Selection Comments Password Hardware Password Manager • Disabled Managing your power-on password, supervisor password, and your hard disk passwords by the management server. Supervisor Password • Disabled • Enabled See “Supervisor password” on page 48. • Enabled Lock UEFI BIOS Settings • Disabled Enable or disable the function that protects items in ThinkPad Setup program from being changed by a user who does not have the supervisor password.
Table 6. Security menu items (continued) Menu item Submenu item Selection Comments passwords, no one but you can change the length. Power-On Password • Disabled • Enabled Hard Disk x Password • Disabled • Enabled See “Power-on password” on page 46. Refer to “Hard disk passwords” on page 46. Notes: • Hard Disk 1 means the hard disk drive built into your computer. • Hard Disk 2 is displayed on the Password submenu only if a secondary hard disk drive is installed in the Serial Ultrabay Enhanced bay.
Table 6. Security menu items (continued) Menu item Submenu item Selection Comments re-enabled in the fingerprint software. Security Chip Security Chip • Active • Inactive • Disabled If you select Active, the security chip is functional. If you select Inactive, the Security Chip option is displayed, but is not functional. If you select Disable the security chip is hidden and is not functional.
Table 6. Security menu items (continued) Menu item Submenu item Selection Comments Memory Protection Execution Prevention • Disabled Some computer viruses and worms cause memory buffers to overflow by running code where only data is allowed. If the Data Execution Prevention feature can be used with your operating system, then by selecting Enabled you can protect your computer against attacks by such viruses and worms.
Table 6. Security menu items (continued) Menu item Submenu item Selection Comments Computrace Module Activation • Disabled Enables or disables the UEFI BIOS interface to activate the computrace module. Computrace is an optional monitoring service from Absolute Software. • Enabled • Permanently Disabled Note: If you set the computrace module activation to Permanently Disabled, you will be unable to enable this setting again.
The following table lists the Startup menu items. Notes: • Default values are in boldface. • In each submenu, press the Enter key to show selectable options and select a desired option by using cursor key. • Some items are displayed on the menu only if the computer supports the corresponding features. Table 7. Startup menu items Menu item Selection Boot UEFI/Legacy Boot Comments Refer to “Changing the startup sequence” on page 77. • Both Select system boot capability.
• Exit Discarding Changes: Restart the system without saving the changes. • Load Setup Defaults: Load the default setting that was in effect at the time of purchase. • Discard Changes: Discard the changes. • Save Changes: Save the changes. Updating your system UEFI BIOS The Unified Extensible Firmware Interface (UEFI) BIOS is a part of the system programs that make up the basic layer of software built into your computer. The UEFI BIOS translates the instructions from other software layers.
Asset ID EEPROM The Asset ID EEPROM contains information about the system, including its configuration and the serial numbers of key components. It also includes a number of blank fields in which you can record information about the end users in your network.
Chapter 7. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly.
• If required, you can find your country's Customer Support Center at the following Web address: http://www.lenovo.com/support/phone. When calling the Customer Support Center, ensure that you have your machine model type, serial number, and the computer in front of you. Also, if the computer is producing error codes, it is helpful to have the error screen on or the message written down.
Be careful about where and how you work • Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags. • Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (within 13 cm or 5 inches). • Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F). • Some appliances, such as certain portable desktop fans or air purifiers, can produce negative ions.
Register your computer • Register your ThinkPad computer with Lenovo at http://www.lenovo.com/register. This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades. Be sure not to modify your computer • Only an authorized ThinkPad repair technician should disassemble and repair your computer. • Do not modify or tape the latches to keep the display open or closed.
Chapter 8. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. • “Diagnosing problems” on page 85 • “Troubleshooting” on page 85 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems.
Notes: • If the computer does not turn on, continue with step 3. • If the computer starts with ac power but does not start when ac power is disconnected, call the Customer Support Center for support. Go to http://www.lenovo.com/support/phone for the latest list of support phone numbers for your country or region. 3. Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner, and so on). Repeat step 2.
Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled. Have the computer serviced. Message: 0190: Critical low-battery error Solution: The computer turned off, because the battery is low. Connect the ac adapter to the computer and charge the battery. Message: 0191: System Security - Invalid remote change requested. Solution: The system configuration change has failed. Confirm the operation and try again.
Solution: The Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. Errors without messages • Problem: My screen keeps blanking when I do not want it to. Solution: You can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following: 1. Start Power Manager. 2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans.
Beep errors Table 8. Beep errors Problem Solution One short beep, pause, three short beeps, pause, three more short beeps, and one short beep Ensure that memory modules are installed correctly. If they are, and you still hear the beeps, have the computer serviced. One long and two short beeps The video function has a problem. Have the computer serviced. Three short beeps, pause, one short beep, pause, one more short beep, and three short beeps PCI resource allocation failure.
– The switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, ensure that the switch port also is configured for full duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost connections. – You have installed all networking software that is necessary for your network environment. Check with your LAN administrator for the necessary networking software. • Problem: The adapter stops working for no apparent reason.
Bluetooth problems • Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile. Solution: Do the following: 1. Exit the application that uses the sound device (for example, Windows Media Player). 2. Open Control Panel by clicking Start ➙ Control Panel ➙ Hardware and Sound ➙ Sound ➙ Playback. 3.
3. Select the Hardware tab. In the Device Properties pane, ensure that you see this message: Device Status: This device is working properly. If keys on the keyboard still do not work, have the computer serviced. • Problem: All or some keys on the external numeric keypad do not work. Solution: Ensure that the external numeric keypad is correctly connected to the computer.
Solution: Press and hold the power button for four seconds or more to turn off your computer; then turn it on again. • Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time.
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and click Screen resolution. 4. Click the Monitor-2 icon. 5. Select Extend these displays for multiple displays. 6. Click the Monitor-1 icon (for the primary display, the computer display). 7. Set the resolution for the primary display. 8. Click the Monitor-2 icon (for the external monitor). 9.
2. Click Hardware and Sound. 3. Click Sound. 4. Click the Recording tab in the Sound window. 5. Select Microphone, and click the Properties button. 6. Click the Levels tab, and move the Microphone Boost slider upwards. 7. Click OK. Note: For details about controlling volume, refer to your Windows online help. • Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed.
Fingerprint reader problems • Problem: The surface of the reader is dirty, stained, or wet. Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth. • Problem: The reader often fails to enroll or authenticate your fingerprint. Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader with a dry, soft, lint-free cloth. For tips on how to maintain the fingerprint reader, refer to “Using a fingerprint reader” on page 51.
4. If the power adapter icon still is not displayed on the taskbar and the ac power indicator does not light up, have the ac power adapter and your computer serviced. Note: To display the power adapter (power plug) icon, click Show hidden icons on the taskbar. Power problems Print these instructions now and keep it with your computer for reference later. If your computer is getting no power at all, check the following items: 1. Verify the power button. Refer to “System-status indicators” on page 6.
– The battery is charged. – The operating temperature is within the acceptable range. Refer to “Operating environment” on page 11. If the battery is charged and the temperature is within range, have the computer serviced. • Problem: A critical low-battery error occurs, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet.
Software problems Problem: An application does not run correctly. Solution: Ensure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. Check the following: • The application is designed to operate with your operating system. • Other applications run correctly on your computer. • The necessary device drivers are installed.
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Chapter 9. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 101 • “Getting help and service” on page 101 • “Purchasing additional services” on page 104 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site.
about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web.
• Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available. The following items are not covered: • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts • • • • • Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.
Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for Lenovo and non-Lenovo hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installations services. Service availability and service name might vary by country. For more information about these services, go to: http://www.lenovo.com/accessories/services/index.
Appendix A. Regulatory information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: • The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.
Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers.
Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/ThinkPadUserGuides Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan 0800-666-975 Appendix A.
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Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site at http://www.lenovo.com/social_responsibility/us/en/.
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Appendix C. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation.
5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK.
Appendix D. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and BitLocker are trademarks of the Microsoft group of companies.
Part Number: Printed in China (1P) P/N: **
