Users Manual

4.Ifthepoweradaptericonstillisnotdisplayedonthetaskbarandtheacpowerindicatordoesnotlight
up,havetheacpoweradapterandyourcomputerserviced.
Note:Todisplaythepoweradapter(powerplug)icon,clickShowhiddeniconsonthetaskbar.
Powerproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:
1.Verifythepowerbutton.Referto“System-statusindicators”onpage6.Thepowerbuttonisilluminated
wheneverthecomputerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpower
adapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableisrmly
attachedtotheadapterbrickandthecomputer.
4.Verifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
Ifyourcomputerdoesnotrunonbatterypower,dothefollowing:
1.Ifthebatteryrunsoutofpower,attachacpoweradaptertorechargethebattery.
2.Ifthebatteryischargedbutthecomputerdoesnotrun,callLenovoCustomerServiceCentertohave
itserviced.
Apowerbuttonproblem
Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe
systemisstillnotreset,removetheacpoweradapterandresetthesystembyinsertingastraightenedpaper
clipintotheemergencyresethole.Tolocatetheemergencyresethole,referto“Bottomview”onpage5.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,followtheappropriatecorrectiveactions
forPOSTerrormessages.
Ifyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopcongurationafterthe
POSTiscompleted,checkthefollowingitems:
1.GototheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.
2.GototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchforthe
errormessage.
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode,usingPowerManager.
•Problem:Thecomputerenterssleepmode(thesleepindicatorturnson)immediatelyafterthepower-on
self-test.
Solution:Ensurethat:
Chapter8.Troubleshootingcomputerproblems97