Lenovo ThinkBook series User Guide
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Appendix A “Important safety information” on page 35 • Safety and Warranty Guide • Setup Guide First Edition (October 2019) © Copyright Lenovo 2019. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents About this documentation . . . . . . . . iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . . . . . Base . . . . . . . . . . . . . Left . . . . . . . . . . . . . Right . . . . . . . . . . . . . Bottom . . . . . . . . . . . . Features and specifications . . . . Statement on USB transfer rate . Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 4 8 10 11 12 12 Chapter 2.
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About this documentation • Illustrations in this documentation might look different from your product. • Depending on the model, some optional accessories, features, and software programs might not be available on your computer. • Depending on the version of operating systems, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice.
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Chapter 1. Meet your computer Front 1. Microphones Capture or record sound and voice. 2. Camera Take pictures or record videos by clicking Camera from the Start menu. Note: If you use other applications that support photo capture, video chat, and video conference, the camera starts automatically when you enable the camerarequired feature from the application. 3. ThinkShutter Move the slider to cover or uncover the camera lens. Note: The ThinkShutter helps you better protect your privacy. 4.
Base 14–inch models 1. Smart Power Button* Press the button to turn on the computer or put the computer in sleep mode. Fingerprint reader* is available on Smart Power Button. Enroll and read your fingerprint for user authentication. 2. Power/Fingerprint reader* light The light shows power status of the computer. If the computer includes a fingerprint reader, it can also show the status of the reader. 3. Keyboard Enter characters and interact with programs.
15–inch models 1. Smart Power Button* Press the button to turn on the computer or put the computer in sleep mode. Fingerprint reader* is available on Smart Power Button. Enroll and read your fingerprint for user authentication. 2. Power/Fingerprint reader* light The light shows power status of the computer. If the computer includes a fingerprint reader, it can also show the status of the reader. 3. Keyboard Enter characters and interact with programs.
Left 14–inch models 1. Ethernet connector Connect to a local area network (LAN). Note: When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted. 2. HDMITM connector Connect to a compatible digital audio device or video monitor, such as an HDTV. 3. USB (3.1 Gen 1) Type-A connector (always-on) The always-on connector can charge external devices when the computer is turned off, in sleep or hibernation modes.
5. USB-CTM connector (USB 3.1 Gen 2)/Power connector • Charge your computer with the included power cord and USB-C power adapter*. Note: Either an ac power adapter or a USB-C power adapter is provided with your computer. • Charge USB-C compatible devices with the output voltage of 5 V and output current of 3 A. • Transfer data at USB 3.1 speed, up to 10 Gbps.
15–inch models 1. Ethernet connector Connect to a local area network (LAN). Note: When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted. 2. HDMI connector Connect to a compatible digital audio device or video monitor, such as an HDTV. 3. USB (3.1 Gen 1) Type-A connector (always-on) The always-on connector can charge external devices when the computer is turned off, in sleep or hibernation modes.
5. USB-C connector (USB 3.1 Gen 2)/Power connector • Charge your computer with the included power cord and USB-C power adapter*. Note: Either an ac power adapter or a USB-C power adapter is provided with your computer. • Charge USB-C compatible devices with the output voltage of 5 V and output current of 3 A. • Transfer data at USB 3.1 speed, up to 10 Gbps.
Right 14–inch models 1. Hidden USB Port (USB 2.0 Type-A connector) Insert a USB dongle to connect USB-compatible wireless devices, such as a wireless keyboard, a wireless mouse, and wireless USB storage devices. For USB dongle specification details, see “USB dongle specification” on page 21. 2.
–inch models 1. Hidden USB Port (USB 2.0 Type-A connector) Insert a USB dongle to connect USB-compatible wireless devices, such as a wireless keyboard, a wireless mouse, and wireless USB storage devices. For USB dongle specification details, see “USB dongle specification” on page 21. 2.
Bottom 1. Ventilation slots Dissipate heat. 2. Speakers Produce sound.
Features and specifications Dimensions • Lenovo ThinkBook 14-IML/Lenovo ThinkBook 14-IIL – Width: 326 mm (12.83 inches) – Depth: 229.8 mm (9.04 inches) – Thickness: 17.9 mm (0.70 inches) • Lenovo ThinkBook 15-IML/Lenovo ThinkBook 15-IIL – Width: 363.5 mm (14.31 inches) – Depth: 245 mm (9.64 inches) – Thickness: 18.9 mm (0.
Connectors and slots • Power connector • Combo audio jack • HDMI connector • Ethernet connector • SD-card slot • One USB (3.1 Gen 1) Type-A connector (always-on) • One USB (3.1 Gen 1) Type-A connector • One USB-C connector (USB 3.1 Gen 1) • One USB-C connector (USB 3.1 Gen 2) • Hidden USB Port (USB 2.0 Type-A connector) Wireless features • Bluetooth • Wireless LAN * for selected models Note: The battery capacity is the typical or average capacity as measured in a specific test environment.
• Storage: 5% to 95% at wet-bulb temperature 27°C (81°F) Chapter 1.
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Chapter 2. Get started with your computer Get started with Windows 10 Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information. Windows account You must create at least one account to use the Windows operating system. It can be either a local account or a Microsoft account. Local accounts A local account is created on a particular Windows-enabled device and it can only be used on that device.
Note: By default, you are prompted to add Microsoft accounts. If you don’t know the person’s Microsoft account, select I don’t have this person’s sign-in information. Follow on-screen instructions to create a Microsoft account for the person. Alternatively, select Add a user without a Microsoft account to create a local account for the person. Enroll your fingerprint If your computer includes a fingerprint reader, you can enroll your fingerprint for Windows sign-in. Step 1.
Windows user interface 1. Account Change account settings, lock the computer, or sign out from the current account. 2. Documents Open the Documents folder, a default folder to save your received files. 3. Pictures Open the Pictures folder, a default folder to save your received pictures. 4. Settings Launch Settings. 5. Power Shut down, restart, or put the computer into sleep. 6. Start button Open the Start menu. 7.
• Use Windows Search. Launch an app • Open the Start menu and select the app you want to launch. • Use Windows Search. Lenovo Vantage and Lenovo PC Manager Lenovo Vantage and Lenovo PC Manager is software developed by Lenovo. Using the software, you can: • View product information • View warranty and support information • Run hardware scan and diagnose problems • Change hardware settings • Update Windows, drivers, and UEFI/BIOS Lenovo Vantage or PC Manager may be pre-installed on your computer.
Turn on or off airplane mode Airplane mode is a convenient setting to turn on or off all wireless communication of your computer. You may need to turn it on when boarding an airplane. Step 1. Click the notification icon in the Windows notification area. Step 2. Click the airplane mode icon to turn it on or off. Note: Click Expand if you cannot find the airplane mode icon. Chapter 2.
Interact with your computer Open internal USB dongle connector cover To open the USB dongle connector cover: Step 1. Push the cover to unlock it. Step 2. Pivot the cover upward.
USB dongle specification The USB dongle can be inserted into the internal USB 2.0 Type-A connector. The maximum size of the dongle that can be inserted into the Hidden USB Port is as below: • Width (W) 16.0 mm • Height (H) 8.0 mm • Length1 (L1) 19.75 mm • Length2 (L2) 8.0 mm Note: The USB dongle is not provided with the computer. Keyboard hotkeys Some keys on the keyboard are printed with icons.
Hotkey Function Increase/Decrease screen brightness. Answer the Skype for BusinessTM calls. Note: Supported on select versions of Skype for Business. Hang up the Skype for Business calls. Note: Supported on select versions of Skype for Business. Turn on/off or adjust the brightness of the keyboard backlight. Note: This hotkey must be used with the Fn key. Hotkey mode Some hotkeys share keys with functions keys (F1 to F12).
Chapter 3. Explore your computer Manage power Use the information in this section to achieve the best balance between performance and power efficiency. Check the battery status The battery status icon or is in the Windows notification area. You can check the battery status, view the current power plan, and access battery settings quickly. Click the battery status icon to display the percentage of battery power remaining and change the power mode. A warning message is displayed when the battery is low.
Set performance mode You can press Fn+Q to manually set the computer’s performance mode. Performance mode Description Auto The computer monitors what programs are running and automatically set the highest frequency for the processing unit. Quiet The computer’s processing unit does not operate at its highest frequency. High performance The computer’s processing unit operates at its highest frequency.
Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Configuration ➙ Always On USB and press Enter. Step 3. Change the setting to Disabled or Enabled. Step 4. Select Exit ➙ Exit Saving Changes. Note: If Lenovo Vantage or Lenovo PC Manager (software) is pre-installed on your computer, you may also enable or disable always-on in the software.
Change or remove administrator password Only the administrator can change or remove the administrator password. Step 1. Open the UEFI/BIOS setup utility using the administrator password. Step 2. Select Security ➙ Set Administrator Password and press Enter. Step 3. Enter the current password. Step 4. In the Enter New Password text box, enter the new password. Step 5. In the Confirm New Password text box, enter the new password again.
Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Security ➙ Set Hard Disk Password and press Enter. Note: If you start the setup utility using the user password, you cannot set hard disk password. Step 3. Follow on-screen instructions to set both master and user passwords. Note: The master and user hard disk passwords must be set at the same time. Step 4. Select Exit ➙ Exit Saving Changes. If the hard disk password is set, you must provide the correct password to start the operating system.
Windows System Restore System Restore is a tool included in Windows 10. It monitors changes to Windows system files and saves system state as a restore point. If your computer does not work well after installing apps, drivers, or updates, you can revert your system to a previous restore point. Note: If you revert your system to a previous restore point, personal data is not affected.
• Purchase and use a USB drive with the Type-C connector, or • Purchase and use a USB Type-C to Type-A adapter Step 1. In Windows 10 search box, enter Create a recovery drive and select the matched result. Step 2. Make sure Back up system files to the recovery drive is selected and then select Next. Step 3. Connect a USB drive to your computer, select it, and then select Next ➙ Create. Attention: Previous files on the drive will be deleted.
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Chapter 4. Help and support Frequently asked questions How do I open the Control Panel? • Open the Start menu and select Windows System ➙ Control Panel. • Use Windows Search. How should I turn off my computer? Open the Start menu and select Power ➙ Shut down. How do I partition my storage drive? Refer to https://support.lenovo.com/solutions/ht503851 What should I do if my computer stops responding. Press and hold the power button until the computer turns off. Then restart the computer. 1.
Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions Visit https://support.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions • Open the Start menu and select Get Help or Tips. Windows help information • Use Windows Search or the Cortana® personal assistant. • Microsoft support Web site: https:// support.microsoft.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Record product information and problem details before you contact Lenovo.
Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// www.lenovo.com/services. Service availability and service name might vary by country or region.
Appendix A. Important safety information Safety notices This information can help you safely use your computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer. Customer safety is important. Our products are developed to be safe and effective.
Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. • Do not wrap the cords around the ac power adapter while in use. Prevent your computer from getting wet.
Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully. • Use a quality carrying case that provides adequate cushioning and protection. • Do not pack your computer in a tightly packed suitcase or bag. • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. • A cracking, hissing, or popping sound, or strong odor that comes from the product.
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty. Battery abuse or mishandling can cause overheating, liquid leakage, or an explosion. To avoid possible injury, do the following: • Do not open, dissemble, or service any battery. • Do not crush or puncture the battery.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and might even result in death.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect properly wired outlets to any equipment that will be attached to this product.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part.
Appendix B. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click a blank area on the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Appendix C. Compliance information This appendix provides the various compliance statements for Lenovo products. Radio frequency compliance statements Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. Besides this document, ensure that you read the Regulatory Notice for your country or region before using the wireless devices contained in your computer.
Brazil Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados. This equipment is not protected against harmful interference and may not cause interference with duly authorized systems.
국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다. 본 장치 는 사람의 신체에서 20mm 이상의 거리에서 사용할 수 있습니다. Environmental information by countries and regions This section provides environmental, recycling, and RoHS information about Lenovo products. Recycling and environmental information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products.
Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo com a legislação local. A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos.
For proper collection and treatment, go to: https://www.lenovo.com/lenovo/environment Recycling information for Mainland China Battery recycling information for Taiwan Battery recycling information for the United States and Canada Restriction of Hazardous Substances (RoHS) Directive by countries and regions The latest environmental information about Lenovo products is available at: https://www.lenovo.
Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. Mainland China RoHS The information in the following table is applicable to products manufactured on or after January 1, 2015 for sale in the People’s Republic of China. Appendix C.
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Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to below product models: Model Name Machine Type (MT) Lenovo ThinkBook 14-IML 20RV Appendix C.
Lenovo ThinkBook 15-IML 20RW Lenovo ThinkBook 14-IIL 20SL Lenovo ThinkBook 15-IIL 20SM This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
German Class B compliance statement Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie zur elektromagnetischen Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EUMitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben.
Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語：使用過度恐傷害視力 注意事項： • 使用30分鐘請休息10分鐘。 • 未滿2歲幼兒不看螢幕，2歲以上每天看螢幕不要超過1小時。 Supplemental information for the Eurasian Union Назначение персональный компьютер для личного и служебного использования, для передачи данных, с поддержкой различных профилей подключения (Wi-Fi, Bluetooth и пр.).
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer products with the ENERGY STAR certified designation. Lenovo computers, if carry an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program requirements for computers as prescribed by the U.S. Environmental Protection Agency.
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Appendix D. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
