User's Manual

Table Of Contents
2 Remove the printhead.
3 Wipe the printhead contacts using a clean, lint-free cloth.
4 Reinsert the printhead.
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
v10185114 - GCAPATAR
Software did not install
If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as
a printer option when sending a print job, then try removing and reinstalling the software.
Before you reinstall the software, do the following:
MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE
PRINTER BOX
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE
CHECK THE USB CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
Lexmark Confidential until announced
Troubleshooting
126