User's Manual

Print troubleshooting
• “Poor quality at the edges of the page” on page 132
• “Streaks or lines on printed image” on page 132
• “Print speed is slow” on page 133
• “Computer slows down when printing” on page 133
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Poor quality at the edges of the page
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
CHECK MINIMUM PRINT SETTINGS
Unless you are using the borderless feature, use these minimum print margin settings:
• Left and right margins:
– 6.35 mm (0.25 in.) for letter-size paper
– 3.37 mm (0.133 in.) for all paper sizes except letter
• Top margin: 1.7 mm (0.067 in.)
• Bottom margin: 12.7 mm (0.5 in.)
SELECT THE BORDERLESS PRINT FEATURE
For Windows users:
1 With a document or photo open, click File ª Print.
2 Click Properties, Preferences, Options, or Setup.
3 From the Paper Options section of the Print Setup tab, select Borderless.
For Macintosh users:
1 With a document or photo open, choose File > Print.
2 From the Printer pop-up menu, choose the printer.
3 If necessary, click Advanced.
4 From the print options pop-up menu, choose Paper Handling.
5 From the Destination Paper Size section, select Scale to fit paper size.
6 From the Paper Size pop-up menu, choose a paper size that has “(Borderless)” in the name. For example, if you
are printing on a 4 x 6 photo card, then choose US 4 x 6 in (Borderless).
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Streaks or lines on printed image
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
CHECK THE INK LEVELS
Replace low or empty ink cartridges.
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Troubleshooting
132