Owners manual

54
Message Possible causes Possible Corrective Measures
Impossible to
receive/send
SMS & Picture
Memory Full.
Delete some existing messages in the
phone.
Files not open
Unsupported file
format.
Check that the file format can be
supported.
SD Card not
working
FAT 16 and FAT
32 file system
supported only.
Check SD card file system via card reader
or format SD card using phone.
No Sound
Vibration or silent
mode.
Check the setting status of sound menu
to make sure you are not in vibrate or
silent mode.
Hang up or
freeze
Intermittent
software problem.
Take out the battery and reinsert it.
Turn on the phone.
Try to do software update service via
website.
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GuTroubleshooting