Full Product Manual

44
SMART FU NCTIONS
LG SmartT h inQ A pplication Features
•
For appliances with the or logo
Cleaning
This function helps you to check the energy efficiency,
U sage and guide of
EasyClean
®
.
Smart Diagnosis™
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Settings
Allows you to set various options on the oven and in
the Application.
Monitoring
This function helps you recognize the current status,
remaining time, cook settings and end time on the
screen.
Push A lerts
Turn on the Push Alerts to receive appliance status
notifications.
The notifications are triggered even if the LG
SmartThinQ application is off.
T imer
Y ou can set the timer from the application.
N O T E
•
If you change your wireless router, your
Internet service provider or your password after
registering the appliance, delete it from the LG
SmartThinQ Settings → Edit Product and
register again.
•
This information is current at the time of
publication. The application is subj ect to change
for product improvement purposes without
notice to users.
Smart Diagnosis™ Function
Should you exp erience any problems with the
appliance, it has the capability of transmitting data
via your telephone to the LG Customer Information
Center. NFC or Wi-Fi eq uipped models can also
transmit data to a smartphone using the LG
SmartThinQ application.
Smart Diagnosis™ th rough th e
Customer I nformation Center
•
For appliances with the or logo
This method allows you to speak directly to our
trained specialists. The specialist records the data
transmitted from the appliance and uses it to analyze
the issue, providing a fast and effective diagnosis.
1
Call the LG call center at: (LG U .S.) 1 -8 0 0 -243-
0 0 0 0 (LG Canada) 1 -8 8 8 -542-26 23.
2
When instructed to do so by the call center
agent, hold the mouthpiece of your phone over
the Smart D iagnosis™ logo on the machine.
Hold the phone no more than one inch from (but
not touching) the machine.
N O T E
D o not touch any other buttons or icons on the
display screen.
3
Press and hold the Start button for three
seconds.
4
K eep the phone in place until the tone
transmission has finished. This takes about 6
seconds and the display will count down the
time.
5
Once the countdown is over and the tones have
stopped, resume your conversation with the call
center agent, who will then be able to assist you
in using the information transmitted for analysis.
N O T E
•
For best results, do not move the phone while
the tones are being transmitted.
•
If the call center agent is not able to get an
accurate recording of the data, you may be
asked to try again.