Use and Care Manual
WARRANTY
LG Hausys SKU: SARGTHD 09/12
17
LG Hausys expressly warrants that it will repair or replace this product, free of charge, if it fails due to any
manufacturing defect during the rst 15 years after initial installation. If it is determined by LG Hausys or its
authorized warranty service agent that a defect in the material exists within the fteen year period, LG Hausys
will, at its sole option, repair or replace the defective HI-MACS materials in accordance with the following
warranty provisions and exclusions.
Terms and Conditions
The 15 year limited warranty applies to HI-MACS solid surface materials only.
The 15 year limited warranty applies to HI-MACS solid surface materials that have been purchased through
The Home Depot and installed by the LG Hausys certied fabricator in accordance with the Fabrication Guide
Book for transportation, storage, handling, fabrication, and installation. Improper fabrication or installation is the
responsibility of the fabricator/installer.
This warranty applies to HI-MACS materials that have been properly maintained in accordance with the Care &
Maintenance Guidelines avilable at www.LGhimacsusa.com.
This warranty applies to HI-MACS materials that have been permanently installed and have not been moved
from the original location.
Exclusions This warranty shall not apply to :
• Products and/or materials that have not been paid in full.
• Issues or occurrences that are inherent characteristics of HI-MACS, regardless of whether viewed as a
defect by the purchaser.
• Damage caused by faulty or improper fabrication and installation, including but not limited to, seams, seam
performance, and caulking.
• Damage caused by any instability or improper support occurring in the property in which the product has
been installed, including but not limited to, shifting, settling, or movement of the substrate.
• Damage caused to any materials that have been moved, removed or relocated from its original place of
installation.
• Damage caused by any form of abuse, accidents, or misuse, including but not limited to, scratches, burns,
stains, or cracks.
• Damage caused by exposure to heat, including but not limited to, white rings or marks, and cracking
that occurs near a cook top that transmits heat through a cooking device that extends over or near the
countertop for an extended period of time.
• Damage or cracking caused by thermal shock.
• Color variance or variations in color and/or pattern on repairs. Exact matching of color on repair work
performed in conjunction with this warranty is not guaranteed.
HI-MACS 15 YEAR RESIDENTIAL LIMITED WARRANTY
HM TAB2 - 3