TROUBLESHOOTING GUIDE 34UM69G-B Monitor - Connecting to a Mac This article goes over getting your LG Monitor setup with OSX. 1. What Monitor Type Are You Using? UltraFine 2.
BackNext Go to LG.com. In the search bar type "OnScreen Control" and press enter. In the search results, if you are not already under the Support tab, select Support. Download the OnScreen Control version corresponding with your OS.
iMac Pro (2017) Note: iMac Pro supports two LG UltraFine 5K displays configured as dual-link SST 5120x2880 10bpc at 60Hz. Learn more about how to connect multiple displays to your iMac Pro. iMac (2017) Note: iMac models from 2017 support one LG UltraFine 5K Display. MacBook Pro (2016 and later) Note: The 15-inch MacBook Pro from 2016 and later supports two LG UltraFine 5K Displays at full resolution.
2. In the search bar in the top right corner, type "LG Screen Manager" and press enter. 3. Click LG Screen Manager (LG Monitor) and press install. Note: You may need to type your Apple ID and password to install. Monitor - Making a Cracking or Popping Sound Troubleshooting Desktop & All In One Computers, Monitors, TVs, Video Walls Last Updated Some types of noises are normal in Monitors. You will need to determine the type of noise to properly troubleshoot the issue. 1.
If the issue persists, Contact Us. 4. Does the noise get louder as you increase the volume? No The noise may be caused by the cabinet expanding or contracting due to varying temperatures. If the noise is consistent and/or intrusive, Contact Us. Monitor - Powers On/Off Intermittently This type of issue usually occurs when the power cord is loose or the Monitor isn't receiving proper ventilation. 1.
Video Picture is not Centered on the Screen Video Picture is not Centered on the Screen The video settings on your PC have changed. If you made a change to the resolution or if you made a change to the screen size on your PC, you may need to adjust the tracking to re-center the video on your monitor. Try This Press the Menu button and look for the tracking feature. Use the adjust buttons on the source (<) and f-engine (>) keys. HORIZONTAL - To move image left and right.
