Troubleshooting Guide

32
TROUBLESHOOTING
Before Calling for Service
Operation
Problem Possible Cause & Solution
The appliance does
not operate.
Battery is fully discharged.
Appliance is turned off.
Power
Suction power is too
weak.
Dust bin is full of dust.
Filters are clogged.
Inlet is clogged.
Foreign object is on rotating brush, or in inlet port.
The product body
does not appear to
be charging.
Power cord is unplugged.
Foreign object is on the charging terminals.
Hot air is coming
from the product
body.
Motor is cooling.
A strange odor is
coming from the
appliance.
Appliance was purchased within the last 3 months.
Dust bin is full of dust.
Foreign object is on the filter.
Pre-filter was installed while damp or wet.
Exhaust filter was installed while damp or wet.
The appliance makes
too much noise.
Vacuum cleaner is running in Turbo mode.