Owner's Manual

TROUBLESHOOTING BEFORE CALLING FOR SERVICE
23
ENGLISH
TROUBLESHOOTING BEFORE CALLING FOR
SERVICE
Symptom Check Actions
It does not start at
all.
• Isn’t the power plug pulled out?
• Isn’t the voltage too low?
• Insert correctly into the socket.
• Check if it is 220-240 V.
Wind amount is
small and there is
a noise.
• Is the Dual Protection Filter
clogged?
• Is dust accumulated on the
Dual Protection Filter?
• Clean the Dual Protection Filter.
• Replace the Dual Protection Filter.
Air purification
does not work well
• Is the indoor contamination se-
vere?
• Is dust accumulated on the
Dual Protection Filter?
• Is dust accumulated on the
Dual Protection Filter?
• Isn’t the usage place too wide?
• Are there obstacles nearby?
• Is the product installed in a cor-
ner?
• Ventilate first before usage.
• Clean the Dual Protection Filter.
• Replace the Dual Protection Filter.
•
Use the product appropriate for the usage
area. (Avoid places with fluent ventilation
such as entrance, window, etc.)
• Please remove obstacles.
• Please change the installation location.
There is a strange
odor coming out of
air outlet.
• Is it used at a place with a lot
of smoke or odor?
•
Is there abnormal odor from the
Triple Care Filter?
• The air cleaning function may be de-
graded where there are a lot of smoke
or odor. Please use the Air Purifier
after ventilation.
• Please replace the Triple Care Filter.
There is an odor,
but the Indicator
lamp does not
change.
• Isn’t red light turned on in the
Indicator lamp?
• Indicator lamp indicates the cleanli-
ness through the odor sensor. Odor
sensor may not respond to food odor
since it is a sensor detecting contamina-
tion gas. But the odor is removed by
the deodorization filter.
The Indicator lamp
is continuously on
with red color.
• Doesn’t the color change even
if it is moved to a clean room?
• Did you use spray near the Air
Purifier?
• If the quantity of odor is greater than
the ability that can be processed by
the Air Purifier, the display may not
change.
• Do not use sprays near the Air Purifier.
Button does not
work well.
• Is the lock lamp on the opera-
tion part turned on?
• Press Indicator button and Off Timer
button together for 3 sec. to reset the
lock setting.
If there is a problem with the product, check the following cases first before requesting service
to the service center.
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