OWNER'S MANUAL DRYER Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH DLE3400*, DLG3401* MFL70442642 Rev.01_121819 www.lg.com Copyright © 2019 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 PRODUCT FEATURES 4 SAFETY INSTRUCTIONS 4 IMPORTANT SAFETY INSTRUCTIONS 9 PRODUCT OVERVIEW 9 9 Parts Accessories 10 INSTALLATION 10 10 11 12 14 15 16 17 18 20 22 27 27 28 Installation Overview Product Specifications Installation Location Requirements Clearances Leveling the Dryer Reversing the Door Installing the Side Vent Kit Stacking the Dryer Venting the Dryer Connecting Gas Dryers Connecting Electric Dryers Special Electrical Requirements Final Installation Check Install
PRODUCT FEATURES 3 PRODUCT FEATURES Rotate the cycle selector knob to select the desired dry cycle. Add cycle options or adjust settings with the touch of a button. Easy-Access Reversible Door The wide-opening door provides easy access for loading and unloading. The door hinge can be reversed to adjust for installation location.
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
SAFETY INSTRUCTIONS 5 INSTALLATION •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• •• Before use, the appliance must be properly installed as described in this manual. Connect to a properly rated, protected, and sized power circuit to avoid electrical overload. To reduce the risk of severe injury or death, follow all installation instructions. The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
SAFETY INSTRUCTIONS •• Gas dryers MUST be exhausted to the outside. •• The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An accumulation of lint in any area of the home may create a health and fire hazard. •• Do not install near another heat source such as a stove, oven or heater.
SAFETY INSTRUCTIONS 7 •• •• •• •• Do not let children or pets climb inside the dryer drum. Do not put living animals such as pets inside the product. Do not put any part of your body, such as your hands or feet, or metal objects under the product. Do not let your hand get pinched when opening or closing the dryer door. MAINTENANCE •• Do not repair or replace any part of the appliance.
SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS •• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician. •• The appliance must be grounded.
PRODUCT OVERVIEW 9 PRODUCT OVERVIEW Reversible door Control panel Power Cord (gas models) Terminal Block Access Panel (electric models) Lint filter Gas connection (gas models) Leveling feet Exhaust Duct Outlet Accessories Optional Accessories (Sold Separately) Drying Rack Pedestal Stacking kit Side vent kit Kit No. 383EEL9001B NOTE •• For your safety and extended product life, use only authorized components.
INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Check and choose the proper location Level the dryer Vent the dryer Connect the Gas dryer Connect the Electric dryer Gas dryer Electric dryer Installation test Test run Plug in the power cord Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements.
INSTALLATION 11 Installation Location Requirements •• Read all installation instructions completely before installing and operating your dryer! It is important that you review this entire manual before installing and using your dryer. Detailed instructions concerning electrical connections, gas connections, and exhaust requirements are provided on the following pages. The installation requires: •• A location that allows for proper exhaust installation. A gas dryer must be exhausted to the outdoors.
INSTALLATION Clearances 14" max.* (356 mm) 14" max.* (356 mm) 18" min.* (457 mm) 18" min.* (457 mm) 1"* 30.2" 5"** (25 mm) (765mm) (127 mm) 1"* 30.2" 5"** (25 mm) (765mm) (127 mm) 3"* (76 mm) 48 in.2* (310 cm2 ) 0" (0 mm) 39" (990 mm) 24 in.2* (155 cm2) 3"* (76 mm) 1" (25 mm) Closet Door Vent Requirements 1" (25 mm) 27" (686 mm) 27" (686 mm) 1" (25 mm) 1" (25 mm) Installation Spacing for Recessed Area or Closet Installation The following clearances are recommended for this dryer.
INSTALLATION 13 Installation Spacing for Recessed Area or Closet, with Stacked Washer and Dryer ENGLISH 48 in.2* (310 cm2 ) 6"* (152 mm) 3"* (76 mm) 77 ½" (1968 mm) 24 in.2* (155 cm2) 3"* (76 mm) 1"* (25 mm) 5 ½" ** (140 mm) 1" (25 mm) 27" (686 mm) 1" (25 mm) * Required spacing ** For side or bottom venting, 2-inch (5.1 cm) of spacing is allowed. Installation Spacing for Cabinet For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required.
INSTALLATION 2 Leveling the Dryer WARNING •• Use long-sleeved gloves and safety glasses. •• The appliance is heavy. Two or more people are required when installing the dryer. NOTE •• Adjust the leveling feet only as far as necessary to level the dryer. Extending the leveling feet more than necessary may cause the dryer to vibrate. •• To ensure that the dryer provides optimal drying performance, it must be level.
INSTALLATION 15 Reversing the Door 2 While supporting the door, remove the 2 screws on the door hinge. Remove the door. 3 Turn the door upside down and line up the holes in the hinge with the holes on the opposite side of the cabinet. Reinstall the door with the screws removed in step 2.
INSTALLATION Installing the Side Vent Kit 3 WARNING •• Use long-sleeved gloves and safety glasses. •• Use a heavy metal vent. •• Do not use plastic or thin foil ducts. •• Clean old ducts before installing this dryer. Your new dryer is configured to vent to the rear. It can also vent to the bottom or side (right-side venting is not available on gas models). An adapter kit, part number 383EEL9001B, may be purchased from your LG retailer.
INSTALLATION 17 To ensure safe and secure installation, please observe the following instructions. Stacking Kit Installation 1 Make sure the surface of the washer is clean and dry. Remove paper backing from the tape on one of the stacking kit side brackets. 2 Fit the side bracket to the side of the washer top as shown. Firmly press the adhesive area of the bracket to the washer surface. Secure the side bracket to the washer with a screw on the back side of the bracket.
INSTALLATION Venting the Dryer WARNING •• Do not crush or collapse ductwork. •• Do not allow ductwork to rest on or contact sharp objects. •• If connecting to existing ductwork, make sure it is suitable and clean before installing the dryer. •• Venting must conform to local building codes. •• Gas dryers MUST exhaust to the outdoors. •• Use only 4-inch (10.2 cm) rigid, semi-rigid or flexible metal ductwork inside the dryer cabinet and for venting outside.
INSTALLATION 19 Routing and Connecting Ductwork Correct Venting Follow the guidelines below to maximize drying performance and reduce lint buildup and condensation in the ductwork. Ductwork and fittings are NOT included and must be purchased separately. •• Use 4-inch (10.2 cm) diameter rigid, semi-rigid or flexible metal ductwork. •• The exhaust duct run should be as short as possible. •• Use as few elbow joints as possible. •• The male end of each section of exhaust duct must point away from the dryer.
INSTALLATION Connecting Gas Dryers WARNING To reduce the risk of fire or explosion, electric shock, property damage, injury to persons, or death when using this appliance, follow requirements including the following: Electrical Requirements for Gas Models Only •• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. •• For personal safety, this dryer must be properly grounded. •• This dryer must be plugged into a 120-VAC, 60Hz.
INSTALLATION 21 NOTE •• In the Commonwealth of Massachusetts: This product must be installed by a licensed plumber or gas fitter. When using ball-type gas shut off valves, they must be T-handle-type. A flexible gas connector, when used, must not exceed 3 feet. This dryer is configured from the factory for natural gas (NG). If the dryer is to be used with propane (LP) gas, it must be converted by a qualified service technician.
INSTALLATION Connecting Electric Dryers WARNING To reduce the risk of fire or explosion, electric shock, property damage, injury to persons, or death when using this appliance, follow requirements including the following: Electrical Requirements for Electric Models Only •• The wiring and grounding must conform to the latest edition of the National Electrical Code, ANSI/NFPA 70 and all applicable local regulations.
INSTALLATION 23 8 •• A 4-wire connection is required for all mobile and manufactured home installations, as well as all new construction after January 1, 1996. •• A UL-listed strain relief is required. •• Use a 30-amp, 240-volt, 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or forked terminals with upturned ends. 9 1 Remove the terminal block access cover on the upper back of the dryer. 2 Install a UL-listed strain relief into the power cord through-hole.
INSTALLATION Four-Wire Direct Wire •• A 4-wire connection is required for all mobile and manufactured home installations, as well as all new construction after January 1, 1996. •• A UL-listed strain relief is required. •• Use UL-listed 4-wire #10 AWGminimum copper conductor cable. Allow at least 5 ft. (1.5 m) of wire to allow for removal and reinstallation of the dryer. 1 Remove 5-inch (12.7 cm) of the outer covering from the wire. Remove 5-inch of insulation from the ground wire.
INSTALLATION 25 Three-Wire Power Cord 1 Remove the terminal block access cover on the upper back of the dryer. 2 Install a UL-listed strain relief into the power cord through-hole. 3 Thread a 30-amp, 240-volt, 3-wire, UL-listed power cord with #10 AWG-minimum copper conductor through the strain relief. Terminal Block UL-Listed Strain Relief UL-Listed 3-Wire Power Cord 4 Attach the two hot leads (black and red) of the power cord to the outer terminal block screws.
INSTALLATION Three-Wire Direct Wire •• A 3-wire connection is NOT permitted on new construction after January 1, 1996. •• A UL-listed strain relief is required. •• Use UL-listed 3-wire, #10 AWGminimum copper conductor cable. Allow at least 5 ft. (1.5 m) length to allow for removal and installation of dryer. 1 Remove 3.5-inch (8.9 cm) of the outer covering from the wire. Strip 1 inch (2.5 cm) insulation from each wire. Bend the ends of the three wires into a hook shape. 1” (2.
INSTALLATION 27 Special Electrical Requirements •• Any installation in a manufactured or mobile home must comply with the Manufactured Home Construction and Safety Standards Title 24 CFR, Part 3280 or Standard CAN/ CSA Z240 MH and local codes and ordinances. If you are uncertain whether your proposed installation will comply with these standards, please contact a service and installation professional for assistance.
INSTALLATION Checking Levelness 2 Press and hold the Signal and Temp. buttons and then press the Power button. (On models with a glass touch control panel, press the Power button then IMMEDIATELY press and hold the Temp. and Wrinkle Care buttons.) This button sequence activates the installation test. The code 1N will display if the activation is successful. 3 Press the START/PAUSE button. The dryer will start the test, which will last a few minutes.
INSTALLATION 29 Error Codes If the Flow Sense™ LED is turned on, check the exhaust system for restrictions and damage. Repair or replace the exhaust system as needed. Check the error code before you call for service. NOTE •• When the dryer is first installed, this test should be performed to alert you to any existing problems with the exhaust duct in your home.
INSTALLATION Restricted or Blocked Airflow Avoid long runs or runs with multiple elbows or bends. Excess or crushed transition duct Too many elbows or exhaust too long Check for blockages and lint buildup. Lint buildup or blockage Make sure the ductwork is not crushed or restricted.
OPERATION 31 OPERATION •• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Using the Dryer 1 Clean the Lint Filter If the lint filter has not already been cleaned, lift out the filter and remove the lint from the last load. This will help ensure the fastest and most efficient drying performance. Make sure to reinstall the filter, pressing down until it clicks firmly into place.
OPERATION Check the Lint Filter Before Every Load Always make sure the lint filter is clean before starting a new load; a clogged lint filter will increase drying time. To clean, pull the lint filter straight up and roll any lint off the filter with your fingers. Push the lint filter firmly back into place. See Regular Cleaning for more information. Always ensure the lint filter is properly installed before running the dryer.
OPERATION 33 Control Panel Non-Steam Models (DLE3400*, DLG3401*) ENGLISH a Power Button Press the button to turn the dryer ON. Press again to turn the dryer OFF. NOTE •• Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost. b Cycle Selector Knob Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard presets will be shown in the display.
OPERATION h Clean Filter Reminder The Clean Filter LED is lit when the dryer is turned on as a reminder to clean the filter. It turns off when the START/PAUSE button is pressed. i Flow Sense Duct Blockage Sensing System Indicator The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money.
OPERATION 35 Cycle Guide Manual Dry Cycles Sensor Dry cycles utilize LG’s unique dual sensor system to detect and compare the moisture level in clothes and in the air and adjust the drying time as needed to ensure superior results. The dryer automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display. NOTE •• To protect your garments not every dryness level, temperature, or option is available with every cycle.
OPERATION Cycle Modifier Buttons Option Buttons Sensor Dry cycles have preset settings that are selected automatically. Manual Dry cycles have default settings, but you may also customize the settings using the cycle modifier buttons. Press the button for that option to view and select other settings. The dryer features several additional cycle options to customize cycles to meet individual needs.
OPERATION 37 Special Functions Control Lock Use this option to prevent unwanted use of the dryer or to keep cycle settings from being changed while the dryer is operating. Activating the Control Lock Function Press and hold the Wrinkle Care button for 3 seconds. The Control Lock icon will be shown in the display, and all controls will be disabled except the Power button. Deactivating the Control Lock Function Press and hold the Wrinkle Care button for 3 seconds.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application Installing the LG ThinQ Application 1 Press the Power button to turn on the appliance. ••Do not press any other buttons. 2 Hold the mouthpiece of your phone in front of the c or d logo. Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application. x.
MAINTENANCE 39 Cleaning Around and Under the Dryer Regular Cleaning Vacuum lint and dust from around the dryer and underneath it regularly. Vent ductwork should be checked for lint buildup and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check ductwork for obstructions and blockages. WARNING •• Unplug the dryer before cleaning. •• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.
MAINTENANCE 3 If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling. NOTE •• NEVER operate the dryer without the lint filter in place.
TROUBLESHOOTING 41 TROUBLESHOOTING Q: When I press a button, why does my dryer beep and then nothing happens? A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has *Control Lock on or under it for 3 seconds. Q: Why does my dryer take so long to dry clothes? A: Proper airflow is critical to the efficient operation of clothes dryers.
TROUBLESHOOTING Before Calling for Service This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service. Operation Problem The Flow Sense™ indicator remains active after clearing the restriction in the venting.
TROUBLESHOOTING 43 Problem Gas supply or service turned off (gas models only). •• Confirm that house gas shutoff and the dryer gas shutoff are both fully open. Large load of heavy fabrics. •• Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size. Dryer controls are not set properly.
TROUBLESHOOTING Performance Problem Possible Causes & Solution Fabric softener used incorrectly. •• Confirm and follow the instructions provided with your fabric softener. Greasy or dirty spots on clothes Clothes are wrinkled Clothes are shrinking Clean and dirty clothes are being dried together. •• Use your dryer to dry only clean items. Soil from dirty clothes can transfer to the clean clothes in the same or later loads.
TROUBLESHOOTING 45 Problem Possible Causes & Solution Clothes dried too long (overdried). Excess static in •• Overdrying a load of laundry can cause a buildup of static electricity. Adjust clothes after drying settings and use a shorter drying time, or use MANUAL DRY cycles. Select a LESS DRY setting on SENSOR DRY cycles, if necessary. Drying synthetics, permanent press, or synthetic blends. •• These fabrics are naturally more prone to static buildup.
TROUBLESHOOTING Problem The Flow Sense™ indicator remains active after clearing the restriction in the venting. The display shows d, 7s d, 8O d, QO d, Qs Check filter indicator is on during the drying cycle Possible Causes & Solution After clearing the restriction, the Flow Sense™ system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow Sense™ indicator is reset.
WARRANTY 47 WARRANTY Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States including U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.
WARRANTY •• Damage or missing items to any display, open box, discounted, or refurbished product. •• Conversion of product from natural gas or LP gas. •• Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and serial numbers, along with original retail sales receipts, are required for warranty validation. •• Increases in utility costs and additional utility expenses.
WARRANTY 49 Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc.
WARRANTY Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision.