ENGLISH USER GUIDE LG-H871S Copyright ©2018 LG Electronics Inc. All rights reserved. MFL71079901 (1.1) www.lg.
About this user guide ENGLISH Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices. • Descriptions are based on the device default settings. • Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice.
Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.
Table of contents 01 Custom-designed Features 6 12 19 20 22 25 29 30 Camera features Gallery features Google Assistant Audio recording features Fingerprint recognition Face recognition Multi-tasking feature Always-on display 02 Basic Functions 32 33 36 37 39 40 40 42 Product components and accessories Parts overview Turning the power on or off Installing the SIM card Inserting the memory card Removing the memory card Battery Touch screen 46 55 59 60 61 67 69 Home screen Screen lock Memory card encrypt
112 112 114 114 114 115 115 116 116 Calculator LG Health Email FM Radio File Manager Smart cleaning LG Mobile Switch Downloads LG SmartWorld 04 Settings 118 118 131 132 133 Settings Network Sound Display General 05 Appendix 144 144 145 147 148 148 148 149 151 LG Language Settings LG Bridge Phone software update Anti-Theft Guide Open Source Software Notice Information Regulatory information (FCC ID number, etc.
01 Custom-designed Features
Camera features Wide-angle camera You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear cameras. , then tap / or / to switch between the Tap standard and wide-angle. Standard angle Wide-angle Standard angle Front camera Wide-angle Rear camera • See Starting the camera for details.
Match shot Link two photos or videos together and then save it as a single content unit. , then tap MODE . 1 Tap 2 To take a photo, tap . To record a video, tap . : Record two split screens at the same time. : Record two split screens individually. : Import previous photos, videos, or images to create a match shot. : Rotate the imported photos or images. • : Change the order of the imported photos or images. • • • • 3 Tap to save (if necessary).
Snap shot You can take a photo or record a video and preview it right away. 1 Tap 2 Tap , then tap MODE . to take a photo. To record a video, tap . Guide shot You can use an image as a guide to take photos with the same composition. Any photo in Gallery can be used as a guide. , then tap MODE . 1 Tap 2 Place the desired subject on a translucent guide image, then tap . • Use the slide bar to control the background transparency.
Grid shot You can take photos or record videos for 4 different scenes in a row and save them as a single content. Take photos or 3-second-long videos in sequence and then save them as a single file. 1 Tap 2 Tap 3 Tap , then tap MODE . to take a photo. To record a video, tap . to save. • Tap a previously taken photo/video to retake it.
Tracking focus while using the camera You can track and maintain focus on an object while taking photos or recording videos. , then tap Tracking focus. 1 Tap 2 Before recording a video or taking a photo, lightly tap the screen to select an object to focus on. 3 Take the photo or start recording your video. • See Starting the camera for details. • To use this feature, select the standard camera ( ) for taking photos or recording videos.
Hi-Fi video recording You can record a high quality video with Hi-Fi sound. , then tap MODE Manual ( ) Hi-Fi. Tap • See Starting the camera for details. • Hi-Fi videos can only be played in apps that support Hi-Fi. Camera roll You can view the photos and videos you have taken on the camera preview screen. , then tap Camera roll. Tap • When you take photos or record videos, you can view the thumbnails for the saved pictures along the side of the screen.
Gallery features Floating button You can use the floating button at the lower part of the Gallery app screen in landscape mode. • After dragging the button upwards, release it when you reach the button to return to the Home screen. • You can drag the button as desired.
Related content You can edit and customize related content in Gallery. 1 While viewing a picture preview, tap . 2 When the icon related with the date or location where you took the photo appears, touch the screen. • You can view a group of photos taken on the same day or at the same location. • Tap to access additional options. Making a GIF with photos You can create a GIF file with photos saved in Gallery. 1 While viewing an album, tap Create GIF.
3 Tap SAVE. • A maximum of 100 images can be used to create a GIF file. Making a collage You can make a collage from the associated content. 1 While viewing an album, tap Make collage. 2 Select the desired images to add to the a collage and then tap NEXT. • Select the desired layout from the bottom of the screen. 3 Tap MAKE. • A maximum of 9 images can be used to create a collage.
Making a video from the related content You can gather related contents to make a video clip by tapping on the video displaying the date or location. Select the theme and background music, adjust caption effects and order or add date and your signature and then tap SAVE. : Select the video theme. • : Add background music or adjust the playback time. • -- To select a file for the background music, tap . -- To adjust the volume of background music and original video, tap . : Select a font face.
Creating a movie You can create a new movie by putting images and videos together. , select an album, then tap Create movie. 1 Tap 2 Select images or videos for your movie and tap NEXT. 3 Edit the selected images and videos and then tap SAVE. Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.
Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added. • Touch and hold a file, and then tap another file for multiple selection. Rearranging files To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location. Adding file effects Tap to add a theme or background music, or change the font.
Making a GIF with a video You can easily make a GIF file using recorded video. 1 At the desired starting point while watching a video, tap . 2 Select the length of the GIF you want to create. • GIF is generated for the time selected from the current time. • For videos less than 5 seconds, GIF images are automatically generated for the remaining time. • You may use this feature solely for creative purposes.
Google Assistant You can manage tasks, plan your day, get answers, and much more. • To use this feature, first connect to the network and sign in to your Google account. Launching Google Assistant 1 Press and hold from the Home screen to launch Google Assistant. 2 Tap GET STARTED. 3 Follow the on-screen instructions to configure the voice settings. • The device saves your voice data for recognition. Launching Google Assistant with your voice 1 Say “Ok Google” when the screen is turned off or locked.
Audio recording features The HD Audio Recorder feature allows you to configure the audio settings manually so that you can record audio based on your environment. Recording modes You can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment. Essentials HD Audio Recorder . Tap Normal You can record audio without extra settings. Concert You can record audio in a concert or other music event.
Other useful features on the HD Audio Recorder app GAIN You can adjust the sensitivity of the sound recorded by the microphone. The higher the GAIN value is set, the more sensitively the sound is recorded. LCF You can filter any low-pitched noises such as the low hum of the air conditioner. The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered. LMT It can prevent clipping of the recorded sound.
Fingerprint recognition Fingerprint recognition overview You must register your fingerprint on your device first before using the fingerprint recognition function. You can use the fingerprint recognition function in the following cases: • To unlock the screen. • To view locked contents in Gallery or QuickMemo+. • Confirm a purchase by signing in to an app or identifying yourself with your fingerprint. • Your fingerprint can be used by the device for user identification.
• Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition. • The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints. Registering fingerprints You can register and save your fingerprint on the device to use fingerprint identification.
3 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers. 4 When the fingerprint registration is done, tap OK. • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As a preventative measure, register multiple fingerprints.
Face recognition Face recognition overview You can unlock the screen by using face recognition. • This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password. • When a similar face or a photo of your face is used, the screen may be unlocked. • The recognized facial data is securely stored in your device.
Registering facial data Before using the face recognition feature, register your facial data on your device. 1 Tap Settings General Lock screen & security Face Recognition. • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password. • When the screen lock is not set, enable it by following the on-screen instructions. See Setting a screen lock for details. 2 Raise your device in the front of your eyes. 3 Register your face by following the on-screen instructions.
Improving the face recognition You can add facial data in various conditions to improve face recognition. 1 Tap Settings General Lock screen & security Face Recognition. 2 3 4 5 Unlock the screen according to the specified method. Select Improve face recognition. Register your face by following on-screen instructions. When the face registration is done, tap OK. Deleting facial data You can delete the registered facial data and register it again if the face recognition does not work properly.
Swiping to unlock after face recognized After your device recognizes your face, you must swipe the screen to unlock. 1 Tap Settings General Lock screen & security Face Recognition. 2 Unlock the screen according to the specified method. to activate the 3 Tap Swipe to unlock after face recognized feature. Enhancing the face recognition You can prevent your device from being unlocked by photos, images, or videos. 1 Tap Settings General Lock screen & security Face Recognition.
Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into multiple windows. 1 Tap from the Home touch buttons. • Recently-used apps appear. 2 Tap at the top of the desired app to use the Multi-Window feature. • The selected app appears at the top half of the screen. You can also access this feature by doing the following: 1 Touch and hold while using an app. • Recently-used apps appear on the split screen.
• To deactivate the Multi-Window feature, touch and hold on the Home touch button. • To adjust the size of the split screen, drag at the center of the screen. • The Multi-Window feature is not supported by some LG apps and apps downloaded from the Play Store. Overview screen The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap on the Home touch buttons.
02 Basic Functions
Product components and accessories The following items are included with your device. • Device • USB cable • Charger • Quick Start Guide • Ejection pin • The items supplied with the device and any available accessories may vary depending on the area and service provider. • Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.
Parts overview Earpiece Proximity/Ambient light sensor Front camera lens Volume keys (+/-) Stereo headset jack Nano-SIM/Memory card tray Touch screen Charger/USB cable port Microphone Rear camera lens (Wide-angle) Flash Rear camera lens (Standard) Power/Lock key, Fingerprint sensor NFC area Basic Functions Speaker Microphone 33
Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down (-) key and Power/Lock key at the same time for a second to take a screenshot.
• Power/Lock key (Fingerprint sensor) -- Briefly press the key when you want to turn the screen on or off. -- Press and hold the key when you want to select a power control option. -- Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See Fingerprint recognition overview for details. • Some functions may be restricted for access, depending on the device specifications. • The rear of the device includes a built-in NFC antenna.
Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual. Turning the power off Press and hold the Power/Lock key, then select Power off. Restarting the device When the device is not working properly or does not respond, restart it by following the instructions below.
Installing the SIM card Insert the SIM card provided by your mobile service provider to start using your device. • Be careful with the ejection pin since it has a sharp edge. • In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly. 1 Insert the ejection pin into the hole on the card tray. 2 Pull out the card tray.
3 Put the SIM card on the card tray with the gold-colored contacts facing downwards. Put the primary SIM card on the SIM card tray 1 and the secondary SIM card on the SIM card tray 2. • The SIM card tray 2 also serves as the memory card tray. However, you cannot put both the SIM card and the memory card (optional) at the same time. 4 Insert the card tray back into the slot. • This device supports only Nano SIM cards.
Precautions when using the SIM card • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. • Be careful not to damage the SIM card when you insert or remove it. Inserting the memory card Insert the memory card into your device. The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device.
Removing the memory card Unmount the memory card before removing it for safety. Settings General Storage . 1 Tap 2 Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device. 3 Remove the memory card from the card tray. 4 Insert the card tray back into the slot. • Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device.
• Do not charge while the device or charging cable is wet or contains moisture. This can cause fire, electric shock, injury or damage to device. If there is moisture, stop using the device immediately and remove the moisture completely. • Make sure to use the USB cable provided with your device. • Make sure to use an LG-approved charger and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.
Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Stop apps and functions from running in the background to increase battery life. To minimize battery consumption, follow these tips: • Turn off the Bluetooth® or Wi-Fi network function when not using them. • Set the screen timeout to as short a time as possible. • Minimize the screen brightness. • Set a screen lock when the device is not in use.
Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap the screen twice quickly to zoom in or out on a specific app. Dragging Touch and hold an item, such as an app or widget, then move your finger to a desired location in a controlled motion. You can use this gesture to move an item.
Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart. • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor.
• A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books. • Do not press the screen with excessive force. • Gently tap with your fingertip on the desired option.
Home screen Home screen overview The Home screen is the starting point for accessing various functions and apps on your device. Tap on any screen to directly go to the Home screen. You can manage all apps and widgets on the Home screen. Swipe the screen left or right to view all installed apps at a glance. Home screen layout You can view all apps and organize widgets and folders on the Home screen.
• Google search widget: Perform a Google search by inputting spoken or written keywords. • Folder: Create folders to group apps by your preferences. • Page icon: Display the total number of Home screen canvases. You can tap the desired page icon to go to the page. The icon reflecting the current canvas will be highlighted. • Quick access area: Fix main apps at the bottom of the screen so that they can be accessed from any Home screen canvas. • Home touch buttons -- : Return to the previous screen.
Editing the Home touch buttons You can rearrange the Home touch buttons or add frequently used functions to the Home touch buttons area. Settings Display Home touch buttons Button Tap combination and customize the settings. • Several functions, including QSlide, Notification and Capture+, are provided. A maximum of two additional items can be added.
Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’s status by viewing notification icons displayed on the status bar.
Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. When a second SIM is inserted, SIM card toggle keys will appear which enable you to select which SIM to use for Voice and Messaging. • The SIM card used for mobile data is determined only by the Mobile Data setting. To do this, tap Settings Network Dual SIM Card Mobile Data. • To open the quick access icons list, drag the notifications panel downwards or tap .
Switching the screen orientation You can set the screen orientation to automatically switch according to the device’s physical orientation. On the notification panel, tap Rotation from the quick access icon list. Settings Display and activate Auto-rotate You can also tap screen. Editing the Home screen On the Home screen, touch and hold on an empty space, then select the desired action from below. • To rearrange the Home screen canvases, touch and hold on a canvas, then drag it to a desired location.
• To configure the Home screen settings, touch and hold on a blank area of the Home screen, then select Home screen settings. See Home screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash. See App trash for details. • To change the default screen, touch and hold on a blank area of the Home screen, move to desired screen, tap , then tap the screen once more.
Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap . Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired location.
Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. • To edit the folder name and color, tap the folder name. • To add apps, touch and hold an app, then drag it over the folder and release it. • To remove an app from the folder, touch and hold the app and drag it to outside the folder.
Icon shape: Choose a desired shape for icons from the list provided. Sort apps by: Set how apps are sorted on the Home screen. Grid: Change the app arrangement for the Home screen. Hide apps: Select apps you want to hide from the Home screen. Loop Home screen: Enable to allow continuous Home screen scrolling (loop back to the first screen after the last screen). • Smart Bulletin: Use the Home screen to view information customized to your needs. • Search: Search by swiping down on the Home screen.
Setting a screen lock There are several screen lock options available. 1 Tap Settings General Lock screen & security Select screen lock and then select the desired method. 2 Customize the following settings: • • • • • • • • None: Deactivate the screen lock function. Swipe: Swipe on the screen to unlock the screen. Knock Code: Tap the screen in a pattern to unlock the screen. Pattern: Draw a pattern to unlock the screen. PIN: Enter a numeric password to unlock the screen.
Precautions for the secure start-up feature • If you forget your decryption password, you cannot restore encrypted data and personal information. • Be sure to keep your screen lock passwords separately. • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
Knock Code You can unlock the screen by creating your own Knock Code. When the screen is locked, you can directly access the Home screen by tapping the screen in a specified sequence. • You can use your Knock Code together with the KnockOn feature. • Make sure to use your fingertip when tapping the screen. Creating a Knock Code Settings General 1 Tap screen lock Knock Code. Lock screen & security Select 2 Tap the squares in a pattern of your choice to create a Knock Code and tap NEXT.
Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. 1 Tap Settings General Lock screen & security Encryption & credentials Encrypt SD card. 2 Read the on-screen overview of memory card encryption and then tap CONTINUE to continue. 3 Select an option and tap ENCRYPT NOW. • New data encryption: Encrypt only data that is saved on the memory card after encryption.
Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap . • When the screen is turned off or locked, you can access Capture+ by pressing the Volume Up key twice.
Entering text Using the Smart keyboard You can use the Smart keyboard to enter and edit text. With the Smart keyboard, you can view text as you type without bothering to alternate between the screen and a conventional keyboard. This allows you to easily find and correct errors when typing. Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right.
Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type. The longer you use your device, the more precise the suggestions are. Enter text, then tap a suggested word. • The selected word is automatically entered. You do not need to manually type every letter of the word. Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard.
• This option is available on the QWERTY, QWERTZ and AZERTY keyboards. • This function may not be supported for some languages. Customizing the keyboard height You can customize the keyboard height to maximize hand comfort when typing. 1 Tap Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout Keyboard height. You can also tap on the keyboard, then tap Keyboard height and layout Keyboard height. 2 Adjust the keyboard height.
Splitting the keyboard You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode. To split the keyboard, turn the device horizontally and spread it apart on both sides with holding the keyboard with two fingers. To attach the keyboard, close it with pressing with two fingers. One-handed operation mode You can move the keyboard to one side of the screen so that you can use the keyboard with one hand.
Adding languages to the keyboard You can make additional languages available for keyboard input. Settings General Language & input On-screen 1 Tap keyboard LG Keyboard Select languages. You can also tap on the keyboard, then tap Select languages. 2 Select the languages you want to use on the keyboard. Copy and Paste You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them.
Entering text by handwriting You can enter text by writing on the screen. 1 On the keyboard, touch and hold and select . 2 Select the desired language to download. • This feature is only available after downloading the language. If you use mobile data, it may be charged depending on your payment plan. Clip Tray If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time. 1 On the keyboard, touch and hold and select .
Content sharing Playing content from another device You can play photos, videos or songs saved on your device from a TV. 1 Connect the TV and your device to the same Wi-Fi network. 2 While viewing an item in the Gallery or Music app, tap Play on other device. 3 Select the TV you want to connect to. • Goolge Play services should be up to date in order to use Chromecast.
Sending files From the Gallery, Music or File Manager app, tap select a device on the file sharing list. Share or , then Receiving files Drag the status bar downward and tap , then tap File sharing. You can also share files using SmartShare Beam. To activate, tap . Settings Network File sharing SmartShare Beam • Make sure that your device is connected to the same wireless network as the file transfer target device. • Make sure that File sharing is activated on both devices.
Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound Do not disturb. Tap • Mode and select the mode you want: -- Priority only: Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms still sound. -- Total silence: Disable both the sound and vibration. • Select priorities: Receive alarms and the notifications for the selected apps.
03 Useful Apps
Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. • Some apps may charge fees. • If you use mobile data, you may be charged for data usage, depending on your pricing plan. • SmartWorld may not be supported depending on the area or service provider.
Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App trash You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation. 1 Tap Management App trash. Alternatively, you can also touch and hold an empty area of the Home screen, then tap App trash. 2 Choose the desired option. • Restore: Restore the selected app.
App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messaging, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps.
Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial. 1 Tap • If there are two SIMs inserted in the device, ensure you have selected the intended SIM card you want to use for outgoing calls. 2 Make a call by using a method of your choice: • Enter a phone number and tap . • Touch and hold a speed dial number.
Answering a call To answer a call, drag on the incoming call screen. • When the stereo headset is connected, you can make calls by using the call/end button on the headset. Settings • To end a call without turning off the screen, tap Network Call Common Answer and end calls and then activate End call with the Power key. Rejecting a call To reject an incoming call, drag across the incoming call screen. • To send a rejection message, drag the rejection message option across the screen.
Checking an incoming call while using an app When a call comes in while using an app, a pop-up notification can be displayed at the top of the screen. You can receive the call, reject the call, or send message from the pop-up screen. • Tap Settings Network Call Common More Incoming voice call pop-up to enable. • Note which phone line is making the call by the notation in the upper left corner of the display. Toggle to another phone line if necessary.
Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: • Hold: Place the current call on hold. • Video Call: Switch to a video call (if available). • Contacts: Allows access to your contacts list. • End: End a call. • Dialpad: Display or hide the dial pad. • Speaker: Turn on the speakerphone function. • Mute: Block your voice so that the other party cannot hear your voice.
Viewing call records To view recent call records, tap Call logs. Then, you can use the following functions: • To view detailed call records, select a contact. To make a call to the selected contact, tap . Delete. • To delete call records, tap • The displayed call duration may differ from the call charge. Consult with your service provider for more information. Configuring call options You can configure various call options. 1 Tap 2 Tap Dial or Call logs.
1 Tap . • If there are two SIMs inserted in the device, ensure you have selected the intended SIM card you want to use for outgoing messages. 2 Tap . 3 Specify a recipient and create a message. . • To attach files, tap • To access optional menu items, tap . 4 Tap Send to send the message. Reading a message You can view exchanged messages organized by contact. . 1 Tap 2 Select a contact from the message list. Configuring messaging settings You can change messaging settings to suit your preferences.
Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments. . Tap • Before taking a photo or recording a video, wipe the camera lens with a soft cloth. • Be careful not to stain the camera lens with your fingers or other foreign substance. • Images included in this user guide may be different from the actual device. • Photos and videos can be viewed or edited in Gallery. See Gallery overview for details.
Auto mode You can take photos or record videos by selecting a variety of camera modes and options. , then tap MODE Auto ( A ). 1 Tap 2 To take a photo, tap . To record a video, tap . Turn the flash on or off. Switch between front and rear cameras. Apply a film filter effect. Select a camera mode. Switch between the wide-angle camera and standard camera. Open Gallery. Record videos. Take photos. Change the camera options. Taking a photo 1 Select a camera mode and tap the subject to focus the camera on.
Recording a video 1 Select a camera mode and tap the subject to focus the camera on. 2 Tap . • To take a photo while recording a video, tap . • To pause the video recording, tap . To resume the video recording, tap . 3 Tap to end the video recording. Customizing the camera options You can customize a variety of camera options to suit your preferences. Tap on the screen. • Available options vary depending on the selected camera (front or rear camera) and the selected camera mode.
Tracking focus When the subject is touched, the camera tracks and maintains focus on a moving object. (Available when the standard camera is in use.) Scan QR code Allows you to scan QR code on the camera preview screen. Covered lens Lets you know when the rear wide-angle lens is covered. Tag locations Save the image with GPS location data. Grid Displays guide grids so that you can take photos or record videos based on the horizontal and vertical reference lines.
Various camera modes Food You can optimize the quality of your food photos or videos by using the color slide bar and white balance. , then tap MODE 1 Tap To take a photo, tap . 2 . • Drag the color slide bar on the screen to adjust the white balance and select the best color. • If the slide bar is not displayed, tap to adjust the white balance. Snap movie You can record short video clips and assemble them into a 60-second short film. 1 Tap 2 Tap . , then tap MODE .
3 Tap SAVE. Time-lapse You can take a sequence of frames at set intervals to record changes that take place slowly over time, such as cloud movements, celestial motions, traffic, and more. 1 Tap 2 Tap 3 Tap , then tap MODE . and record a video. to end the video recording. • While recording a Time-lapse, voices are not recorded.
Slo-mo You can create an entertaining video by changing the moving speeds of subjects in your video. This feature allows you to record a video at a faster rate of speed and then play it at the standard speed so that the video appears to be slowed down. 1 Tap 2 Tap 3 Tap , then tap MODE . and record a video. to end the video recording.
• Lens blur: Blur the area captured by the wide-angle camera. 4 Tap to take a photo. To record a video, tap . 360 Panorama You can create a 360° panorama photo by moving the camera in one direction. 1 Tap 2 Tap , then tap MODE . and then slowly move the camera in one direction. • Move the device by following the direction of the arrow in the guideline. • Tap to stop capturing the 360 panoramic. • A 360 panorama photo is automatically saved in Gallery.
Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view. 1 Tap 2 Tap , then tap MODE . and then slowly move the camera in one direction. • Move the device by following the direction of the arrow in the guideline. 3 Tap to stop capturing the panoramic. Burst shot You can take continuous shots of photos to create moving pictures. In the Auto mode, touch and hold .
Manual camera mode You can create photos featuring professional touch by using a variety of advanced features. Adjust the white balance, focus, brightness, ISO, shutter speed and other options. , then tap MODE Manual ( ). 1 Tap Customize the following camera settings. 2 Adjust white balance. Adjust focus. Reset the settings. Adjust shutter speed. Adjust ISO speed. Adjust brightness. 3 Tap to take the photo.
Cheese shutter Take photos with voice commands. Tracking focus When the subject is touched, the camera tracks and maintains focus on a moving object. (Available when the standard camera is in use.) Covered lens Lets you know when the rear wide-angle lens is covered. Tag locations Save the image with GPS location data. Guide Displays guide grids so that you can take photos based on the horizontal and vertical reference lines. Add signature Displays a personalized signature on the photos.
Customizing the camera options You can customize a variety of camera options to suit your preferences. Tap on the screen. : Select values for resolution and size for recording videos. • : Set the timer to automatically record videos after a specified • period of time. Frame rate Select the frames per second value. Bit rate Select the image quality for videos. Hi-Fi Record a video with Hi-Fi quality sound. Steady recording Minimize motion blur while recording a video.
Other useful features in the Camera app Auto-Exposure/Auto-Focus lock You can fix the current exposure level and focus position by touching and holding the screen in the Auto mode. To turn off the feature, tap a blank area on the screen. • This feature is available only in specific modes. Focus peaking You can adjust the focus on the subject with the Focus peaking feature. Access Focus peaking by tapping the Manual focus (MF) button. When Focus peaking is enabled, the subject you focus on appears green.
Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or swipe the screen in any direction to switch between the front and rear cameras. • Use the front camera to take selfies. See Selfie shot for details.
Zoom in or out You can use zoom in or out on the camera screen while taking a photo or recording a video. • On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/- slide bar. • You can also drag the button up, down, left or right (depending on the physical orientation of the phone). This feature is available only in Auto mode and Manual camera mode. • The zoom feature is not available when using the front camera in selfie mode.
• To use this feature, switch to the front camera mode, then tap Selfie shot Gesture shot. • Make sure that your palm and fist are within the reference line so that the camera can detect them. • This feature may not be available while using some of the camera features. Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically.
Interval shot You can take selfies at an interval. While using the front camera, you can show your palm to the camera, then clench your fist twice quickly. • Four photos are taken at regular intervals after a timer delay of three seconds. Gesture view After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face. • Tap Gesture view to enable the Gesture view feature. • Only one preview is available each time a photo is taken.
Signature You can personalize a photo by adding your signature. , then tap Add signature. 1 Tap 2 Enter the signature as desired and tap ADD. quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video. 1 Tap 2 Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.
Gallery Gallery overview You can view and manage photos and videos saved on your device. 1 Tap . • Saved photos and videos are displayed by folder. 2 Tap a folder and select a file. • View the selected file in full-screen mode. • While viewing a photo, swipe left or right to view the previous or next photo. • While viewing a video, swipe left or right to rewind or fast-forward the video. • Some file formats may not be supported, depending on the installed software.
• To display the menu items, gently tap the screen. To hide the menu items, tap the screen again. Floating button While viewing the Gallery app in landscape mode, you can use the floating button. See Floating button for details. Writing a memo on the photo 1 While viewing a photo, tap . 2 Write a memo on the photo and tap SAVE. • The memo is applied to the photo. • Some photos may not support the photo memo feature. Related content You can edit the related photos in Gallery.
Playing a video Open with QSlide. Access additional options. Pause or play the video. Tap to go to previous video. Touch and hold to rewind the video. Tap to go to next video. Touch and hold to fast forward the video. Choose screen ratio. Lock or unlock the screen. Making a GIF file. Edit the video. • To adjust the sound volume, drag the right side of the video screen up or down. • To adjust the screen brightness, drag the left side of the video screen up or down.
Creating a video You can create a new video by putting images and videos together. See Creating a movie for details. Making a GIF You can easily make a GIF file using recorded video. See Making a GIF with a video for details. Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap Delete. • Tap in an album, select files to delete, then tap DELETE.
Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device. For details on how to use an app, see the Help in the app. • Some apps may not work depending on the area or service provider. Duo Make a video call with your family, friends and anyone else who uses the app. Photos View or share photos or albums saved on your device.
Sheets Create spreadsheets or edit spreadsheets created online or from another device. Share and edit spreadsheets together with others. Slides Create presentation material or edit presentation material created online or from another device. Share and edit presentation material together with others. Gmail Register your Google email account to your device to check or send email. YouTube Search and play videos. Upload videos on YouTube to share them with people around the world.
Contacts Contacts overview You can save and manage contacts. Essentials Contacts. Tap Adding contacts Adding new contacts 1 On the contact list screen, tap . 2 Enter contact details and tap SAVE. Importing contacts You can import contacts from another storage device. 1 On the contact list screen, tap Manage contacts Import. 2 Select the source and target locations of the contact you want to import, and then tap OK. 3 Select the vCard file(s) and tap IMPORT.
information or phone number. • Scroll the contact list up or down. • From the index of the contact list screen, tap the initial letter of a contact. • The search option is available in all tabs. Contact list Editing contacts 1 On the contact list screen, select a contact. 2 On the contact detail screen, tap and edit details. 3 Tap SAVE to save changes.
QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note 1 Tap 2 Tap • • • • • • • • Essentials QuickMemo+. to create a note. : Save a note. : Undo the previous edit. : Redo the recently deleted edits. : Enter a note by using the keypad. : Write notes by hand. : Erase handwritten notes.
Writing notes on a screenshot 1 While viewing the screen you want to capture, drag the status bar downwards and then tap . • The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen. 2 Crop the image (if necessary) and take notes as desired. • Write notes by hand on the photo. 3 Tap and save the notes to the location of your choice. • Saved notes can be viewed in either QuickMemo+ or Gallery.
• Some folders do not appear when launching QuickMemo+ for the first time. Disabled folders are enabled and appear when they contain at least one related note. Clock Alarm You can set an alarm to trigger it at a specified time. Essentials Clock Alarm. 1 Tap 2 Tap to add a new alarm. 3 Configure the alarm settings and tap SAVE. • If you select a previously set alarm, you can edit the alarm. • To delete an alarm, tap at the top of the screen. You can also touch and hold the alarm.
Stopwatch You can use the stopwatch to record a lap time. Essentials Clock Stopwatch. 1 Tap 2 Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. 3 Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume. • To clear all the records and restart the stopwatch, tap Reset. Calendar Calendar overview You can use the calendar to manage events and tasks. Adding events Essentials Calendar. 1 Tap 2 Select a date and then tap . 3 Enter event details and tap SAVE.
Event pocket You can use the event pocket to create events. Tap to open the event pocket and then drag content to a date in the calendar. : Manage images, text, memos and temporarily saved events. You • can also share text, images and memos from another app and save them to the pocket. If you tap POCKET when creating an event, the event is temporarily saved to the pocket. : Add a Facebook account to view information on Facebook events. • Some devices may not support the Facebook event information function.
Music You can play and manage songs or music albums. Essentials Music. 1 Tap 2 Select a category. 3 Select a music file. Back to the previous screen. Access additional options. Switch to the playlist. Play in random order. Select a repeat mode. Add to or delete from your favorites. Adjust the sound volume. Set sound effects. Tap to play from the beginning of the current file / Double-tap to play the previous file / Touch and hold to rewind. Tap to play the next file / Touch and hold to fast forward.
Calculator You can use two types of calculators: the simple calculator and the scientific calculator. Essentials Calculator. 1 Tap 2 Use the keypad to make a calculation. • To use the scientific calculator, drag the blue colored slide bar located in the right side of the screen to the left. • To restart a calculation, touch and hold the DEL button. LG Health LG Health overview You can manage your health and maintain good exercise habits by keeping track of the exercises you do.
2 The following options are available. • • : View your exercise log. : Begin tracking an exercise. The route and amount of your physical exercise are recorded for each exercise type. • : Set your daily exercise goals including calories and steps, or set various LG Health settings. • Health-related information provided by LG Health is designed for user convenience and cannot be used for purposes of disease prevention, treatment, diagnosis or other medical issues.
Email Use the Email application to send and receive emails from your webmail or other accounts, using POP3 or IMAP, or access your Exchange account for your corporate email needs. Set up Email account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time. Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. Essentials Email.
Smart cleaning You can delete temporary files or apps that are no longer used. Management Smart cleaning. 1 Tap 2 On the Smart cleaning screen, you can access Optimize phone, Battery usage, Battery saver, and Test hardware. LG Mobile Switch You can transfer data from your old LG device to a new LG device. Settings General Backup LG Mobile Switch. 1 Tap Follow the on-screen instructions to select a desired method for 2 transfer. • Data in a Google account will not be backed up.
Downloads You can view, delete or share files downloaded via the Internet or apps. Management Downloads. Tap LG SmartWorld You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customize your device to suit your preferences by using Home themes and fonts. • If you use mobile data, you may be charged for data usage depending on your pricing plan. • This feature may not be supported depending on the area or service provider. Management SmartWorld.
04 Settings
Settings You can customize the device settings in accordance with your preferences. Settings. Tap • Tap and enter a keyword in the search box to access a setting item. • Tap to change the view mode. This user guide assumes that you are using the Tab view. Network Dual SIM Card You can configure the Dual SIM Card settings. 1 On the settings screen, tap Network Dual SIM Card. 2 Customize the following functions: SIM card 1: Change the name and icon of the SIM card 1.
Airplane mode You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available. 1 On the settings screen, tap Network Airplane mode. 2 Tap TURN ON in the confirmation screen. Wi-Fi You can connect to nearby devices over a Wi-Fi network. Connecting to a Wi-Fi network 1 On the settings screen, tap Network Wi-Fi. to activate it. 2 Tap • Available Wi-Fi networks appear automatically. 3 Select a network.
Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. 1 On the settings screen, tap Network Wi-Fi Advanced Wi-Fi Wi-Fi Direct. • Nearby devices that support Wi-Fi Direct automatically appear. 2 Select a device. • Connection occurs when the device accepts the connection request. • The battery may drain faster when using Wi-Fi Direct.
Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device 1 On the settings screen, tap Network to activate it. 2 Tap Bluetooth. • Available devices appear automatically. • To refresh the device list, tap . • Only devices set as visible are displayed on the list. 3 Select a device from the list.
Mobile data You can turn mobile data on and off. You can also manage mobile data usage. You can also select the settings for both SIM cards. Turning on mobile data 1 On the settings screen, tap Network to activate it. 2 Tap Mobile data. Customizing mobile data settings 1 On the settings screen, tap Network Mobile data. 2 Customize the following settings: • Mobile data: Enable to use data connections on mobile networks.
Tethering USB tethering You can connect the device to another device via USB and share mobile data. 1 Connect your device and other devices via USB cable. 2 On the settings screen, tap Network Tethering USB tethering and then tap to activate it. • This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information. • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer.
Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’s mobile data. 1 On the settings screen, tap Network Tethering Wi-Fi hotspot and then tap to activate it. 2 Tap Set up Wi-Fi hotspot and enter the Wi-Fi name (SSID) and password. 3 Turn on Wi-Fi on the other device, and select the name of the device network on the Wi-Fi list. 4 Enter the network password.
Bluetooth tethering A Bluetooth-connected device can connect to the Internet by using your device’s mobile data. 1 On the settings screen, tap Network Tethering Bluetooth tethering and then tap to activate it. 2 Turn on Bluetooth on both devices and pair them. • This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information. • More information is available at this web site: http://www.android.
NFC You can use the device as a transportation card or credit card. You can also share data with the other device. 1 On the settings screen, tap Network NFC. to activate it. 2 Tap • Touch your device with other device that supports NFC to allow sharing data. • NFC antenna location may vary depending on the device type. See Parts overview for details about the NFC antenna area. Android Beam You can share files by touching the back of the device to other device.
File sharing You can send and receive files between your device and other LG devices or tablets. 1 On the settings screen, tap Network File sharing. 2 Customize the following settings: • G6: Change the device name. • Save to: Set the destination folder to save files sent from other devices in. • File sharing: Permit receipt of files sent from other devices. • SmartShare Beam: Share files with other devices via SmartShare Beam. • Help: You can view help on sharing files.
LG AirDrive You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection. 1 On the settings screen, tap Network LG AirDrive. 2 Use a single LG account to sign in to LG Bridge on the computer and LG AirDrive on the device. • LG Bridge software can be downloaded from www.lg.com. 3 Manage files on the device from the computer. Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device.
Mobile networks You can customize the mobile networks settings. 1 On the settings screen, tap Network Mobile networks. 2 Customize the following settings: • VoLTE (This may not be available depending on the service provider.): Use high-quality voice calls and communication services on LTE. • Network mode (This may not be available depending on the service provider.): Select a network type. • Access Point Names: View or change the access point for using mobile data services.
VPN You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks. Adding VPN 1 On the settings screen, tap Network VPN. 2 Tap . • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears. Tap SETTINGS from the notification screen to activate the screen lock. See Setting a screen lock for details. 3 Enter VPN details and tap SAVE.
Sound You can customize sound, vibration and notification settings. On the settings screen, tap Sound and customize the following settings: • Sound profile: Change the sound mode to Sound, Vibrate only, or Silent. • Volume: Adjust the sound volume for various items. • SIM1 ringtone/SIM2 ringtone: Select a ringtone for incoming calls. When multiple SIM cards are inserted you can select different default ringtones for each of the SIM cards, as well as add or delete ringtones.
Display The Display category allows you to manage various display settings. On the settings screen, tap Display and customize the following settings: • Home screen: Customize settings for the Home screen. See Home screen settings for details. • Theme: Select a screen theme for your device. • Font: Change the font size, boldness, or face. • Home touch buttons: Rearrange Home touch buttons or change their background colors.
• Screen timeout: Automatically turn off the screen when the device is left idle for a specified period of time. • Screen saver: Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display. • Mini view: Make the screen size smaller to conveniently use the device with one hand. Drag the Home touch button at the bottom of the screen to the left or right. General The General category allows you to manage various general settings.
• Content lock: Allows you to set a lock type (password or pattern) for your QuickMemo+ and Gallery files. • Location: You can customize how your location information is used by particular apps. • Encryption & credentials: Configure the settings for SD card encryption and credentials. -- Encrypt SD card: Encrypt the memory card to prevent use on another device. See Memory card encryption for details. -- Secure start-up: Protect your device with a lock when it powers on.
Apps & notifications You can check a list of installed apps, and configure the settings for notifications, app permissions, and more. 1 On the settings screen, tap General Apps & notifications. 2 Customize the settings. Battery You can view the current battery information or turn on power-saving mode. 1 On the settings screen, tap General Battery. 2 Customize the following settings: • Battery usage: View the battery usage details. To view more details, select a specific item.
Storage You can view and manage internal storage on the device or storage space of the memory card. 1 On the settings screen, tap General Storage. 2 Customize the following settings: • Internal storage: View the total storage space and free space in the device’s internal storage. View a list of apps in use and the storage capacity for each app. • SD card: View the total storage space and free space in the memory card. This option appears only when a memory card is inserted.
Accessibility You can manage accessibility plug-ins installed on your device. 1 On the settings screen, tap General Accessibility. 2 Customize the following settings: • Vision TalkBack: Set the device to notify screen status or actions via voice. • Vision Message/call voice notifications: Set the device to read the caller information or message content via voice. • Vision Font: Change the font size, boldness, or face.
• Hearing Sound balance: Adjust the audio output balance. Use the slide bar to change the balance. • Motor & cognition Touch assistant: Turn on the touch board to make buttons and gestures easier to use. • Motor & cognition Touch input: Set the desired delay time for touching and holding, or adjust the touch input to ignore repeated taps. • Motor & cognition Physical keyboard: Customize the keyboard settings. • Motor & cognition Auto mouse click: Automatically click where the pointer stops.
Smart cleaning You can clean up temporary files or apps that are no longer used to free up storage space. 1 On the settings screen, tap General Smart cleaning. 2 Select a category, then select an item to delete. 3 Tap DELETE DELETE to delete the selected item. Gaming You can configure settings for game tools, graphics and battery saving feature. to activate this feature. You can launch this • Game tools: Tap feature by tapping the game tool icon at the bottom of the screen while playing games.
Shortcut keys You can use the volume keys to directly launch apps when the screen is turned off or locked. 1 On the settings screen, tap General Shortcut keys. to activate it. 2 Tap • Press the Volume Up key twice to launch Capture+ when the screen is locked or turned off. Press the Volume Down key twice to launch the Camera app. KnockOn Double-tap the screen to turn the screen on or off. See KnockON for details. Language & input You can customize language and keyboard settings for your device.
• Pointer speed: Adjust the pointer speed of a mouse or trackpad. • Reverse mouse buttons: Reverse the right mouse button to perform primary direct-manipulation actions. Date & time You can customize date and time settings for your device. 1 On the settings screen, tap General Date & time. 2 Customize the desired settings. Memory You can view the average amount of memory usage over a certain period of time and the memory occupied by an app. 1 On the settings screen, tap General Memory.
Reset You can reset the device including network and app settings. 1 On the settings screen, tap General Reset. 2 Customize the following settings: • Network settings reset: Reset Wi-Fi, Bluetooth and other network settings. • Reset app preferences: Reset the settings for an app. The data saved in the app will not be deleted. • Factory data reset: Reset all settings for the device and delete data. • Resetting your device deletes all data on it.
05 Appendix
LG Language Settings Select a language to use on your device. Settings General Language & input Language ADD • Tap LANGUAGE, and select a language. -- Touch and hold and drag it to the top of the language list to set it as a default language. LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.
Installing LG Bridge on a computer 1 2 3 4 Go to www.lg.com/us from your computer. In the search bar, enter the name of your device. Click Support Manuals and Downloads. Click the Software & Firmware tab, then click LG BRIDGE - COPY FILES, AND BACKUP YOUR DEVICE and download the setup file. Phone software update LG Mobile phone software update from the Internet For more information about using this function, please visit http://www.lg.com/common/index.jsp, select your country and language.
LG Mobile Phone software update via Over-the-Air (OTA) This feature allows you to conveniently update your phone’s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device. To perform the phone software update, tap Settings General About phone Common Software Update Check now for update.
Anti-Theft Guide You can set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device. All you need to make sure your device is protected is: • Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can't be erased using the Settings menu unless your screen is unlocked.
Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
More information Tempered glass parts Tempered glass parts of this device are not permanent and they may wear out over time. • If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Center. • You can purchase protective cases to protect your device from damage on the market.
Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table.
FAQ This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures SIM card error There is no SIM card in the phone or it is inserted incorrectly. Make sure the SIM card is correctly inserted.
Message Possible causes MMS Message You may not have the correct SIM card selected could not be for mobile data. downloaded Possible corrective measures To download a MMS message received on SIM Card A, SIM Card A should be selected as the default SIM card for Mobile Data (Settings Network Dual SIM Card Mobile Data). If you are traveling outside of coverage area for the needed SIM card you may need to return to your home network area to be able to download the MMS message. Battery is not charged.
Message No sound Possible causes Possible corrective measures Vibration mode Check the settings status in the sound menu to make sure the device is not in vibration or no interruptions mode. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Performing a boot-up Press and hold the Power/Lock key and the Volume Down (-) key for about 10 seconds to restart your device.
06 For Your Safety
Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment. Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’s body and the back of the device. Any belt-clips, holsters, and similar accessories containing metallic components may not be used. Avoid the use of accessories that cannot maintain 0.39 inches (1.
What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC. One of these limits is expressed as a Specific Absorption Rate, or “SAR.
Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children.” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.” For example, the Stewart Report from the United Kingdom [“UK”] made such a recommendation in December 2000.
World Health Organization Avenue Appia 20 1211 Geneva 27 Switzerland Telephone: 011 41 22 791 21 11 http://www.who.int/mediacentre/factsheets/fs193/en/ International Commission on Non-Ionizing Radiation Protection c/o Bundesamt fur Strahlenschutz Ingolstaedter Landstr. 1 85764 Oberschleissheim Germany Telephone: 011 49 1888 333 2156 http://www.icnirp.de American National Standards Institute 1819 L Street, N.W., 6th Floor Washington, D.C. 20036 Telephone: (202) 293-8020 http://www.ansi.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions specified by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Although SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value.
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and Order in WT Docket 01-309 modified the exception of wireless devices under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless devices be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities.
In the above example, if a hearing aid meets the M2 level rating and the wireless device meets the M3 level rating, the sum of the two values equal M5. This should provide the hearing aid user with “normal usage” while using their hearing aid with the particular wireless device. “Normal usage” in this context is defined as a signal quality that’s acceptable for normal operation. The M mark is intended to be synonymous with the U mark. The T mark is intended to be synonymous with the UT mark.
The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some common sense recommendations when using any portable audio device: • Set the volume in a quiet environment and select the lowest volume at which you can hear adequately. • When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to.
* American National Standards Institute; National Council on Radiation Protection and Measurements; International Commission on Non-Ionizing Radiation Protection. Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).
Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Health Care Facilities Turn your device OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may use equipment that could be sensitive to external RF energy.
For Vehicles Equipped with an Air Bag An air bag inflates with great force. DO NOT place objects, including either installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. Part 15.19 Statement This device complies with part 15 of the FCC rules.
Safety Information Please read and observe the following information for safe and proper use of your device and to prevent damage. Caution: Violation of the instructions may cause minor or serious damage to the product. • Do not disassemble, open, crush, bend or deform, puncture or shred the device. • Do not modify or re-manufacture the device. Do not insert foreign objects into the device or battery, or expose to fire, explosion or other hazard.
Battery Information and Care • Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption of the charger. • Please read the manual of the specified charger for information about its charging method. • Do not damage the power cord by bending, twisting, or heating. Do not use the plug if it is loose as it may cause electric shock or fire. • Do not place any heavy items on the power cord.
• Do not place or answer calls while charging the device as it may short-circuit the device and/or cause electric shock or fire. • Talking on your device for a long period of time may reduce call quality due to heat generated during use. WARNING! Notice for Battery Replacement • Do not remove the back cover. • Your device has an internal battery. For your safety, do not remove the battery incorporated in the product.
• Using the device in proximity to receiving equipment (i.e., TV or radio) may cause interference to the device. • Do not immerse your device in water, liquid, or expose to high humidity. Immediately, take it to an LG Authorized Service Center. • Do not paint your device. • The data saved in your device might be deleted due to careless use, repair of the device, or upgrade of the software. Please backup your important phone numbers.
2. What is the FDA’s role concerning the safety of wireless devices? Under the law, the FDA does not review the safety of radiation-emitting consumer products such as wireless devices before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless devices are shown to emit Radio Frequency (RF) energy at a level that is hazardous to the user.
3. What kinds of devices are the subject of this update? The term “wireless device”refers here to handheld wireless devices with built-in antennas, often called “cell,” “mobile,” or “PCS” devices. These types of wireless devices can expose the user to measurable Radio Frequency (RF) energy because of the short distance between the device and the user’s head. These RF exposures are limited by FCC safety guidelines that were developed with the advice of the FDA and other federal health and safety agencies.
5. What research is needed to decide whether RF exposure from wireless devices poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless devices would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years. However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists.
7. How can I find out how much Radio Frequency energy exposure I can get by using my wireless device? All devices sold in the United States must comply with Federal Communications Commission (FCC) guidelines that limit Radio Frequency (RF) energy exposures. The FCC established these guidelines in consultation with the FDA and the other federal health and safety agencies. The FCC limit for RF exposure from wireless devices is set at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg).
9. What steps can I take to reduce my exposure to Radio Frequency energy from my wireless device? If there is a risk from these products — and at this point we do not know that there is — it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to Radio Frequency (RF) energy.
11. What about wireless device interference with medical equipment? Radio Frequency (RF) energy from wireless devices can interact with some electronic devices. For this reason, the FDA helped develop a detailed test method to measure Electro Magnetic Interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical Instrumentation (AAMI).
Driving Check the laws and regulations on the use of wireless devices in the areas where you drive and always obey them. Also, if using your device while driving, please observe the following: • Give full attention to driving -- driving safely is your first responsibility; • Use hands-free operation, if available; • Pull off the road and park before making or answering a call if driving conditions or the law require it.
6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light, or otherwise stationary. But if you need to dial while driving, follow this simple tip -- dial only a few numbers, check the road and your mirrors, then continue. 7. Do not engage in stressful or emotional conversations that may be distracting.
07 LIMITED WARRANTY - USA
Limited Warranty – USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG (as defined hereinafter in the Definitions) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state. HOW SERVICE IS HANDLED: The original sales receipt specifying the Product and date of purchase is required to obtain warranty service.
(7) Products with original serial numbers that have been removed, altered, or cannot be readily determined. (8) D amage or defects of the Product or missing items to any Product sold “As Is”, “With all Faults” or similar disclaimer. (9) D amage or defect of the Product caused by the use of accessories, parts, consumable cleaning products, or service not provided or approved by LG. (10) All plastic surfaces and all other externally exposed parts that are scratched or damaged.
PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics MobileComm U.S.A., Inc.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules.