ENGLISH USER GUIDE Copyright ©2019 LG Electronics Inc. All rights reserved. MFL71404001 (1.2) www.lg.
About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices. • Descriptions are based on the device default settings. • Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice.
Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.
Table of contents 01 39 Installing the SIM card and memory card 41 Removing the memory card Custom-designed Features 41 Battery 43 Touch screen 46 Home screen 56 Screen lock 61 Memory card encryption 62 Taking screenshots 62 Entering text 68 Content sharing 70 Do not disturb 6 Video recording features 10 Gallery features 17 Sound quality and effects features 18 Google Assistant 20 Audio recording features 21 Fingerprint recognition 24 Face recognition 28 Multi-tasking
108 QuickMemo+ 110 Clock 146 Regulatory information (FCC ID number, etc.
01 Custom-designed Features
Video recording features Google Lens You can get more information or take desired actions on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in the Camera app. For example, when you use Google Lens on a: • Business card: You can save the phone number or address to a contact. • Book: You can get reviews and other details about it. • Landmark or building: You can get more details about it.
Portrait You can take a sharp portrait by applying the camera lens blur effect on the front camera. 1 Tap 2 Tap , switch to the front camera, then tap Portrait. to take a photo. • To adjust blur strength, drag the slide bar up, down, left or right (depending on the orientation of the phone). • This feature is not available if the surroundings are too dark. • After applying this feature, touch and hold the desired position on the preview screen to automatically apply the exposure value and focus.
AI CAM You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality. , then tap AI CAM. 1 Tap 2 When the object is recognized, the best effect for the scene is applied. • To apply other effects, tap the scene icon. • A total of 8 categories, such as portrait, pets, food, sunrise, sunset, scenery, city view, flowers, can be recognized automatically.
Flash Jump-Cut Photos taken at a regular interval are saved as GIF files. 1 Tap 2 Tap , then tap MODE Flash Jump-Cut . to take a photo. • Photos are taken every 3 seconds and saved as a GIF file. • Tap on the screen to select the number of photos you want to take. • While taking photos, tap to create GIF files with previously taken photos. • The flash automatically turns on to act as a timer. • The current shot and the total number of shots are displayed at the bottom of the screen.
Gallery features Related content You can edit and customize related content in Gallery. 1 While viewing a picture preview, tap . 2 When the icon related with the date or location where you took the photo appears, touch the screen. • You can view the photos related with the date or location where you chose.
• Tap to access additional options. Making a GIF You can create a GIF file from the Gallery. 1 While viewing an album, tap Create GIF. 2 Select the desired photos and videos to create a GIF file and then tap NEXT. • You can add more images and adjust the GIF speed, screen ratio, and file order. 3 Tap SAVE. • A maximum of 100 images can be used to create a GIF file.
Making a collage You can make a collage from the associated content. 1 While viewing an album, tap Make collage. 2 Select the desired images to add to the a collage and then tap NEXT. • Select the desired layout from the bottom of the screen. 3 Tap MAKE. • A maximum of 9 images can be used to create a collage. Making a video from the related content You can gather related content to make a video clip by tapping on the video displaying the date or location.
• : Add background music or adjust the playback time. - To select a file for the background music, tap . - To download a file for the background music, tap . - To adjust the volume of background music and original video, tap : Select a font face. • - To download a font, tap . : Change the order of files to play as a video. • - To add files, tap . . • Download the VASSET app from the Play Store to add video themes, background music or font faces.
Creating a movie You can create a new movie by putting images and videos together. 1 Tap Photos tab, then tap Create movie. You can also tap Play tab, then tap Create movie. 2 Select images or videos for your movie and tap NEXT. 3 Edit the selected images and videos and then tap SAVE.
Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail. Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added. • Touch and hold a file, and then tap another file for multiple selection. Rearranging files To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.
Making a GIF You can easily make a GIF file using recorded videos or photos. Making a GIF by using recorded videos 1 At the desired starting point while watching a video, tap 2 Select the length of the GIF you want to create. . • GIF is generated for the time selected from the current time. • For videos less than 5 seconds, GIF images are automatically generated for the remaining time. Making a GIF by using photos 1 While viewing an album, tap Create GIF.
Sound quality and effects features DTS:X 3D Surround You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device. Settings Sound Sound quality and effects DTS:X 3D Tap to activate this feature. Surround, then tap Adjusting the sound direction You can adjust the sound direction as desired. 1 Tap Settings Sound Sound quality and effects DTS:X 3D Surround, then tap .
Google Assistant Google Assistant overview Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go. To get started, just press the Google Assistant key on the side of the device or touch and hold . • To use this feature, first connect to the network and sign in to your Google Account. Launching Google Assistant 1 Touch and hold from the Home screen to launch Google Assistant. 2 Tap GET STARTED. 3 Follow the on-screen instructions and say “Ok Google”.
5 Tap Save. Launching Google Assistant with your voice 1 Say “Ok Google” when the screen is turned off or locked. 2 Say a command or question when appears on the screen. Launching Google Assistant from the Home screen 1 Touch and hold on the Home screen. 2 Say a command or question when appears on the screen. • Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place.
Audio recording features The HD Audio Recorder feature allows you to configure the audio settings manually so that you can record audio based on your environment. Recording modes You can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment. Essentials HD Audio Recorder . Tap Normal You can record audio without extra settings. Concert You can record audio in a concert or other music event.
Fingerprint recognition Fingerprint recognition overview You must register your fingerprint on your device first before using the fingerprint recognition function. You can use the fingerprint recognition function in the following cases: • To unlock the screen. • To view locked contents in Gallery or QuickMemo+. • Confirm a purchase by signing in to an app or identifying yourself with your fingerprint. • Your fingerprint can be used by the device for user identification.
• Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition. • The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints. Registering fingerprints You can register and save your fingerprint on the device to use fingerprint identification.
3 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers. 4 When the fingerprint registration is done, tap OK. • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.
Face recognition Face recognition overview You can unlock the screen by using face recognition. • This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password. • When a similar face or a photo of your face is used, the screen may be unlocked. • The recognized facial data is securely stored in your device.
Registering facial data Before using the face recognition feature, register your facial data on your device. 1 Tap Settings General Lock screen & security Face Recognition. • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password. • When the screen lock is not set, register the data by following the on-screen instructions. See Setting a screen lock for details. 2 Tap NEXT and unlock the device according to the specified method.
Improving the face recognition You can add facial data in various conditions to improve face recognition. 1 Tap Settings General Lock screen & security Face Recognition. 2 3 4 5 Unlock the screen according to the specified method. Select Improve face recognition. Register your face by following on-screen instructions. When the face registration is done, tap OK. Deleting facial data You can delete the registered facial data and register it again if the face recognition does not work properly.
Swiping to unlock after your face is recognized After your phone recognizes your face, you must swipe the screen to unlock. 1 Tap Settings General Lock screen & security Face Recognition. 2 Unlock the screen according to the specified method. 3 Drag Swipe to unlock after face recognized to activate the feature. Enhancing the face recognition You can prevent your device from being unlocked by photos, images, or videos. 1 Tap Settings General Lock screen & security Face Recognition.
Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into multiple windows. 1 Tap from the Home touch buttons. • Recently-used apps appear. 2 Tap at the top of the desired app to use the Multi-Window feature. • The selected app appears at the top half of the screen. You can also access this feature by doing the following: 1 Touch and hold while using an app. • Recently-used apps appear on the split screen.
• To deactivate the Multi window feature, touch and hold on the Home touch button. • To adjust the size of the split screen, drag at the center of the screen. • The Multi-Window feature is not supported by some LG apps and apps downloaded from the Play Store. Overview screen The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap on the Home touch buttons.
• To enhance brightness for the Always-on display feature, tap Brighter display. • To view the help for Always-on display, tap Help. • The battery may drain faster when you use Always-on display. Turn this feature off to save battery power. • To deactivate Always-on display feature, tap Settings Display Always-on display, and then tap . Notes on Water Resistant Properties This product is water and dust resistant in compliance with the Ingress Protection rating IP68.
Do not immerse the product in any liquid chemicals (soap, etc.) other than water. Do not immerse the product in salt water, including seawater. Do not immerse the product in a hot spring. Do not swim with this product. Do not place the product directly on sand (such as at a beach) or mud. Do not immerse your product in water deeper than approximately 1.5 meters. Do not immerse your product in water for longer than 30 minutes.
• Do not open or close the SIM/Memory card tray while the product is wet or immersed in water. Exposing the open tray to water or moisture may damage the product. • The SIM/Memory card tray contains rubber [packing] to help prevent dust, water, or moisture from entering the product. Do not damage the rubber [packing] as this may allow dust, water, or moisture to enter your product and cause damage. • Failure to follow the provided instructions may invalidate your device’s limited warranty.
02 Basic Functions
Product components and accessories The following items are included with your device. • Device • USB cable • Charger • Quick Start Guide • Ejection pin • The items supplied with the device and any available accessories may vary depending on the area and service provider. • Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.
Parts overview LED lamp Proximity/Ambient light sensor Volume keys (+/-) Microphone Earpiece Front camera lens Power/Lock key Touch screen Stereo headset jack Charger/USB cable port SIM/Memory card tray Rear camera lens Flash Fingerprint sensor NFC area Speaker Basic Functions Microphone 35
Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.
• Some functions may be restricted for access, depending on the device specifications. • The rear of the device includes a built-in NFC antenna. Be cautious when handling the device to avoid damaging or covering the NFC antenna. • Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen. • Screen-protective film or accessories may interfere with the proximity sensor.
Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual. Turning the power off Press and hold the Power/Lock key, then select Power off. Restarting the device When the device is not working properly or does not respond, restart it by following the instructions below.
Installing the SIM card and memory card Insert the SIM card from your mobile service provider and the separately purchased memory card into the device. • In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly. 1 Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.
• This device supports only Nano SIM cards. Nano Micro Standard • For problem-free performance, it is recommended to use the phone with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. • Be careful not to damage the SIM card when you insert or remove it. • When you insert the SIM card or memory card, place it on the card tray correctly.
Removing the memory card Unmount the memory card before removing it for safety. Settings General Storage . 1 Tap 2 Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device. 3 Remove the memory card from the card tray. 4 Insert the card tray back into the slot. • Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device.
• Do not use the external terminal, charging cable or gender for the device in presence of moisture. This may cause fire, electric shock, injury, or device malfunction. If there is moisture, stop using the device immediately and remove the moisture completely. • Make sure to use the USB cable provided with your device. • Make sure to use an LG-approved charger and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.
Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Cancel background operations to increase battery life. To minimize battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using them. • Set the screen timeout to as short a time as possible. • Minimize the screen brightness. • Set a screen lock when the device is not in use.
Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.
Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart. • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor.
• A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books. • Do not press the screen with excessive force. • Gently tap with your fingertip on the option you want.
Home screen layout You can view all apps and organize widgets and folders on the Home screen. Status bar Weather widget Google Search widget Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider. • Status bar: View status icons, the time and the battery level. • Weather widget: View the information of weather and time for a specific area.
• Home touch buttons : Return to the previous screen. Close the keypad or pop-up windows. : Tap to go to the Home screen. To launch Google Assistant, touch and hold. : Tap to view a list of recently used apps or run an app from the list. To delete all the recently used apps, tap CLEAR ALL. To use two apps at the same time with the Multi window feature, touch and hold the button while using an app.
Changing the color of the Home touch buttons bar You can change the background color of the Home touch buttons. Settings Display Home touch buttons. 1 Tap 2 Under Color, tap the desired color. Lock/hide icon The icon to lock or hide the Home touch buttons appears at the bottom left of the screen. If you want to lock the Home touch buttons while shown, tap on the left of the Home touch buttons. To hide the Home touch buttons again, double-tap .
Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’s status by viewing notification icons displayed on the status bar.
Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards. • To rearrange, add, or remove icons, tap EDIT. • If you touch and hold the icon, the settings screen for the corresponding function appears. • Tap to boost the screen brightness to the maximum of 1,000 nits. EDIT • You can use the notifications panel even on the lock screen.
Switching the screen orientation You can set the screen orientation to automatically switch according to the device’s physical orientation. On the notification panel, tap Rotation from the quick access icon list. Settings Display and activate Auto-rotate You can also tap screen. Editing the Home screen On the Home screen, touch and hold on an empty space, then select the desired action from below. • To rearrange the Home screen canvases, touch and hold on a canvas, then drag it to a desired location.
• To configure the Home screen settings, touch and hold on a blank area of the Home screen, then select Home screen settings. See Home screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash. See App trash for details. • To change the default screen, touch and hold on a blank area of the Home screen, move to desired screen, tap , then tap the screen once more.
Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap . Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired location.
Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. • To edit the folder name and color, tap the folder name. • To add apps, touch and hold an app, then drag it over the folder and release it. • To remove an app from the folder, touch and hold the app and drag it to outside the folder.
Icon shape: Choose a desired shape for icons. Sort apps by: Set how apps are sorted on the Home screen. Grid: Change the app arrangement mode for the Home screen. Hide apps: Select apps you want to hide from the Home screen. Loop Home screen: Enable to allow continuous Home screen scrolling (loop back to the first screen after the last screen). • Search: Search by swiping down on the Home screen.
Setting a screen lock There are several options available for configuring the screen lock settings. 1 Tap Settings General Lock screen & security Select screen lock and then select the method you prefer. 2 Customize the following settings: • • • • • • • • None: Deactivate the screen lock function. Swipe: Swipe on the screen to unlock the screen. Knock Code: Tap the screen in a pattern to unlock the screen. Pattern: Draw a pattern to unlock the screen. PIN: Enter a numeric password to unlock the screen.
Precautions for the secure start-up feature • If you forget your decryption password, you cannot restore encrypted data and personal information. • Be sure to keep your screen lock passwords separately. • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
Secure lock settings You can set secure lock settings. 1 Tap Settings General Lock screen & security Secure lock settings. 2 Select a function you want to set. • Lock timer: Allows you to set the amount of time before the screen automatically locks after the backlight turns off (time-out due to inactivity). • Power key instantly locks: Enable this option to instantly lock the screen when the Power/Lock button is pressed. This setting overrides the Security Lock timer setting.
Turning the screen on Double-tap the middle of the screen. • Tapping the top or bottom of the screen may decrease the recognition rate. Turning the screen off Double-tap on an empty space on the screen. You can also double-tap an empty space on the status bar. Knock Code You can unlock the screen by creating your own Knock Code. When the screen is locked, you can directly access the Home screen by tapping the screen in a specified sequence. • You can use your Knock Code together with the KnockOn feature.
Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. 1 Tap Settings General Lock screen & security Encryption & credentials Encrypt SD card. 2 Read the on-screen overview of memory card encryption and then tap CONTINUE to continue. 3 Select an option and tap ENCRYPT NOW. • New data encryption: Encrypt only data that is saved on the memory card after encryption.
Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap . • When the screen is turned off or locked, you can access Capture+ by pressing the Volume Up key twice.
Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. • This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type. The longer you use your device, the more precise the suggestions are. Enter text, then tap a suggested word. • The selected word is automatically entered.
Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. 1 Tap Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also tap on the keyboard and tap Keyboard height and layout QWERTY keyboard layout. 2 Tap a key on the bottom row, then drag it to a desired position. • This option is available on the QWERTY, QWERTZ and AZERTY keyboards.
Selecting a landscape keyboard mode You can select a landscape keyboard mode from several choices. 1 Tap Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout Keyboard type in landscape. You can also tap on the keyboard and tap Keyboard height and layout Keyboard type in landscape. 2 Select a keyboard mode. Splitting the keyboard You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode.
One-handed operation mode You can move the keyboard to one side of the screen so that you can use the keyboard with one hand. Settings General Language & input On-screen 1 Tap keyboard LG Keyboard Keyboard height and layout Onehanded operation. You can also tap on the keyboard and tap Keyboard height and layout One-handed operation. 2 Press the arrow displayed next to the keyboard to move the keyboard in the desired direction.
• If there is no item that has been copied or cut, the PASTE option will not appear. Entering text by using voice On the keyboard, tap . • To maximize the voice command recognition, speak clearly. • To enter text with your voice, make sure that your device is connected to a network. • To select the language for voice recognition, tap Languages on the voice recognition screen. • This function may be not supported, or the supported languages may differ depending on the service area.
Content sharing Playing content from another device You can play photos, videos or songs saved on your device from a TV. 1 Connect the TV and your device to the same Wi-Fi network. 2 While viewing the items from the Gallery or Music app, tap or Play on other device. Or Settings Network Screen sharing and then tap tap activate it. to 3 Select the TV you want to connect to. • For use with Chromecast, Google Play services should be up to date.
Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files From the Gallery, File Manager or Music app, tap select a device on the file sharing list. Share or , then Receiving files Drag the status bar downward and then tap File sharing. If your device does not support the file sharing feature, tap Network File sharing SmartShare Beam .
Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound Do not disturb. Tap • Mode: Select the desired mode. - Priority only: Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms still sound. - Total silence: Disable both the sound and vibration. • Select priorities: Receive alarms and the notifications for the selected apps. - App notifications: Select apps to receive the notifications.
03 Useful Apps
Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. • Some apps may charge fees. • If you use mobile data, you may be charged for data usage, depending on your pricing plan. • SmartWorld may not be supported depending on the area or service provider.
Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App trash You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation. 1 Tap Management App trash. Alternatively, you can also touch and hold an empty area of the Home screen, then tap App trash. 2 Choose the desired option. • Restore: Restore the selected app.
App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Message, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps.
Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial. 1 Tap 2 Make a call by using a method of your choice: • Enter a phone number and tap . • Touch and hold a speed dial number. • Search for a contact by tapping the initial letter of a contact name in the contact list, and then tap .
Rejecting a call To reject an incoming call, drag across the incoming call screen. • To send a rejection message, drag the rejection message option across the screen. Settings Network Call • To add or edit a rejection message, tap Call blocking & Decline with message Decline with message. • When a call is coming in, press the Volume Up, Volume Down or Power/ Lock key to mute ringtone or vibration, or to hold the call.
• Mute: Block your voice so that the other party cannot hear your voice. • Bluetooth: Switch the call to a Bluetooth device that is paired and connected. : End a call. • • : Access additional call options. • Available setting items may vary depending on the area or service provider. Making a three-way calling You can make a call to another contact during a call. 1 During a call, tap Add call. 2 Enter a phone number and tap .
Configuring call options You can configure various call options. 1 Tap 2 Tap Dial or Call logs. Call settings and then configure the options to suit your preferences. Messages Sending a text message Quickly compose and send text messages (SMS) on your phone. • See your service plan for applicable charges for text messaging. . 1 Tap Tap . 2 3 Tap the To field and enter a contact’s names, phone numbers, or email addresses that you’d like to message.
Compose multimedia messages . 1 Tap . 2 Tap 3 Tap the To field and enter a contact’s names, phone numbers, or email addresses that you’d like to message. You can also pick from your top contacts or your whole contact list. 4 5 6 7 Tap the desired number or contact. Tap the text field and enter your message. Tap . Select a multimedia attachment type: : Opens the Gallery application. Tap a picture or a video to attach • to your message. : Take a picture or record a video to insert in your message.
Saving and resuming a draft message While composing a text or multimedia message, tap save your message as a draft. To resume composing the message: to automatically 1 On the screen with all message threads, tap the message. The Draft label is shown if a saved draft is available. 2 When you finish editing the message, tap .
Managing message conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messenger screen. This allows you to see exchanged messages (similar to a chat program) with a contact on the same screen. Read a text message • Do one of the following: - On the Messages screen, tap the message thread to open and read it.
Reply to a message . 1 Tap 2 On the Messages screen, tap a message thread to open it. 3 While viewing a message, tap the text field and type your reply message. 4 Once completed, tap . To return to the Messages screen from a text message thread, tap . • To view the details of a particular message, in the message thread, touch and hold the message to open the options menu, and then tap . • If a message contains a link to a web page, tap the link to open it in the web browser.
Delete a single message 1 While viewing a conversation, touch and hold the message that you want to delete. 2 Tap and then tap DELETE to confirm. View contact information from a message When you have received a message from someone in your stored contacts, you can tap the contact’s photo or icon in the message thread to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call, send an email message to the contact, and more.
Changing the camera mode You can select a camera mode that suits your environment to take a photo or record a video easily and conveniently. MODE, then select the desired mode. Tap • Press and hold the Mode icon and drag it to the desired location to change the mode order. Auto mode You can take photos or record videos by selecting a variety of camera modes and options. , then tap MODE Auto ( A ). 1 Tap 2 To take a photo, tap . To record a video, tap . Turn the flash on or off.
Taking a photo 1 Select a camera mode and tap the subject to focus the camera on. 2 Tap to take a photo. • You can also press the Volume Down or Volume Up key to take a photo. • When the screen is turned off or locked, start the camera by pressing the Power Key or Volume Down key twice. Tap Settings General Shortcut keys and enable Open Camera under POWER and/or VOLUME to use this feature. Recording a video 1 Select a camera mode and tap the subject to focus the camera on. 2 Tap .
Customizing the camera options You can customize a variety of camera options to suit your preferences. Tap on the screen. • Available options vary depending on the selected camera (front or rear camera) and the selected camera mode. • • • • : Take a photo in FullVision (18.9:9 aspect ratio). : Select values for aspect ratio and size for taking photos. : Select values for resolution and size for recording videos.
Additional options on the front camera Selfie shot Take a selfie by selecting its option between Gesture shot and Auto shot. Save as flipped Save as flipped images after taking selfies. Gesture view Allows you to view the photo immediately after taking a photo. • When using the front camera, you can adjust the filter, sticker, and skin tone. Various camera modes Food You can take a photo or record a video with adjusting the color slide bar and white balance.
Time-lapse You can take a sequence of frames at set intervals to record changes that take place slowly over time, such as cloud movements, celestial motions, traffic, and more. 1 Tap 2 Tap 3 Tap , then tap MODE . and record a video. to end the video recording. • While recording a Time-lapse, voices are not recorded.
Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view. 1 Tap 2 Tap , then tap MODE . and then slowly move the camera in one direction. • Move the device by following the direction of the arrow in the guideline. 3 Tap to stop capturing the panoramic. Slo-mo You can create an entertaining video by changing the moving speeds of subjects in your video.
Flash Jump-Cut You can create a GIF by taking photos at an regular interval. See Flash Jump-Cut for details. Portrait You can take sharp portrait by applying camera lens blur effect. See Portrait for details. AI CAM You can effectively take photos or record videos since the camera recognizes the object when taking a photo or recording a video. See AI CAM for details. Burst shot You can take continuous shots of photos to create moving pictures. In the Auto mode, touch and hold .
Manual camera mode You can create professional level photos by using a variety of advanced features. Adjust the white balance, focus, brightness, ISO, shutter speed and other options. , then tap MODE Manual ( ). 1 Tap Customize the following camera settings. 2 Adjust white balance. Adjust focus. Reset the settings. Adjust shutter speed. Adjust brightness. 3 Tap Adjust ISO speed. to take the photo. Customizing the camera options You can customize a variety of camera options to suit your preferences.
Tag locations Save the image with GPS location data. Guide Display guide grids so that you can take photos based on the horizontal and vertical reference lines. Add signature Display a personalized signature on the photos. Storage Select if you want to store the pictures and videos in the Internal storage or SD card. (Available when a memory card is inserted.) Help Provide Help for each camera menu.
Focus peaking You can adjust the focus on the subject with the focus peaking feature. Access Focus peaking by tapping the Manual Focus (MF) button. When Focus peaking is enabled, the subject you focus on appears green. Move the toggle wheel up and down to focus on the desired area, then take the photo. • This feature is only available in Manual camera mode. • Disable this feature by tapping the Focus peaking button once more.
Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or swipe the screen in any direction to switch between the front and rear cameras. • Use the front camera to take selfies. See Selfie shot for details. Zoom in or out You can use zoom in or out on the camera screen while taking a photo or recording a video. • On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/- slide bar.
Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera. • In three seconds, a photo is taken. • To use this feature, switch to the front camera mode, then tap Selfie shot Gesture shot. • Make sure that your palm and fist are within the reference line so that the camera can detect them.
Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white colored guide frame appears when the front camera detects your face. If the subject within the guide frame stops moving, the guide frame color turns yellow, then the camera takes a photo. • Tap Selfie shot Auto shot to enable the Auto shot feature.
Gesture view After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face. • Tap Gesture view to enable the Gesture view feature. • Only one preview is available each time a photo is taken. • If you rotate the device while in preview screen, the screen switches to camera mode. Save as flipped Before taking a photo with the front camera, tap The image is flipped horizontally. Save as flipped.
quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video. 1 Tap 2 Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos. quick share icon • The app displayed by the quick share icon may vary, depending on the type and frequency of access to the apps installed on the device.
Gallery Gallery overview You can view and manage photos and videos saved on your device. 1 Tap . • Saved photos and videos are displayed by folder. 2 Tap a folder and select a file. • View the selected file in full-screen mode. • While viewing a photo, swipe left or right to view the previous or next photo. • While viewing a video, swipe left or right to rewind or fast-forward the video.
Viewing photos Open QLens Back to the previous screen. Write a memo on a photo. View related content. Edit images. Add to or remove from your favorites. Start the camera. Access additional options. Delete images. Share images. • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again. Writing a memo on the photo 1 While viewing a photo, tap . 2 Write a memo on the photo and tap SAVE. • The memo is applied to the photo.
Editing photos 1 While viewing a photo, tap . 2 Use a variety of effects and tools to edit the photo. 3 Tap SAVE to save changes. • The changes are overwritten to the original file. Save copy. • To save the edited photo as another file, tap Playing a video Open with QSlide. Pause or play the video. Tap to go to previous video. Touch and hold to rewind. Choose screen ratio. Making a GIF file. Access additional options. Tap to go to next video. Touch and hold to fast-forward. Lock or unlock the screen.
Editing videos 1 While viewing a video, tap . 2 Use a variety of effects and edit tools to edit the video. Adjust the resolution. Revert the edit. Automatically create a 15 sec, 30 sec or 60 sec video clip. Create a movie using various effects. Launch the KineMaster video editor. Select a section to change the play speed. Adjust the video duration. 3 Tap SAVE to save changes. Creating a movie You can create a new movie by putting images and videos together. See Creating a movie for details.
Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap Delete. • Tap in an album or in a tab, select files you want to delete, then tap DELETE. • Deleted files are automatically moved to Trash and they can be restored to Gallery within 7 days. Trash, then tap to permanently • In any tab of the Gallery app, tap delete the files. In this case, the files cannot be restored.
Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device. For details on how to use an app, see the Help in the app. • Some apps may not work depending on the area or service provider. Photos View or share photos or albums saved on your device. Drive Upload, save, open, share and organize files from your device.
Slides Create presentation material or edit presentation material created online or from another device. Share and edit presentation material together with others. YouTube Search and play videos. Upload videos on YouTube to share them with people around the world. Maps Find your location or the location of a place on the map. View geographical information. Google Use the Google to search for web pages, images, news and more by entering or speaking keywords.
Contacts Contacts overview You can save and manage contacts. Essentials Contacts. Tap Adding contacts Adding new contacts 1 On the contact list screen, tap . 2 Enter contact details and tap SAVE. Importing contacts You can import contacts from another storage device. 1 On the contact list screen, tap Manage contacts Import. 2 Select the source and target locations of the contact you want to import, and then tap OK. 3 Select the contacts and tap IMPORT.
Searching for contacts You can search for contacts by using one of the following options: • Tap from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down. • From the index of the contact list screen, tap the initial letter of a contact. • The search option is available in all tabs. Contacts list Editing contacts 1 On the contact list screen, select a contact. 2 On the contact detail screen, tap and edit details.
Creating groups 1 On the contacts group list, tap . 2 Enter a new group name. 3 Tap Add members, select contacts, then tap ADD. 4 Tap SAVE to save the new group. QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note 1 Tap 2 Tap • • • • • • • • QuickMemo+. to create a note. : Save a note. : Undo the previous edit.
Writing notes on a photo 1 Tap 2 Tap Essentials QuickMemo+. to take a photo, then tap OK. • The photo is automatically attached into the notepad. 3 Tap or to write notes on the photo. • Write notes by hand on the photo. • Enter text below the photo. 4 Tap to save the note. Writing notes on a screenshot 1 While viewing the screen you want to capture, drag the status bar downwards and then tap . • The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen.
Clock Alarm You can set an alarm to trigger it at a specified time. Essentials Clock Alarm. 1 Tap Tap to add a new alarm. 2 3 Configure the alarm settings and tap SAVE. • If you select a previously set alarm, you can edit the alarm. • To delete an alarm, tap at the top of the screen. You can also touch and hold the alarm. World clock You can view the current time in cities around the world. 1 Tap 2 Tap Essentials Clock World clock. and add a city.
Stopwatch You can use the stopwatch to record a lap time. Essentials Clock Stopwatch. 1 Tap 2 Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. 3 Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume. • To clear all the records and restart the stopwatch, tap Reset. Music You can play and manage songs or music albums. Essentials Music. 1 Tap Select a category. 2 3 Select a music file. Turn on/off the flash light. Back to the previous screen. Set sound effects.
• Some file formats may not be supported, depending on the installed software. • Files that exceed the size limit may cause an error. • Music files may be protected by international copyright owners or copyright laws. You may have to obtain legal permission before copying a music file. To download or copy a music file, first check the copyright law for the relevant country. • This model supports Hi-Fi audio playback. Hi-Fi audio files display the Hi-Fi icon.
File Manager You can view and manage files saved on your device or cloud. 1 Tap 2 Tap Management File Manager. and select the desired storage location. Smart cleaning You can delete temporary files or apps that are no longer used. Management Smart cleaning. 1 Tap On the Smart cleaning screen, you can access Optimize phone, 2 Battery usage, Battery saver, and Test hardware.
LG Mobile Switch You can transfer data from your old LG device to a new LG device. 1 Tap Management LG Mobile Switch. You can also tap Settings General Backup LG Mobile Switch. 2 Follow the on-screen instructions to select a desired method for transfer. • Data in a Google account will not be backed up. When you synchronize your Google account, Google apps, Google contacts, Google calendar, Google memo app data and apps downloaded from the Play Store are stored on the Drive app automatically.
04 Settings
Settings You can customize the device settings in accordance with your preferences. Settings. Tap • Tap and enter a keyword in the search box to access a setting item. • Tap to change the view mode. This user guide assumes that you are using the Tab view. Network Airplane mode You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available. 1 On the settings screen, tap Network Airplane mode.
• networks. If you do not want to automatically connect to a certain Wi-Fi network, tap the network and then tap FORGET. Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. 1 On the settings screen, tap Network Wi-Fi Advanced Wi-Fi Wi-Fi Direct. • Nearby devices that support Wi-Fi Direct automatically appear. 2 Select a device.
Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device 1 On the settings screen, tap Network 2 Tap to activate it. Bluetooth. • Available devices appear automatically. • To refresh the device list, tap . • Only devices set as visible are displayed on the list. 3 Select a device from the list.
Mobile data You can turn mobile data on and off. You can also manage mobile data usage. Turning on mobile data 1 On the settings screen, tap Network 2 Tap to activate it. Mobile data. Customizing mobile data settings 1 On the settings screen, tap Network Mobile data. 2 Customize the following settings: • On: Enable to use data connections on mobile networks. • Limit mobile data usage: Set a limit for mobile data usage to block mobile data if the limit is reached. • : Customize mobile data settings.
Call You can customize call settings, such as voice call and international call options. • Some features may not be supported depending on the area or service provider. 1 On the settings screen, tap Network Call. 2 Customize the settings. Tethering USB tethering You can connect the device to another device via USB and share mobile data. 1 Connect your device and other devices via USB cable. 2 On the settings screen, tap Network Tethering USB tethering and then tap to activate it.
Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’s mobile data. 1 On the settings screen, tap Network Tethering Wi-Fi hotspot and then tap to activate it. 2 Tap Set up Wi-Fi hotspot and enter the Wi-Fi name (SSID) and password. 3 Turn on Wi-Fi on the other device, and select the name of the device network on the Wi-Fi list. 4 Enter the network password.
Timeout When the Wi-Fi hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection. Bluetooth tethering A Bluetooth-connected device can connect to the Internet by using your device’s mobile data. 1 On the settings screen, tap Network Tethering Bluetooth tethering and then tap 2 to activate it. Turn on Bluetooth on both devices and pair them.
Screen sharing You can play the screen and sound of the device on a different device, such as a TV, that supports the Miracast function. 1 On the settings screen, tap Network Screen sharing. 2 Tap to activate it. 3 Select a device from the list of nearby devices. • If the desired device does not appear, tap SEARCH to refresh the list. • After connecting to the device, the device displays the screen of your device.
Android Beam You can share files by touching the back of the device to other device. You can also share files including music, videos or contacts and open a web page or launch an app from the other device. 1 On the settings screen, tap Network Android Beam. 2 Touch the back of the device with another device. • NFC antenna may be located differently depending on the device type. Sharing panel You can share contents from Gallery, Music and File Manager with nearby devices.
Media server You can share media content on your device with nearby devices that support DLNA. 1 On the settings screen, tap Network Media server. 2 Customise the following settings: • Content sharing: Share content on your device with nearby devices. • G7 fit: Set your device’s name. • Content to share: Select the type of media content to share with other devices. • Allowed devices: View a list of devices permitted to access content on your device.
2 Tap to activate it. 3 Select a printer from the printer list screen. Add printer. • To add a printer, tap Search. • To search for a printer name, tap Settings from the printer list screen. • Tap 4 Select a file and tap Print. • The document prints. • If you do not have a Google Account, tap ADD ACCOUNT to create an account. Wi-Fi Calling Wi-Fi Calling allows you to make and receive voice and video calls over a Wi-Fi network when cellular is not available.
• Network operators: Search for network operators and connect automatically to a network. (This function may vary depending on the service provider) VPN You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks. Adding VPN 1 On the settings screen, tap Network 2 Tap Basic VPN or LG VPN, then tap VPN. . • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears.
Sound You can customise sound, vibrate and notification settings. On the settings screen, tap Sound and customise the following settings: • Sound profile: Change the sound mode to Sound, Vibrate only, or Silent. • Volume: Adjust the sound volume for various items. • Ringtone: Select a ringtone for incoming calls. Add or delete ringtones. • Ringtone ID: Create a ringtone for an incoming call from a particular contact. • Ring with vibration: Set the device to vibrate and play a ringtone simultaneously.
• • • • • • • - Digital filter: Use the function to adjust the back and forth echo to play the music as desired. - Balance: Use the function to adjust the left and right volume of the earphone. Vibration strength: Adjust the vibration intensity. Vibration type: You can select the type of vibration when receiving calls. Vibrate on tap: Enable this option to feel a vibration when you tap the Home touch buttons or app icons. Dialing keypad sound: Select the keypad sound effect.
• Display size: Set the items on the screen to a size easy for you to see. Some items may change position. • Screen resolution: Adjust the screen resolution. • Screen color: Adjust the colour, colour temperature, or RGB values for the desired screen. • Comfort view: Set the device to reduce amount of blue light on screen to reduce eye strain. • Brightness: Use the slide bar to change the device’s screen brightness.
General Lock screen & security You can customise lock screen and security settings. On the settings screen, tap General Lock screen & security and customize the following settings: • Google Play Protect: Scans your device daily for potentially harmful apps. • Find My Device: Remotely track the device location. You can also protect your data securely if you lost your device. • Security update: Check for software update and configure automatic installation settings.
• • • • • • - Credential protection: View the type of the storage where the security certificate will be saved. - Trusted credentials: View your system’s root CA certificates and user-installed CA certificates. - User credentials: View and change secure certificate information stored on your device. - Install from storage: Install a secure certificate from a storage. - Clear credentials: Delete user-installed secure certificates and related credentials.
Battery You can view the current battery information or turn on power-saving mode. 1 On the settings screen, tap General Battery. 2 Customise the following settings: • Battery usage: View the battery usage details. To view more details, select a specific item. • Battery percentage on status bar: Display the remaining battery level as a percentage on the status bar.
Accounts You can add users to share your device and register a cloud account. 1 On the settings screen, tap General Accounts. 2 Customise the settings. Accessibility You can manage accessibility plug-ins installed on your device. 1 On the settings screen, tap General Accessibility. 2 Customise the following settings: • Vision TalkBack: Set the device to notify screen status or actions via voice. • Vision Voice notifications: Set the device to read the caller information via voice.
• Hearing Captions: Turn on the subtitle service when playing videos for the hearing impaired. • Hearing Blink LED: Set to turn on LED light for incoming calls and notifications. • Hearing Flash alerts: Set the device to notify you with a blinking light for incoming calls, messages and alarms. • Hearing RTT Call: Turn on RTT(Real Time Text) feature and select the desired option. (This function may vary depending on the service provider).
• Motor & cognition Touch control areas: Limit the touch area so that only a particular portion of the screen can be controlled by touch input. • Accessibility features shortcut: Quickly access a frequently used function by tapping three times. • Auto-rotate screen: Automatically change the screen orientation according to the physical position of the device. • Select to Speak: Allows you to tap items to hear spoken feedback. • Switch Access: Create key combinations to control your device.
• When you change the resolutions on some games, the screen display feature may not work properly. • Break time: Reduce the screen brightness and performance whenever you leave the game running for more than 5 minutes. Shortcut keys You can customise the shortcut keys settings. 1 On the settings screen, tap General Shortcut keys. 2 Customise the following settings. • Open Camera: Press Power key twice to open Camera.
Language & input You can customise language and keyboard settings for your device. 1 On the settings screen, tap General Language & input. 2 Customise the following settings: • Language: Select a language to apply for the device. • Current keyboard: View the keyboard currently in use. Select a keyboard to use when entering text. • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice.
Memory You can view the average amount of memory usage over a certain period of time and the memory occupied by an app. 1 On the settings screen, tap General Memory. 2 Tap to set a time slot to retrieve data. Backup You can back up data saved on your device to another device or account. 1 On the settings screen, tap General Backup. 2 Customise the following settings: • LG Mobile Switch: Allows you to transfer data from an old LG device to your new LG device. See LG Mobile Switch for details.
• You can set the device to restart itself once a week. The device automatically restarts in an hour from the preset time. • Once the device restarts, notifications and badges are erased. Save important data before the preset time. • The Auto-restart feature is not activated in the following situations: When the screen is turned on, when the device is in use, when the battery level is 30% or less, when the USIM card is locked, or when the device lock is activated while turning on the device.
05 Appendix
LG Language Settings Select a language to use on your device. Settings General Language & input Language ADD • Tap LANGUAGE, and select a language. - Touch and hold and drag it to the top of the language list to set it as a default language. LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.
Installing LG Bridge on a computer 1 2 3 4 Go to www.lg.com/us from your computer. In the search bar, enter the name of your device. Click Support Manuals and Downloads. Click the Software & Firmware tab, then click LG BRIDGE - COPY FILES, AND BACKUP YOUR DEVICE and download the setup file. Phone software update LG Mobile phone software update from the Internet For more information about using this function, please visit http://www.lg.com/common/index.jsp, select your country and language.
LG Mobile Phone software update via Over-the-Air (OTA) This feature allows you to conveniently update your phone’s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device. To perform the phone software update, tap Settings General Update center Software Update Check now for update.
Anti-Theft Guide You can set up your device to prevent other people from using it if it’s been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device. All you need to make sure your device is protected is: • Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can’t be erased using the Settings menu unless your screen is unlocked.
Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
Trademarks • For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved. • Copyright ©2019 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. • G7 fit is a trademark of LG Electronics, Inc.
More information Tempered glass parts Tempered glass parts of this device are not permanent and they may wear out over time. • If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Center. • You can purchase protective cases to protect your device from damage on the market.
Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table.
FAQ This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is in use.
Device overheats while charging. • The device and the charger may become hot while charging. During wireless charging or fast charging, the device may become even hotter. If the battery temperature rises above a certain level, the device may stop charging. - Disconnect the charger from the device and close any running apps. Let the device cool down before charging the device or running an app again.
• The screen brightness and the operating speed may be limited to cool down the device. Any running apps or features may slow down or stop. The device may stop charging. SIM card error Make sure the SIM card is correctly inserted. No network connection or dropped network Signal is weak. Move to a window or an open area. You are outside the carrier network area. Move and check the network. Calls are not available New network not authorized. Make sure you have not set call barring for the incoming number.
Error messages appear when launching the camera Charge the battery. Free some memory by transferring files to a computer or deleting files from your device. Restart the device. If you are still having trouble with the camera app after trying these tips, contact a LG Electronics Service Center. The photo quality is poor The quality of your photos may vary, depending on the surroundings and the photography techniques you use. If you take photos and videos, standard angle quality is better than wideangle.
Hangs or freezes Restart the device • If your device freezes or hangs, you may need to close apps or turn the device off and then on again. Perform a boot-up • Press and hold the Power/Lock key and the Volume Down key until the device restarts. Reset the device • If the methods above do not solve your problem, perform a factory data reset. • On the settings screen, tap General Restart & reset Factory data reset. - Reset all settings for the device and delete data.
A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device. Make sure you have the proper driver installed and updated on your computer. Downloaded application causes a lot of errors Application has problems. Remove and reinstall the application.
06 For Your Safety
Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment. Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’s body and the back of the device. Any belt-clips, holsters, and similar accessories containing metallic components may not be used. Avoid the use of accessories that cannot maintain 0.39 inches (1.
What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC. One of these limits is expressed as a Specific Absorption Rate, or “SAR.
Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children.” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.” For example, the Stewart Report from the United Kingdom [“UK”] made such a recommendation in December 2000.
http://www.ncrponline.org Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ (websites current as of November 2018) Consumer Information on SAR (Specific Absorption Rate) This model device meets the government’s requirements for exposure to radio waves. Your wireless device is a radio transmitter and receiver.
guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID ZNFQ850QM. Additionally, the highest SAR values can also be found on the LG website. https:// www.lg.com/global/support/sar/sar. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.ctia.org/.
T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled. T4 is the better/ higher of the two ratings. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. The hearing aid and wireless device rating values are then added together.
Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephones-and-mobile-devices Caution! Avoid Potential Hearing Loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noiseinduced hearing loss.
Exposure to Radio Frequency Signal Your wireless handheld portable device is a low power radio transmitter and receiver. When ON, it receives and sends out Radio Frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices. Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies: ANSI C95.
• Should turn the device OFF immediately if there is any reason to suspect that interference is taking place. Hearing Aids Some digital wireless devices may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider (or call the customer service line to discuss alternatives). Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.
Potentially Explosive Atmosphere Turn your device OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always marked clearly.
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
Charger and Adapter Safety • The charger and adapter are intended for indoor use only. • Insert the battery charger vertically into the wall power socket. • Only use the LG-approved battery charger. Otherwise, you may cause serious damage to your device. • Use the correct adapter for your device when using the battery charger abroad. Battery Information and Care • Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption of the charger.
• If the skin or clothes are smeared with liquid from the battery, wash with fresh water. It may cause skin inflammation. • Please take your device to an authorized service center immediately if this occurs. • Do not handle the device with wet hands while it is being charged. It may cause an electric shock or seriously damage your device. • Do not charge while the device or charging cable is wet or contains moisture. This can cause fire, electric shock, injury or damage to the device.
General Notice • Do not place items containing magnetic components such as a credit card, phone card, bank book, or subway ticket near your device. The magnetism of the device may damage the data stored in the magnetic strip. • Talking on your device for a long period of time may reduce call quality due to heat generated during use. • When the device is not used for a long period time, store it in a safe place with the power cord unplugged. • Using the device in proximity to receiving equipment (i.e.
FDA Consumer Update The U.S. Food and Drug Administration’s Center for Devices and Radiological Health Consumer Update on Mobile Phones: 1. Do wireless devices pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless devices. There is no proof, however, that wireless devices are absolutely safe. Wireless devices emit low levels of Radio Frequency (RF) energy in the microwave range while being used.
• Cooperate in providing users of wireless devices with the best possible information on possible effects of wireless device use on human health. The FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level.
4. What are the results of the research done already? The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of Radio Frequency (RF) energy exposures characteristic of wireless devices have yielded conflicting results that often cannot be repeated in other laboratories.
6. What is the FDA doing to find out more about the possible health effects of wireless device RF? The FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to Radio Frequency (RF) energy.
8. What has the FDA done to measure the Radio Frequency energy coming from wireless devices? The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the Radio Frequency (RF) energy exposure from wireless devices and other wireless handsets with the participation and leadership of FDA scientists and engineers.
10. What about children using wireless devices? The scientific evidence does not show a danger to users of wireless devices, including children and teenagers. If you want to take steps to lower exposure to Radio Frequency (RF) energy, the measures described above would apply to children and teenagers using wireless devices. Reducing the time of wireless device use and increasing the distance between the user and the RF source will reduce RF exposure.
12. Where can I find additional information? For additional information, please refer to the following resources: FDA web page on wireless devices http://www.fda.gov/Radiation-EmittingProducts/ RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/ CellPhones/default.htm Federal Communications Commission (FCC) RF Safety Program http://www.fcc.gov/oet/rfsafety International Commission on Non-lonizing Radiation Protection http://www.icnirp.
2. When available, use a hands-free device. A number of hands-free wireless device accessories are readily available today. Whether you choose an installed mounted device for your wireless device or a speaker phone accessory, take advantage of these devices if available to you. 3. Make sure you place your wireless device within easy reach and where you can reach it without removing your eyes from the road.
want others to do for you. 10. Call roadside assistance or a special wireless non-emergency assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call for emergency services. But you can still use your wireless device to lend a hand.
07 LIMITED WARRANTY - USA
Limited Warranty – USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG (as defined hereinafter in the Definitions) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state. HOW SERVICE IS HANDLED: The original sales receipt specifying the Product and date of purchase is required to obtain warranty service.
(7) Products with original serial numbers that have been removed, altered, or cannot be readily determined. (8) Damage or defects of the Product or missing items to any Product sold “As Is”, “With all Faults” or similar disclaimer. (9) Damage or defect of the Product caused by the use of accessories, parts, consumable cleaning products, or service not provided or approved by LG. (10) All plastic surfaces and all other externally exposed parts that are scratched or damaged.
PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics MobileComm U.S.A., Inc.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules.