Owner's Manual

4 3
SMART FUNCTIONS
ENGLISH
Sm a r t D i a g n o s i s ™ F e a t u r e
This feature is only available on models with the
or
icon.
Use this feature to help you diagnose and solve
problems with your appliance.
NO T E
•
For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-
Fi unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
•
The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
U s i n g LG T h i n Q t o D i a g n o s e Is s u e s
If you experience a problem with your Wi-Fi equipped
appliance, it can transmit troubleshooting data to a
smartphone using the LG T h i n Q application.
•
Launch the LG T h i n Q application and select the
Sm a r t D i a g n o s i s feature in the menu. Follow the
instructions provided in the LG T h i n Q application.
U s i n g A u d i b l e D i a g n o s i s t o D i a g n o s e
Is s u e s
Follow the instructions below to use the audible
diagnosis method.
•
Launch the LG T h i n Q application and select the
Sm a r t D i a g n o s i s feature in the menu. Follow the
instructions for audible diagnosis provided in the
LG T h i n Q application.
1
Open the LG ThinQ application on the smart
phone.
2
In the application, select the appliance from your
list of connected appliances and then press the
dots at the upper right of the screen.
3
Select Sm a r t D i a g n o s i s , then press the St a r t
Sm a r t D i a g n o s i s button.
NO T E
•
If the diagnosis fails several times, use the
following instructions.
4
Select the A u d i b l e D i a g n o s i s .
5
Follow the instructions on the smart phone.
6
Keep the phone in place until the tone
transmission has finished. View the diagnosis on
the phone.
NO T E
•
For best results, do not move the phone while
the tones are being transmitted.