Owner's Manual English, Spanish 02/01/2021 1836K

28 SMART FUNCTIONS
SMART FUNCTIONS
Installing the LG ThinQ
Application
LG ThinQ Application
Smart Diagnosis
LG ThinQ Application Features
Using Audible Diagnosis to
Diagnose Issues
This feature is only available on models with the
or logo.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
This feature is only available on models with the
or logo.
Use this feature to help you diagnose and solve
problems with your appliance.
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions for audible diagnosis
provided in the LG ThinQ application.
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors
such as, but not limited to, Wi-Fi unavailability,
Wi-Fi disconnection,
local app store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a dierent form
depending on where you are located.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone.
• Follow instructions to download and install the
application.
• Run the LG ThinQ application and follow the
instructions in the application to register the
appliance.
• For best results, do not move the phone while
the tones are being transmitted.
• After the door opened, Smart diagnosis should
be operated in 1 minute.
NOTE
NOTE
1
2
3
4
Communicate with the appliance from a
smartphone using the convenient smart features.
Smart Diagnosis
• If you experience a problem while using the
appliance, this smart diagnosis feature will
help you diagnose the problem.
Open the right door.
Press and hold the Freezer button for 3
seconds or longer.
• The control panel will be turned o, and
then ‘3’ will be displayed on the Freezer
temperature display part.
Then position the phone’s mic at the Smart
Diagnosis logo located on the right hinge of
the refrigerator door.
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE