Owner's Manual English, Spanish 02/01/2021 1836K

37TROUBLESHOOTING
ENGLISH
Parts & Features
Problem Possible Cause & Solution
Doors will not close
correctly or pop
open.
Doors are dicult to
open.
Refrigerator wobbles
or seems unstable
Lights do not work.
The interior of the
refrigerator is
covered with dust or
soot.
Food packages are blocking the door open.
• Rearrange food containers to clear the door and door shelves.
The gaskets are dirty or sticky.
• Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Leveling legs are not adjusted properly.
• Refer to the Leveling and Door Alignment section.
LED interior lighting failure.
• The refrigerator compartment lamp is LED interior lighting, and service should be
performed by a qualied technician.
The refrigerator is located near a re source, such as a replace, chimney, or candle.
• Make sure that the refrigerator is not located near a re source, such as a replace,
chimney or candle.
Floor is not level.
• It may be necessary to add shims under the leveling legs or rollers to complete installation.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.
• Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct
positions. See the Operation section for more information.
The doors were removed during product installation and not properly replaced.
• Remove and replace the doors according to the Removing and Replacing Refrigerator
Handles and Doors section.
Refrigerator is not leveled properly.
• See Door Alignment in the Refrigeration Installation section to level refrigerator.
Door was recently closed.
• When you open the door, warmer air enters the refrigerator. As the warm air cools, it can
create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to
equalize, then see if it opens more easily.