ENGLISH FRANÇAIS ESPAÑOL OWNER’S MANUAL SIDE BY SIDE REFRIGERATOR Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. LSSB2692** / LSSB2696** www.lg.com MFL67262508_Rev.01 Copyright © 2019 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS PRODUCT OVERVIEW OPERATION STORING FOOD SMART FUNCTIONS CARE AND MAINTENANCE 2 IMPORTANT SAFETY INSTRUCTIONS 3 When Connecting the Power 4 When Using the Refrigerator 6 Product Overview 11 Product Specification 11 Starting 12 Adjusting the Temperatures and Functions Control Panel 12 13 Shelf 19 Freezer Door Bin 19 Dairy Corner 20 Adjustable Door Bin 20 Refrigerator Gallon Bin 21 Refrigerator/Freezer Drawers 21 Upper/Lower Drawer Covers 22 Replacing the Wa
Safety Instructions IMPORTANT SAFETY INSTRUCTIONS This guide contains many important safety messages. Always read and obey all safety messages. his is the safety alert symbol. It alerts you to safety messages that inform you T of hazards that can kill or hurt you or others or cause damage to the product. All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER, WARNING, or CAUTION.
Safety Instructions TIP-OVER HAZARD Use two or more people to move and install the refrigerator. To prevent the refrigerator from tipping over, install anti-tip brackets (provided). Failure to follow the refrigerator installation instructions can result in serious injury or death. WARNING To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following. Read all instructions before using this appliance. 1.
Safety Instructions Unplug the power cord or turn off the power when cleaning or moving the refrigerator. • Failure to do so may cause electric shock or injury. • Press the POWER button for 3 seconds to turn off the power at display panel. Do not pull out the cord or touch the power plug with wet hands. Doing so may cause electric shock or injury. Remove water or dust from the power plug and insert it securely into the wall socket. Dust, water, or a loose connection may cause a fire or electric shock.
Safety Instructions 2. When Using the Refrigerator Do not install the refrigerator in a damp location or where it will be exposed to running water. Deterioration of the insulation on electrical parts may result, causing risk of electric shock. Do not allow children to hang on the refrigerator doors, shelves or drawers. Doing so may cause serious injury. Do not allow children to climb into the product. A child's life could be endangered if the child climbs into the refrigerator.
Safety Instructions Do not use combustible sprays (including cooking sprays, oils and other aerosol products) on or near the refrigerator. Doing so may cause a fire. Do not install the refrigerator near a gas stove, water heater or other source of ignition that may possibly leak gas. Turn off the refrigerator if you will not be using it for an extended period of time, or in the event of a severe electrical storm. Press the POWER button for 3 seconds to turn off the power at the control panel.
Safety Instructions Do not put hands, feet, or metal objects into the air vents or cover, or below or behind the refrigerator. Doing so may result in electric shock or injury. Do not step on the pipe under the freezer door. Doing so may cause electric shock or injury. Connect to potable water supply only. Non-potable water can cause health risks. If connected to a circuit protected by fuses, use time delay fuse.
Safety Instructions CAUTION Do not insert hands into the ice bucket or the ice dispenser. Doing so may cause injury. Do not touch food or containers in the freezer with wet hands. Doing so may cause frostbite. Do not put ice in a thin crystal cup or ceramic ware. The glass may shatter and present a hazard. If power goes out, remove ice from ice bin. Ice will melt and water will leak onto floor. Dump ice if power is out for a long period. Do not remove the cover of the automatic ice dispenser.
Safety Instructions Do not put live animals into the refrigerator. SAVE THESE INSTRUCTIONS 10 ENGLISH Close the door carefully when children are near. Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small.
Product Overview Product Overview Freezer Compartment Refrigerator Compartment LED Display Control Panel Top Cover Filter Automatic Icemaker Dairy Corner Shelf Shelf Adjustable door bin LED Lamp LED Lamp Shelf Shelf Adjustable door bin Drawer (3) Drawer(3) Gallon bin Door Bin Lower Cover Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max.
Operation Starting Adjusting the Temperatures and Functions LED Display Control Panel Dispenser Control Panel Dispenser Lamp (hidden) Water/Ice Output Dispenser Push Switch 12 ENGLISH When the refrigerator is first installed, allow it to stabilize at normal operating temperatures for 2-3 hours prior to filling it with fresh or frozen foods. If operation is interrupted, wait 5 minutes before restarting.
Operation Control Panel LED Display Control Panel 1 2 3 4 5 6 7 The Power button turns off all electrical power to the unit. Press and hold the Power button for 3 seconds to turn off the power. When the power is off, the indicator light is off. There is no need to turn off power at the circuit 8 receptacle. 9 Use this 10 function11 breaker or wall for service or extended vacations. 1 Power Press the Ice Plus button once to activate the Ice Plus function.
Operation NOTE • Contact your local service center if the alarm continues to sound after the doors are closed. Press and hold the Water Filter button for approximately 3 seconds to reset the filter indicator after the water filter has been replaced. 6 Water Filter NOTE • Replace the water filter approximately every 6 months, when the water filter indicator light reaches 0 or if the ice or water starts to taste bad. Use during the Smart Diagnosis™ feature.
1 2 3 4 5 6 7 Operation Dispenser Control Panel 8 9 10 11 12 Use the Wi-Fi button with the LG Smart Refrigerator smart phone app to connect the refrigerator to a home Wi-Fi network. Refer to the Smart Features section of the manual for information on the initial setup of the application. The Wi-Fi icon displays the status of the refrigerator’s network connection. When the refrigerator is connected to the network, the Wi-Fi icon is illuminated.
Operation NOTE CAUTION • Hold the container as close to the ice or water chute as possible to avoid spilling and splashing. • Do not dispense ice into fine china or crystal glasses. China or crystal can be broken. Cleaning The water collector has no self-drainage function, so it should be cleaned regularly. Remove the cover by pulling the front of the water collector cover and dry it with a cloth.
Operation How to remove and reinstall the ice storage bin Remove • Grip the handle as shown in the figure 1. BIN • Lift the lower part slightly • Take the Ice Storage bin out slowly Cover • Lift up the cover ❈ Watch the hooks inside of cover. figure 1 Reinstall (Bin&Cover) • Assembly is the reverse order of disassemby. • You will hear the bin snap into place when it is in the correct position. WARNING • Do not dismantle the ice storage bin unless it is necessary.
Operation CAUTION Children should be supervised when using the dispenser. Be careful that frost does not block the ice passage. The ice passage may become blocked with frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice can also help prevent frost buildup. Never store beverage cans or other items in the ice bin for the purpose of rapid cooling.
Operation Shelf The shelves in the refrigerator are adjustable to meet individual storage needs. Disassembling 1. Lift the front of the shelf slightly. 2. While supporting the shelf, tilt it and pull it out. Reassembling Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. Then, lower the front of the shelf so that the hooks drop into the slots. CAUTION Make sure that shelves are level from one side to the other.
Operation Dairy Corner ENGLISH Use to store dairy goods like butter and cheese. Disassembling To remove the dairy corner, simply lift it up and pull straight out. ► Close the dairy corner completely after use. The refrigerator door may not close properly if the dairy corner is left open. Adjustable Door Bins Use to store small, packaged refrigerated food or beverages such as milk, canned drinks, etc. The adjustable door bins are removable for easy cleaning and adjustment.
Operation Refrigerator Gallon Bin For storing larger containers, such as gallons of milk. Disassembling Hold the bin with both hands, lift up and pull out. Reassembling Hold the bin with both hands and click it into place, one side at a time. Refrigerator/Freezer Drawers For convenient storage of items like fruits, vegetables and packaged frozen food. Disassembling 1. Hold the front handle of the drawer and pull it out until it stops. 2.
Operation Upper/Lower Drawer Covers 1. Lift the front of the cover slightly, then lift the back of the cover from below. 2. Pull the cover forward firmly. 3. Tilt the cover up 45° and remove it. The cover is reassembled in the reverse order. 1 CAUTION 2 Never wash the inside accessories of the appliance in the dishwasher. They must be cleaned by hand. Replacing the Water Filter Replace the water filter: - Approximately every six months. - When the water filter indicator turns on.
Operation 2. Replace with a new water filter. - Take the new water filter out of its packing and remove the protective cover from the o-rings. With water filter tabs in the horizontal position, push the new water filter into the manifold hole until it stops. - Rotate the water filter up into position and close the cover. The cover clicks when closed correctly. 3. After the water filter is replaced, dispense 2.
Storing Food Food Storage Guide Freezer Compartment Shelf Store various frozen foods such as meat, fish, ice cream, frozen snacks, etc. Freezer Compartment Door Bin • Store small packed frozen food. • The temperature in the door bins is likely to increase as the door opens; therefore, do not store long-term foods such as ice cream in the door bins. Freezer Compartment Drawer • Store meat, fish, chicken, etc. after wrapping them with thin foil. • Store dry.
Storing Food Food storage guide ••Store fresh food in the refrigerator compartment. How food is frozen and thawed is an important factor in maintaining its freshness and flavor. ••Do not store food that spoils quickly, such as bananas and melons, at low temperatures. ••Allow hot food to cool prior to storing it in the refrigerator. Placing hot food in the refrigerator could spoil other food and lead to a higher energy consumption. ••Tightly wrap food or store it in a container with a lid.
Smart Functions LG ThinQ Application LG ThinQ Application Features Energy Monitoring† This feature keeps track of the refrigerator's power consumption and the number of door openings. Remote Control Control the Refrigerator Temperature, Fresh Air Filter and Ice Plus from the smart phone app. Push Messages If the door remains open for more than ten minutes, you will receive a push message. When Ice Plus is finished, you will receive a push message.
Smart Functions • The surrounding wireless environment can make the wireless network service run slowly. • If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. • The network connection may not work properly depending on the Internet service provider. • The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
Smart Functions FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
Smart Functions Smart Diagnosis™ Feature This feature is only available on models with the or logo. Use this feature to help you diagnose and solve problems with your appliance. NOTE • For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
Care and Maintenance General information If you choose to leave the refrigerator on while you are away, follow these steps to prepare the refrigerator before you leave. 1. Use up any perishables and freeze other items. 2. Turn off the icemaker and empty the ice bin. If you choose to turn the refrigerator off before you leave, follow these steps. 1. Remove all food from the refrigerator. 2. Depending on your model, set the thermostat control (refrigerator control) to OFF. 3.
Care and Maintenance Cleaning Keep the refrigerator clean to prevent undesirable odors. Wipe up spilled food immediately, since it may acidify and stain plastic surfaces if allowed to settle. WARNING Always unplug the refrigerator prior to cleaning. Wipe up excess moisture with a sponge or cloth to prevent water or liquid from getting into any electrical part and causing an electric shock.
Care and Maintenance Troubleshooting Guide Before conducting troubleshooting, make sure that the following basic requirements are met: Service Flow 0.5 gpm (1.9 lpm) Water Supply Potable Water Water Pressure Operating Ambient Temperature Limits Electrical Ratings Problem Possible Causes Refrigerator and Freezer section are not cooling. 32 20-120 psi (138 - 827 kPa) 33°F - 100°F (0.6 °C - 38 °C) 115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
Care and Maintenance Problem Possible Causes Cooling System runs too much. 33 Solutions Refrigerator is replacing an older model. Modern refrigerators require more operating time but use less energy due to more efficient technology. Refrigerator was recently plugged in or power restored. The refrigerator will take up to 24 hours to cool completely. Door opened often or a large amount of food / hot food was added.
Care and Maintenance Problem Possible Causes Refrigerator was recently installed. It may take up to 24 hours for each compartment to reach the desired temperature. Air vents are blocked. Rearrange items to allow air to flow throughout the compartment. Refer to the Airflow diagram in the Using Your Refrigerator section. Doors are opened often or for long periods of time. When the doors are opened often or for long periods of time, warm, humid air enters the compartment.
Care and Maintenance Problem Possible Causes Interior moisture buildup. 35 Solutions Doors are opened often or for long periods of time. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors not closed correctly. See the Doors will not close correctly section in the Troubleshooting section.
Care and Maintenance COOLING/ICE & WATER Possible Causes Food is freezing in the refrigerator compartment. Solutions Food with high water content was placed near an air vent. Rearrange items with high water content away from air vents. Refrigerator temperature control is set incorrectly. If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.
Care and Maintenance Problem Possible Causes Icemaker is not making enough ice. Solutions Demand exceeds ice storage capacity. The icemaker will produce approximately 100 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. Water filter has been exhausted.
Care and Maintenance ICE & WATER Icemaker is not making enough ice (continued). Dispensing water slowly. Possible Causes Solutions Doors are opened often or for long periods of time. If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently. Doors are not closed completely.
Care and Maintenance Problem Possible Causes Not dispensing ice. Solutions Unable to hear the sound of ice coming out? In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice. Doors are not closed completely. Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing.
Care and Maintenance Problem 40 Solutions Refrigerator was recently installed or icemaker recently connected. It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Icemaker not turned on. Locate the icemaker on/off switch and confirm that it is in the ON (I) position. The ice detecting sensor is obstructed. Foreign substances or frost on the icedetecting sensor can interrupt ice production.
Care and Maintenance Problem Possible Causes Not dispensing water. 41 Solutions New installation or water line recently connected. Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked.
Care and Maintenance Problem Possible Causes Water supply contains minerals such as sulfur. A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies. Dispensing warm water. Icemaker was recently installed. Discard the first few batches of ice to avoid discolored or bad tasting ice. Ice has been stored for too long.
Care and Maintenance Problem Possible Causes Water has bad taste or odor. Solutions Water supply contains minerals such as sulfur. A water filter may need to be installed to eliminate taste and odor problems. Water filter has been exhausted. It is recommended that you replace the water filter: • Approximately every 6 months. • When the water filter indicator turns on. • When the water dispenser output decreases. • When the ice cubes are smaller than normal. Icemaker is making too much ice.
Care and Maintenance NOISE Possible Causes Clicking The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. Normal Operation Rattling Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. Normal Operation Refrigerator is not resting solidly on the floor.
Care and Maintenance Problem Possible Causes Solutions Vibrating If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound. To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet. Door is closing too hard due to damaged hinges. Solution: Please contact the service center. Compressor is vibrating. The compressor is vibrating because the door is being closed too hard.
Care and Maintenance PARTS & FEATURES Possible Causes Doors will not close correctly or pop open. Solutions Food packages are blocking the door open. Rearrange food containers to clear the door and door shelves. Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Using Your Refrigerator section for more information.
Care and Maintenance Before Calling for Service The following occurrences are normal. Occurrence Noise Door open Icing/ Condensation Temperature 47 Solution Ticking or clicking sound This is the sound of various parts expanding/contracting or various control devices operating depending on the temperature change within the refrigerator. Whirring or motor sound This is the sound of compressor or fan operating when the operation of the refrigerator is starting or ending.
Performance Data Sheet Model: ADQ36006101-S Use Replacement Cartridge: ADQ36006101 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53. System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the reduction of substances listed below.
LIMITED WARRANTY - FOR USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
••Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LG. • • Damage or failure caused by unauthorized modification or alteration, or if used for other than the intended purpose. ••Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not authorized by LG.
day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action.
LIMITED WARRANTY - FOR CANADA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
THIS LIMITED WARRANTY DOES NOT COVER: ••Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; ••Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service; ••Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supp
PROCEDURE FOR RESOLVING DISPUTES: EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
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