Owner’s Manual

39TROUBLESHOOTING
ENGLISH
Before Calling for Service
The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the washer does not function properly or does not function at all, check the following before you call for
service.
Noises You Might Hear
Noise Possible Cause Solutions
Spraying or Hissing
Water spraying or circulating during the
cycle.
• Normal Operation
Humming or
Gurgling
Drain pump is pumping water from the
washer at times during a cycle.
• Normal Operation
Water sloshing
A liquid in the balance ring around
the wash basket helps the basket spin
smoothly.
• Normal Operation
Water being added
after the washer has
already begun to
operate
The washer adapts to the load size and
type to add more water to the cycle as
needed.
• Normal Operation
The wash load may be unbalanced.
If the washer senses that the load is
unbalanced, it will stop and rell to
redistribute the load.
The washer may be diluting laundry
additives to add to the wash load.
Rattling and clanking
noise
Foreign objects, such as keys, coins, or
safety pins may be in tub or pump.
• Stop washer, check tub for foreign objects.
If noise continues after washer is restarted,
call for service.
Thumping sound
Heavy wash loads may produce a
thumping sound.
• This is normal. If sound continues, washer
is probably out of balance. Stop and
redistribute wash load.
Wash load may be out of balance.
• Pause the cycle and redistribute the load
after the drawer unlocks.
Vibrating noise
Packaging materials were not removed.
• See the Stacking the Mini Washer in the
Installation section.
Wash load may be unevenly distributed
in the tub.
• Pause the cycle and redistribute the load.
Not all leveling feet are resting rmly
and evenly on the oor.
• See Leveling the Appliance in the
Installation section.
Floor not rigid enough.
• Make sure that the oor is solid and does not
ex. See Flooring in the Installation section.
Squeaking noise
Packaging materials were not removed.
• See the Stacking the Mini Washer in the
Installation section.
Banging noise when
washer is lling
with water (Water
Hammer)
Plumbing in the home moves or exes
when the water valves in the washer
shut off.
• Water hammer is not caused by a defect in
the washer. Install water hammer arrestors
(purchased separately at hardware or home
improvement store) between the ll hose
and the washer for best results.
Household water supply pressure is
very high.
• Adjust household water supply regulator to a
lower pressure or contact a plumber.