OWNER'S MANUAL WASHING MACHINE Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. WTG9032WF MFL68267031 Rev.01_091217 www.lg.com Copyright © 2017 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or content different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS......................................................... 4 IMPORTANT SAFETY INSTRUCTIONS.....................................................4 INSTALLATION........................................................................ 10 Parts................................................................................................
SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk. WARNING This indicates that the failure to follow the instructions can cause serious injury or death.
EN Installation •Never • attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. •This • appliance should only be transported by two or more people holding the appliance securely. •Tighten • the drain hose at connecting ends to avoid separation. •If • the power cord is damaged or the hole of the outlet socket is loose, do not use the power cord and contact an authorized service centre.
EN •Improper • connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded. •Do • not modify the power cord provided with the appliance. Operation •Do • not use a sharp object like drill or pin to penetrate, modify or disassemble the unit.
EN •In • case of flood, disconnect the power plug and contact the LG Electronics customer information centre. •Do • not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance. •If • there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately.
EN •Do • not use a plug socket and wiring equipment for more than their rated capacity. •When • the air temperature is high and the water temperature is low, condensation may occur and thus wet the floor. •Wipe • off dirt or dust on the contacts of the power plug. •Under • certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.
EN Disposal •Before • discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse. •Dispose • of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation. •Remove • the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside. For Models with One Inlet Valve (some countries only) •Do • not connect to a hot water supply.
INSTALLATION Parts 1 Door 2 Tempered Glass 3 Dispenser Drawer 4 Bleach Dispenser 9 5 Drum 6 Leveling Feet 7 Drain hose 8 Water Supply Hose 9 Lint Filter ••Appearance and specifications may change without notice to improve the quality of the product.
EN Specifications Model WTG9032WF Power Supply Size Product Weight Allowable water pressure Max. Power 220 - 240 V~, 50 Hz 632 mm (W) x 670 mm (D) x 1020 mm (H) 51 kg 30 - 600 kPa 700 W Max. capacity 9 kg ••Appearance and specifications may change without notice to improve the quality of the product.
EN Installation Place Requirements Location 10 cm 2 cm 2 cm Level floor : Allowable slope under the entire appliance is 1°. Power outlet : Must be within 1.5 meters of either side of the location of the appliance. ••Do not overload the outlet with more than one appliance. Additional Clearance : For the wall, 10 cm: rear/2 cm: right & left side. ••Do not place or store laundry products on top of the appliance at any time. These products may damage the finish or controls.
EN Connecting the Supply Hose ••Before connecting the water supply hose to the water tap, check the hose type and then choose the correct instruction. ••The water supply hose supplied may vary from country to country. Make sure to connect the blue supply hose to the COLD water tap, and the orange supply hose to the HOT water tap. ••Water supply pressure must be between 30 kPa and 600 kPa (0.3 - 6.0 kgf / cm²). ••Do not overtighten the water supply hose.
EN 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Tighten the four fixing screws. 2 Remove the guide plate if the tap is too large to fit the adapter. Guide plate 4 Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right. 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection.
EN Connecting Hose to Appliance Installing the Drain Hose Attach the hot water line to the hot water inlet on the back of the washing machine. Attach the cold water line to the cold water inlet on the back of the washing machine. Before connecting the drain hose, check your drain hose model and choose the correct instruction. Pump Model (Australia and other countries) NOTE ••After completing connection, if water leaks from the hose, repeat the same steps.
EN Non-pump Model (some countries only) 1 Push the elbow hose toward the body of the washing machine. Positioning the Drain Hose ••The length of the drain hose should not exceed 3 m. ••Do not place the drain hose on a threshhold of 6 cm or more. max. 3 m max. 6 cm ••Make sure the drain hose is not kinked. 2 To change the direction of the hose, pull out the elbow hose and change the direction. Repeat Step 1. ••The outlet of the drain hose should not be submerged in water.
EN Leveling the Appliance If the floor is uneven, turn the adjustable feet as required (Do not insert pieces of wood etc. under the feet). Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level. Assembling the Anti-Rat Cover (some models only) Insert the Anti-Rat cover to the assembling hole from the front or back of the washing machine.
OPERATION Using the Appliance EN 4 Choose the desired wash programme. ••Press the Program button repeatedly until the desired programme is selected. 5 Begin programme. ••Press the START/PAUSE button to begin the programme. The washing machine will agitate briefly without water to measure the weight of the load. If the START/ PAUSE button is not pressed within 60 minutes, the washing machine will shut off and all settings will be lost. 6 End of programme.
EN Sorting Laundry 1 3 Look for the care label on your clothes. ••This will tell you about the fabric content of your garment and how it should be washed. ••Symbols on the care labels. [Wash temperature] [Normal machine wash] Caring before loading. ••Combine large and small items in a load. Load large items first. ••Large items should not be more than half the total wash load. Do not wash single items. This may cause an unbalanced load. Add one or two similar items.
EN Adding Cleaning Products Detergent Dosage ••Detergent should be used according to the instruction of the detergent manufacturer and selected according to type, colour, soiling of the fabric and washing temperature. ••If too much detergent is used, too many suds can occur and this will result in poor washing results or cause heavy load to the motor. If the water temperature is too cold, then the detergent will not dissolve and can remain inside the machine causing odors.
EN Adding Fabric Softener Adding Liquid Bleach ••Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which may stain clothes. Close the dispenser drawer slowly. If the softener consistency is thick, then it should be diluted. ••Check clothing care label for special instructions and separate the laundry to be bleached. ••Dilute liquid chlorine bleach. ••Measure the recommended amount of liquid bleach carefully following instructions on the bottle.
EN Control Panel For Non-Steam Models 1 POWER Button ••Press the POWER button to turn the washing machine on, or off if washing hasn't commenced. ••The power goes off automatically about 30 seconds after the wash is finished. 2 START/PAUSE Button ••Press the START/PAUSE button to start the wash cycle or pause the wash cycle. ••If a temporary stop of the wash cycle is needed, press the START/PAUSE button.
EN Washing Programme Quick Wash Wash cycles are designed for the best wash performance for each type of load. Select the programme that best matches the load contents for maximum wash performance and fabric care. Press the Program button to select the desired programme. When you select a wash programme, the light for the corresponding wash programme will turn on. Use this programme to wash lightly soiled clothes for a short time. This programme's recommended laundry amount is under 3 kg.
EN Eco Cotton Duvet Use this programme to consume less water and electricity to wash normal clothes. Use this programme to wash a blanket or bedsheets with hand wash sign. ••Cashmere bedsheets, acrylic blanket, mixed spinning blanket, woolen blanket, infilling (polyester 101), and bed sheet might be damaged by floating. Please purchase a separate laundry net to wash. ••Separate bed sheets from general clothes. Not doing so might cause laundry to askew and may result in abnormal washing.
EN Option Programme Rinse Water Level ••Press the Rinse button to change the number of rinses. ••Press the Water Level button to adjust or increase the water level. This may be required to avoid linting and unbalanced errors when the load is bulky but lightweight. ••It can be changed during operation. ••This machine detects the quantity of laundry automatically, then sets Water Level. It may be necessary to increase the water level manually when washing bulky light weight clothes.
EN Time Delay Soak ••You can set a time delay so that the washing machine will start automatically and finish after a specified time interval. ••Soak can be selected to wash heavily soiled clothes by soaking in water for some time to remove dirt and grime. 1 Press the POWER button. 1 Press the POWER button. 2 Select a washing programme. 2 Select a washing programme. 3 Press the Time Delay button to set the required Delay ending time. 3 Press the Trubo Clean button to set time required.
EN Manual Washing When you need a Rinse/Spin, Spin, Rinse, or Wash cycle only, these can be set manually. Rinse, Spin Rinse only Wash only or Press the POWER button. 1 2 Press the Rinse button. Rinse and Spin are automatically selected. 3 4 Spin only Press the Rinse or Spin buttons to adjust the number of rinses or the spin strength. 5 Press the Spin button. Press the Rinse button. Press the Spin button Press the Spin button to adjust spin until the spin function strength. is canceled.
EN Special Functions Child Lock Use this option to disable the controls. This feature can prevent children from changing programmes or operating the appliance. Locking the Control Panel 1 Press and hold the Rinse and Hot Wash button for 3 seconds. 2 ' ' and the remaining time are alternatively shown on the display while they are locked. ••When the Child Lock is set, all buttons are locked except the POWER button. NOTE ••Turning off the power will not reset the child lock function.
SMART FUNCTIONS Using LG SmartThinQ Application NOTE Things to check before using LG SmartThinQ ••For appliances with the or EN logo 1 Check the distance between the appliance and the wireless router (Wi-Fi network). ••If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail altogether. 2 Turn off the Mobile data or Cellular Data on your smartphone.
EN Installing LG SmartThinQ Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application. NOTE ••If you choose the simple login to access the LG SmartThinQ application, you must go through the appliance registration process each time you change your smartphone or reinstall the application.
EN Using the Washer Remotely Remote Start Use a smart phone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle. To Use Remote Start: 1 Press the POWER button. 2 Put the laundry into the drum. 3 Press and hold Remote Start button for 3 seconds to enable Remote Start function. 4 Start a cycle from the LG SmartThinQ application on your smartphone.
EN Using Smart Diagnosis™ Smart Diagnosis™ Through the Customer Information Centre Use this function if you need an accurate diagnosis by an LG Electronics customer information centre when the appliance malfunctions or fails. Use this function only to contact the service representative, not during normal operation. 1 Press the POWER button to turn on the washing machine. Do not press any other buttons.
MAINTENANCE WARNING ••Unplug the washing machine before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. ••Never use harsh chemicals, abrasive cleaners, or solvents to clean the washing machine. They may damage the finish. Cleaning Your Washing Machine Care After Wash ••If you always use COLD water, we recommend that a WARM or HOT wash be used at regular intervals e.g. every 5th wash should be at least a WARM one.
EN Cleaning the Water Inlet Filter ••Turn off the supply taps to the machine if the washing machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity. ••’ ' error message will be displayed on the control panel when water is not entering the detergent drawer. ••If water hardness level is high, or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it occasionally.
EN Type 1 Type 2 1 Push down on the release tab on the top of the filter cover and pull forward. 1 Push in on both sides of the release tabs of the filter cover and the filter cap forward. 2 Open the lid and remove the lint. 2 Open the lid, remove the lint and then wash out. 3 Wash the filter with a soft brush. 3 Close the lid and then insert the lower part of the filter into the housing guide and press the top part into position until you hear a click sound.
EN Cleaning the Drain Pump Filter (some models only) ••The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your washing machine. ••Empty all the water from the tub by running a spin only cycle for a few minutes then unplug the machine off from the power outlet socket. 1 Turn the cap on the rear of the machine counter-clockwise and pull it out.
TROUBLESHOOTING EN The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Rattling and clanking noise Reason Foreign objects, such as keys, coins, or safety pins may be in the drum. Solution ••Stop the washing machine, remove the clothes and check the drum for foreign objects.
EN Symptoms Reason Solution ••Dispenser compartment is overfilled causing bleach or softener to dispense immediately. ALWAYS measure bleach to prevent overfilling. ••Close the dispenser drawer slowly. Bleach or softener was added ••Always use the dispensers to ensure that directly to the wash load in laundry products are properly dispensed the drum. at the right time in the cycle. ••Always wash dark colours separately from light colours and whites to prevent Clothes were not properly discoloration.
EN Symptoms Reason Solution Control panel has powered off due to inactivity. Washing machine is unplugged. Water supply is turned off. Washing machine will not operate ••This is normal. Press the POWER button to turn the washing machine back on. ••Make sure the power cord is plugged securely into a working outlet. ••Turn both hot and cold taps fully on. ••Make sure the cycle was set correctly, Controls are not set properly. close the door and press the START/ PAUSE button.
EN Symptoms Reason Solution ••Make sure the inlet filters on the fill valves are not clogged. • • Check that supply hoses are not kinked Supply hoses may be kinked. or clogged. Washing machine not filling properly • • Make sure that both hot and cold water Insufficient water supply. taps are turned on all the way. Hot and cold supply hoses ••Check supply hose connections. are reversed. Kinked drain hose. ••Ensure that the drain hose is not kinked.
EN Symptoms Reason Solution The password for the Wi-Fi ••Find the Wi-Fi network connected to your that you are trying to connect smartphone and remove it, then register to is incorrect. your appliance on LG SmartThinQ. • • Turn off the Mobile data of your Mobile data for your smartphone and register the appliance smartphone is turned on. using the Wi-Fi network. Your home appliance and smartphone is not connected to the Wi-Fi network. The wireless network name (SSID) is set incorrectly.
EN Error Messages Symptoms Reason The door is not closed properly. Door lock switch error. Special Drain Feature. Water supply taps are not fully open. Water line hoses are kinked, pinched, or crushed. Water inlet filters are clogged. Water supply pressure to tap or house is too low or very high. Water supply connected with leaklimiting hoses. Solution ••Close the door completely. If the error code is not released, call for service.
EN Symptoms Reason Solution Clutch error. ••The automatic attempt to rebalance the load was not successful. The cycle has been paused to allow the load to be manually adjusted. ••Add more items to allow the washing machine to balance the loads. ••Wash articles of somewhat similar weight. ••Manually redistribute the load if articles have become tangled. ••Unplug the washing machine and wait 60 seconds. Reconnect power and try again. If the error code is not released, call for service.
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