Warranty

ManualsBrandsLifeProof ManualsBamboo FlooringWaverly 7 mm T x 5 in W x 38.58 in L Waterproof Engineered Click Bamboo Flooring (13.40 sf/case)

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Effective Date: 10-24-2019

This flooring comes with Limited Warranties. The warranties apply to the original purchaser of the flooring for residential

or commercial use and is not transferrable. For the warranties to be effective, the flooring must be installed, cared,

maintained and placed in service conditions according to manufacturer’s instructions.

Limited Manufacturing Defect Warranty

Home Legend, LLC warrants the flooring in their original manufactured condition to be free from defects in material and

workmanship including milling, assembly, dimension and grading for a period of one year from the date of purchase.

Limited Lifetime Residential Wear Warranty

Home Legend warrants that for the duration of the service life of the flooring and under normal residential conditions and

uses, the finish layer will not wear-through from foot traffic to the point of exposing the bare bamboo layer of the flooring.

Limited Lifetime Residential Waterproof Warranty

Home Legend warrants that for as long as the flooring is in service, top surface water exposure from normal residential

activities and uses, will not damage the structural integrity of the flooring.

Limited Lifetime Residential Structural Integrity Warranty

Home Legend warrants that for as long as the flooring is in service, under normal residential conditions and uses, the

cohesion between the layers of the product will remain intact and the flooring will remain stable.

Limited Light Commercial Warranties

The flooring comes with corresponding limited light commercial wear, waterproof and structural integrity warranties for

the durations as published in marketing, sales or warranty schedule documentation.

Definitions:

1. “Residential use” means that the original purchaser owns and resides in the home where the product was installed.

It excludes rental and leased properties.

2. “Light Commercial use” means conditions and foot traffic which moderately impact the flooring. Examples: Small

restaurant (excluding wet area), doctor/dental offices, nursing home common areas, lounge (excluding service area),

interior entryways, elevators, office conference rooms, hospitality rooms, vending areas, art galleries, banks,

bookstores, boutiques, office waiting area, gift shops, hotel rooms, jewelry stores, professional offices, photography

studios, styling salons, rented or leased dwelling places.

3. “Full Commercial use” means conditions and foot traffic which severely impact the flooring. Examples: Airport

terminals, bars, large restaurants, department store aisles, supermarket aisles, school classrooms and hallways.

4. “Finish wear through” is defined as “complete finished wear layer removal exposing the core layer and affecting at

least 10% of a total floor installation project” due to normal foot traffic.

5. “Waterproof” means water exposure on surface of the flooring resulting from normal residential activities will not

damage the structural integrity of the flooring.

6. “Structural integrity” is defined as “the cohesion between the composites or layers of the product” which will

remain intact when installed, cared, maintained and placed in service conditions according to manufacturer’s

instructions during service life of the product. Attached backing (I.e., EVA foam) is not part of composite unit,

therefore it is excluded.

7. “Pet Urine Resistant” means that the flooring will resist staining due to dog or cat urine which has been left

unattended for within a reasonable amount of time.

Summary of content (5 pages)

PAGE 1
Effective Date: 10-24-2019 This flooring comes with Limited Warranties. The warranties apply to the original purchaser of the flooring for residential or commercial use and is not transferrable. For the warranties to be effective, the flooring must be installed, cared, maintained and placed in service conditions according to manufacturer’s instructions.
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Bamboo Characteristics – Workmanship - Samples and Photos Bamboo is a natural product with inherent natural characteristics which include: variations in color, tone, graining, mineral streaks, small knots, character, splintering or pin worm holes. It is sensitive to light exposure. Depending on the degree of sensitivity, it will appear darker or lighter over time.
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• • • • • • Uses other than its intended purpose are not covered by the warranty. Such uses include, but not limited to, installation on the ceilings, walls, boats, airplane, motor vehicles, recreational vehicles. Installation requirements include, but not limited to, subfloor moisture content limits, flatness, soundness and stability, required product acclimation. The flooring must be used indoors in dry, climate-controlled areas.
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• • • Floor which have been installed, then removed to make corrections due to installation errors, and reinstalled Incidental and consequential damages. By this we mean any loss, expense, or damage other than to the flooring itself that may result from a defect in the flooring.
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We will replace or repair a floor one time. If the replacement or repair fails in the same manner a second time, we conclude the site conditions may not be acceptable for the installation of the flooring. Upon approval of a warranty claim, Home Legend, LLC will provide instructions on the manner in which to proceed in order to have your flooring repaired or replaced.