Warranty

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Bamboo Characteristics – Workmanship - Samples and Photos
Bamboo is a natural product with inherent natural characteristics which include: variations in color, tone, graining, mineral
streaks, small knots, character, splintering or pin worm holes. It is sensitive to light exposure. Depending on the degree
of sensitivity, it will appear darker or lighter over time.
Bamboo flooring is a product of nature and it will continue to expand and contract following the changes in heating,
cooling and humidity of the in-service environment. As a result, properly installed hardwood floors will experience
separation between the boards. These are not manufacturing defects.
Woodworking techniques applied are applied during manufacturing of the flooring to create appealing appearance which
includes hand distressing, scraping, wire brushing, chiseling, carbonizing, and color staining. These varied techniques will
create variations between the planks. These variations are not manufacturing defects.
Any sample, photos or models is for demonstrative purposes only and they do not create a warranty of any kind that the
goods you purchased shall conform thereto. Variations between samples, photos or models and the installed flooring are
not manufacturing defects
Home Legend, LLC does not warrant against appearances describes in the above sections of bamboo characteristic,
workmanship and samples.
Terms of Limited Lifetime Residential Warranties:
• Within One Year – Claims submitted for confirmed manufacturing defect within one year of purchase. Home Legend
will arrange a credit based on the applicable purchase price and reasonable labor if professionally installed.
• Year One and Year Five – Claims submitted for confirmed manufacturing defect submitted after year one and before
year five. Home Legend will arrange a credit based on the applicable purchase price and 50% of labor if professionally
installed.
• Year Five and Year Ten – Claims submitted for confirmed manufacturing defect submitted after year five and before
year ten. Home Legend will arrange a credit based on the applicable purchase price but no labor cost.
• After Ten Years - Claims submitted for confirmed manufacturing defect submitted after year ten. Home Legend will
provide products to repair the defective areas of the floor but no labor cost. If flooring model is no longer available,
other reasonable arrangement will be substituted.
Terms of Limited Light Commercial Warranties:
• Within One Year – Claims submitted for confirmed manufacturing defect within one year of purchase. Home Legend
will arrange a credit based on the applicable purchase price and reasonable labor if professionally installed.
• Year One and Year Two – Claims submitted for confirmed manufacturing defect submitted after year one and before
year two. Home Legend will arrange a credit based on the applicable purchase price and 50% of labor if professionally
installed.
• Year Two and End of Term – Claims submitted for confirmed manufacturing defect submitted after year two and
before the end of the term. Home Legend will arrange a credit based on the applicable purchase price but no labor
cost.
This warranty is subject to the following conditions:
• The flooring must be installed properly in accordance with the manufacturer’s installation instructions and for its
intended purpose as flooring.