User Manual Product name: GATEWAY-VLTE Model Name: GATEWAY-VLTE
ALDER SIMPLE 1-855-999-7872 Table of Contents INTRODUCTION (3) PANEL (5) ALARM (11) SENSORS (17) Panel Location Home Screen Home Screen Icons Panel Buttons Intrusion Detection Fire Detection Carbon Monoxide Detection Flood Detection Make an Emergency Call Add a Sensor Remove a Sensor Rename a Sensor Bypass a Sensor Turn Chime On/Off Turn Voice On/Off Test Sensor Individual Sensor Settings SYSTEM Display Sounds Exit Delay Adjust Transmission Delay Test System Panel System Info (23) USER PASS
USER MANUAL 3 WWW.ALDER.COM Introduction This Guide is designed for owners of the Alder Simple Security System. The guide will show system owners how to use the basic functions of the Alder Simple Panel after the system has been completely installed.
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USER MANUAL WWW.ALDER.COM Panel PANEL LOCATION Your control panel serves as the heart of your system. Place it in a central location within 5 feet of an electrical outlet that does not have a “test/reset” button and is not controlled by a switch. COMMON LOCATIONS ARE: · Countertop · Tabletop · Shelf · Desk · Wall (Professional installation is recommended. Call Tech Support at 1-888-999-7872) Avoid placing your panel in hidden locations where a siren would not be heard.
ALDER SIMPLE 6 1-855-999-7872 SYSTEM STATUS Displays the status of the panel. Possible statuses include the following: “Hey, I’m ready to arm.” “I’m armed in Stay mode.” “I’m armed in Away mode.” “Hang on, your sensor is open.” “Hang on, you have multiple sensors that are open.” SETTINGS Tap settings and enter your 4-digit Master Code to view and change your system settings. MESSAGES Tap the envelope to view messages. For more details see “Messages” on page 39.
USER MANUAL WWW.ALDER.COM HOME SCREEN ICONS BATTERY FULL BATTERY CHARGING MESSAGES AC POWER CONNECTED LOW BATTERY NO CELLULAR CONNECTION UNREAD MESSAGE AC POWER DISCONNECTED PANEL BUTTONS The panel has two LED lighted buttons to the right of the screen. and the Emergency Call Button The Home Button HOME BUTTON Press this button to wake the screen or to return to the Home screen.
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USER MANUAL 9 WWW.ALDER.COM Alarm INTRUSION DETECTION In order to arm your system to detect intrusions ensure the panel status field says, “Hey, I’m ready to arm.” Then arm the system in Stay or Away mode. ARM THE SYSTEM (STAY MODE) Select this mode when people will be staying inside. This mode arms your doors and windows and leaves the motion sensors (with default settings) disarmed. To arm Stay, tap “Arm Stay”. Your system will announce “Arming Stay”.
ALDER SIMPLE 10 1-855-999-7872 At the end of the countdown, the system will announce “System armed stay”, the panel status field will now display “I’m armed in stay mode.”, and the system will be armed. ARM THE SYSTEM (AWAY MODE) Select this mode when the house will be unoccupied. This mode will arm ALL anti-burglary sensors (doors, windows, motion sensors, glass break sensors) that have not been bypassed. To arm Away, tap “Arm Away”. Your system will announce “Arming Away”.
USER MANUAL 11 WWW.ALDER.COM THERE ARE TWO WAYS TO BYPASS YOUR SENSORS: Method 1 Temporary Bypass All If multiple sensors are open, the system status will read “Hang on, you have multiple sensors that are open.” Use the “check status” to display a list of all sensors and their statuses. Possible statuses include Open, Closed, Active and Tampered. In order to arm your system without bypassing any sensors, all sensors must be in “Closed” or “Active” status.
ALDER SIMPLE 12 1-855-999-7872 alarm. To disarm the system in either mode, enter a 4-digit User Passcode or press “Disarm” on your Remote. You may also disarm your panel using the smartphone app. (See page XX for details) IN THE EVENT OF A BURGLARY ALARM When the system is armed and a door, window, motion, or glass break sensor is triggered the following events will happen: 1.
USER MANUAL 13 WWW.ALDER.COM hostage code simply enter it to disarm your panel. FIRE DETECTION Your Smoke+CO or Smoke/Heat/Freeze sensors are armed at all times by default. Smoke, Heat, or Freeze detection can be disabled in the individual Smoke/Heath/Freeze sensor settings. In order to prevent false alarms, fire protection sensors also have the option of Fire Verification which requires the sensor to be violated twice in two minutes, or remain violated for 30 seconds.
ALDER SIMPLE 14 1-855-999-7872 MANUAL EMERGENCY CALLS You can notify the Central Monitoring Station of an emergency event directly from your Alder Simple Security Panel. To do so you must first press the Emergency Call Button on the right side of your panel, select the type of emergency (Medical, Police, or Fire) and verify you want to begin the call by tapping “Call”.
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USER MANUAL WWW.ALDER.COM Sensors To access all settings, tap on the Settings icon in the top right corner of the Home Screen and enter your 4-digit Master Code. Only the Master Code can access Settings.
ALDER SIMPLE 18 1-855-999-7872 the row of the sensor for which you wish to adjust the chime settings > on the “Chime” row tap “ON” or “OFF” to turn the chime on or off. If the panel’s universal volume settings are set to “0” then the chimes will default to “Off” and cannot be turned on unless the panel volume is set to at least 1.
USER MANUAL 19 WWW.ALDER.COM Enter your 4-digit Master Code > Sensors > Doors > Tap “Edit” on the row of the door sensor for which you wish to change the Entry Delay > on the Entry Delay Row use “-“ and “+” to adjust the length of the entry delay. Options are in 15 second increments between 0 and 4:15. CHANGE DOOR SENSOR BATTERIES Open the contact sensor (large piece) by finding the small side with three vertical lines.
ALDER SIMPLE 20 1-855-999-7872 status > tap “ON”. The default “Active in Stay” setting is “OFF” because in nearly all situations you will not want the motion triggering to set off your alarm while in “Stay Mode”. PET IMMUNITY Motion Sensors by default will not detect bodies under 55 pounds. To change this setting open the back of the motion sensor and remove the PET pin covering the “55 lbs.” jumper and place it on the “33 lbs.” jumper if you want your sensor to be triggered by lighter bodies.
USER MANUAL 21 WWW.ALDER.COM REMOTES Your Remote can be used to arm and disarm your panel from a distance or send an emergency signal. The Remote command buttons will function as long as the remote is within 100 feet of the panel. There are four buttons on the Remote: Away, Stay, Disarm, and SOS. AWAY BUTTON Pressing and holding the Away Button for three seconds will Arm your alarm in Away mode and start the Exit Delay countdown. Unless muted the panel will announce “Arming Away”.
ALDER SIMPLE 22 1-855-999-7872 SMOKE SENSORS FIRE ALARM VERIFICATION To turn a Smoke Sensor’s Fire Alarm Verification setting ON or OFF go to Settings > Enter your 4-digit Master Code > Sensors > Smoke > Select the Smoke sensor type > Tap “Edit” on the row of the Smoke Sensor for which you wish to change the Fire Alarm Verification > on the “Fire Alarm Verification” row tap “ON” or “OFF” > Verify that you want to change this setting.
USER MANUAL 23 WWW.ALDER.COM This detector requires 3 AAA E92 batteries. Make sure to wait 20 seconds before installing the new battery to ensure a proper powerdown. Insert the batteries in the compartment. Always match the plus (+) sign on the battery with the flat side of the compartment and the minus (-) sign on the battery with the spring side of the compartment. Reinstall by mounting the cover to the base and turning the detector clockwise.
ALDER SIMPLE 24 1-855-999-7872 CHANGE CO DETECTOR BATTERIES To change the CO Detector batteries twist the detector counterclockwise from its mounting base. Make sure to wait 20 seconds before installing the new battery to ensure a proper power- down. The CO Detector requires one CR123A battery. Insert the battery in the compartment. Always match the plus (+) sign on the battery with the flat side of the compartment and the minus (-) sign on the battery with the spring side of the compartment.
USER MANUAL 25 WWW.ALDER.COM near a water heater; or in a basement. TEST A FLOOD / FREEZE SENSOR To test a Flood / Freeze Sensor, go to Settings > Enter your 4-digit Master Code > Sensors > Flood > Tap Edit on the row of the sensor you wish to test > Tap the Test Sensor button > Follow the on-screen instructions. Press the test button on the bottom of the sensor and hold it for two seconds. A signal will be sent to the panel to tell you the sensor has tested successfully.
ALDER SIMPLE 26 1-855-999-7872 CHANGE GLASS BREAK DETECTOR BATTERIES To change the batteries simply rotate the detector in a counterclockwise motion to remove the detector from the mounting plate. The Glass Break Detector requires two CR 123A batteries. Insert the batteries in the compartment. Always match the plus (+) sign on the battery with the flat side of the compartment and the minus (-) sign on the battery with the spring side of the compartment.
USER MANUAL WWW.ALDER.COM System The system menu gives you the option to adjust the Display, Sounds, and Exit Delay Settings. You can also view System Info and Test your system. DISPLAY ADJUST SCREEN BRIGHTNESS To Adjust your screen’s brightness Tap Settings > Enter your 4-digit Master Code > System> Display > on “Screen Brightness” tap and to adjust the screen brightness.
ALDER SIMPLE 28 1-855-999-7872 use “+” and “-” to adjust the panel volume. This changes the volume of voice announcements and chimes. You can also adjust the Panel Volume by using the “+” and “-” buttons in the bottom right corner of the Home screen. TURN CHIME SOUND ON/OFF (FOR ALL SENSORS) To turn Chime Sounds On or Off for all of your sensors tap Settings > Enter your 4-digit Master Code > System > Sounds > on the “Chime Sound (all sensors)” row tap “ON” or “OFF”.
USER MANUAL 29 WWW.ALDER.COM “+” and “-” to adjust to your desired delay. The options are 0, 15, 30, or 45 seconds. The Transmission Delay does not apply to Smoke or Flood sensors which will always send a signal immediately. If you disarm your system during the Transmission Delay, the panel screen will notify you that the signal was aborted. TEST SYSTEM PANEL The panel provides a variety of different tests you can use to make sure everything is working correctly. You should test your system monthly.
ALDER SIMPLE 30 1-855-999-7872 status of “Verified”. You do not need to wait for one sensor to reach “Verified” status before triggering another. The “TEST” button will turn green if all sensors passed the test and red if there was a problem. Call Technical Support at 885 999-7872 if ALL sensors do not reach “Verified” status. Your system will automatically be placed in Test Mode for 10 minutes to allow you to complete the test.
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USER MANUAL 33 WWW.ALDER.COM User Passcodes MASTER PASSCODE AND VERBAL PASSWORD Your Master Passcode is the 4-digit user code you set up in the installation process and can be used to access system settings. Your Verbal Password is a word or phrase that you established when you purchased your system. It is used to verify your identity when an alarm is triggered or when speaking with Alder Simple about your account.
ALDER SIMPLE 34 1-855-999-7872 RESET HOSTAGE PASSCODE To reset your Hostage Passcode tap Settings > Enter your 4-digit Master Code > Tap User Passcodes > Tap Reset on the Hostage Passcode row > Enter your new 4-digit Hostage code. ADD NEW USER To add a new user tap Settings > Enter your 4-digit Master Code > Tap User Passcodes > Tap the “+ Add New User” button on the bottom of the screen > Select a User Number > Enter the new 4-digit passcode. You can add up to 20 new users.
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USER MANUAL WWW.ALDER.COM History VIEW HISTORY Tap Settings > Enter your 4-digit Master Code > Tap History. The history screen will show up to 200 of the most recent panel events with the time and date of occurrence. The 201st event will automatically erase and be replaced by the next oldest event. Events include sensor opens and closes, sensor triggers, trouble alerts, sensor tampers, panel tampers, Emergency Calls, sensor loss of supervision, alarm triggers, disarms, and arms.
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USER MANUAL 39 WWW.ALDER.COM Messages & Trouble Alerts MESSAGES You can view your messages by tapping the envelope on the Home Screen. The envelope will have a red circle with the number of unread messages and flash when there is an unread message. Messages will remain until deleted. To delete a message, tap on the “x” on the right side of the message’s row.
Legal & Warnings LIMITED WARRANTY This product is warranted against defects in material and workmanship for one (1) year. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty. Waste Electrical and Electronic Equipment (WEEE) Statement This symbol on a product or on its packaging indicates that this product is not to be thrown away with everyday waste.
WARNINGS Limitations of Alarm Products This product should be tested periodically to make sure it is working properly. The product, if used properly, may reduce the risk of burglary, robbery, and other adverse events that have the potential to result in injury or loss of life, that it will provide an adequate warning, or that it will prevent any personal injuries, property damage, or other losses.
• Changes or modifications to the device may void FCC compliance. • Infrequently used radio links should be tested regularly to protect against undetected interference or fault. • A general knowledge of radio and its vagaries should be gained prior to acting as a wholesale distributor or dealer, and these facts should be communicated to the end users.
a. Reorient or relocate the receiving antenna b. Increase the separation between the equipment and receiver c. Connect the equipment into an outlet on a circuit difference from that to which the receiver is connected d. Consult the dealer or an experienced radio/TV technician for help. . .
