Computer Accessories User Manual

292 AppLock - Single Application Configuration
MX5X Reference Guide E-EQ-MX5CERG-F-ARC
End User Mode
End-user mode locks the end-user into the configured application (or applications). The end user
can still reboot and respond to dialog boxes. The single application is automatically launched, and
runs in full screen mode when the device boots up.
The user cannot unintentionally or intentionally exit the application nor can the end user execute
any other applications. Normal application exit or switching methods and all Microsoft defined
Windows CE key combinations, such as close (X) icon, File Exit, File Close, Alt-F4, Alt-Tab, etc.
are disabled. The Windows CE desktop icons, menu bars, task bar and system trays are not visible
or accessible. Task Manager is not available.
If the end-user selects File/Exit or Close from the applications menu bar, the menu is cleared and
nothing else happens; the application remains active. Nothing happens when the end-user taps on
the Close icon on the application’s title bar and the application remains active.
Note: A few applications do not follow normal procedures when closing. AppLock cannot
prevent this type of application from closing, but is notified that the application has
closed. For these applications, AppLock immediately restarts the application which
causes the screen to flicker. If this type of application is being locked, the administrator
should close all other applications before switching to end user mode to minimize the
screen flicker.
Windows accelerator keys such as Alt-F4 are disabled.
Passwords
A password must be configured. If the password is not configured, a new device switches into
Administration mode without prompting for a password. In addition to the hotkey press, a mode
switch occurs if inaccurate information has been configured or if mandatory information is
missing in the configuration.
There are several situations that display a password prompt after a password has been configured.
If the configured hotkey is pressed, the password prompt is displayed. In this case the user has 30
seconds to enter a password. If a valid password is not entered within 30 seconds, the password
prompt is dismissed and the device returns to end-user mode.
All other situations that present the password prompt do not dismiss the prompt – this is because
the other situations result in invalid end-user operation.
These conditions include:
• If inaccurate configuration information is entered by the administrator, i.e. an application is
specified that does not exist.
• If the application name, which is mandatory for end-user mode, is missing in the configuration.
• Invalid installation of AppLock (e.g. missing DLLs).
• Corrupted registry settings.
To summarize, if an error occurs that prevents AppLock from switching to user mode, the
password will not timeout and AppLock will wait until the correct password is entered.
Password Troubleshooting
Can’t locate the password that has been set by the administrator? Enter this LXE back door key
sequence:
Ctrl+L Ctrl+X Ctrl+E