Swipe It User’s Guide Secure Credit Card Terminal for iPhone and iPod touch www.macally.
Introduction Thank you for purchasing the Macally Swipe It Reader, the most secure mobile credit card terminal with an encrypted reader head. Before you begin using the Macally Swipe It Reader, be sure to read this user’s guide in its entirety. Please note, your iPhone or iPod touch must have an Internet connection in order to process the credit card.
Macally Product Information Registration Please register this product at www.macally.com/register.html. Technical Support For hardware question about the Swipe It Reader, please E-mail us at techsupport@macally.com, In U.S.A. please call 1-909-230-6778 Mon-Fri 8:30 AM - 5:30 PM, Pacific Standard Time For support of the Swipe It App, Gateway set up, merchant account and credit card processing, please send an email to support@simplyswipeit.com or visit www.simplyswipeit.
Hardware Basics Adjustable spring arm Credit Card Terminal 30-Pin Connector
Hardware Basics For Wristlet Attachment Security Lock Slot (for Kensington secure lock attachment) Mini USB Port (to charge iPhone or iPod touch) Mini-USB to USB Cable Included
Using the Swipe It Reader 1.
Using the Swipe It Reader 2. Place your iPhone or iPod touch onto the Swipe It Reader.
Using the Swipe It Reader 3. Connect the 30-pin Cable to your iPhone or iPod touch.
Using the Swipe It Reader 4. As a mobile credit card terminal, the Swipe It Reader is completely powered by the iPhone. To charge your iPhone or iPod touch, simply connect the included Mini-USB cable to the included USB AC Charger or other USB power source such as computer, battery pack and car charger.
Merchant Account/Payment Gateway In order to process the credit card transactions from your iPhone or iPod touch, you must have a merchant account and a Simply EPay payment gateway ready. If you already have a merchant account, you can continue to use the account with the Swipe It. If you don’t have a merchant account, we recommend using one of Simply Swipe It's partners. Please visit www.simplyswipeit.com with your computer, it will guide you through step-by-step to set up a Merchant and a Gateway account.
Installing the Swipe It App 1. Make sure iPhone or iPod touch has an Internet connection. When plugged into the Swipe It Reader first time, iPhone or iPod touch will pop up a screen to indicate "Application Not Installed". Press "Yes" and follow the on-screen instruction to install the Swipe It App. Or without using the Swipe It Reader, in iPhone or iPod touch you can search "Swipe It" or "Macally Peripherals" in App Store to find the Swipe It, then download it to install the app.
Payment Gateway & General 3. In the Swipe It App, select “Settings”, under Simply EPay enter your merchant name, Source Key and the PIN you obtained earlier. In “General”, please turn on the corresponding options you choose to use; press “New Charge” at the bottom left corner to return to app home screen. Processing the Credit Card 4. Swipe the credit card as shown in the below illustration.
Processing the Credit Card 5. The credit card number and card expiration date should appear on the screen. 6. Use the on-screen number pad to enter the amount of money you wish to charge.
Processing the Credit Card 7. Select the “Details” button on the screen, and verify the cardholder’s name. You may then enter the customer’s email address under “Billing” to send them the receipt via email. You may also enter customer’s address and contact info...etc. 8. Press the “Details”button on the upper left corner to return to the “Details” screen. Press the “New Charge” button to return to the charge screen. Then, press the “Sign” button for the “Signature” screen.
Processing the Credit Card 9. Ask the cardholder to sign their signature on the screen, and press the “Enter” button to proceed. 10. When the “Charge” button appears in green, press “Charge” to start the transaction.
Processing the Credit Card 11. At the end of the transaction, the “Approved” window will pop up on the display, press “OK”.
Refunding a Transaction 12. To refund a charge, press the “Charge History” button and select the transaction you wish to refund. 13. Press the “Refund” button on the upper right corner to proceed. Follow the on-screen instruction to complete the refund process.
