Specification Sheet

www.mackie.com
PHONE: [phone] • TOLL-FREE: 800.898.3211
Bluetooth Optimization Guide
Knowledge Base
http://www.mackie.com
Troubleshootng
If you are experiencing trouble connecting your device to the Thump Boosted, Freeplay, Reach, ProDX or CRBT monitor
then try one or more of these troubleshooting steps to get the problem resolved.
• Power cycle your Thump Boosted/Freeplay/CRBT/Reach/ProDX
Monitor.
• Make sure that your Thump Boosted/Freeplay/CRBT/Reach/
ProDX and connecting device are close to each other.
• Make sure Bluetooth is turned on on your device.
• Oftentimes a soft reset can resolve connectivity issues. On a
phone, you can switch airplane mode on and off again.
• Delete the Thump Boosted/Freeplay/CRBT/Reach/ProDX from
your device and rediscover it.
• Make sure your Thump Boosted/Freeplay/CRBT/Reach/ProDX is
ready to pair by holding down the BT button until it blinks.
• Make sure the device you are trying to pair with the
Thump Boosted/Freeplay/CRBT/Reach/ProDX is designed
to connect with it. Its a pretty safe bet that Bluetooth mice,
keyboards, cameras, or other speakers are probably not going to
do you any good if you attempt to connect to them.