PCIe Expansion System User's Manual

MAGMA

1. Shut down the computer followed by the Magma expansion

chassis

2. Remove the PCIe card displaying a problem

3. Replace the “problem card” with a simple PCIe card, such as

an Ethernet card that has drivers built into the operating

system. (Using this “type of card” will avoid any future

questions about drivers possibly being installed incorrectly.)

4. Turn on the Magma expansion chassis, and then turn on the

computer.

Windows

5. Next, open the Device Manager (View by Connection

selection).

If the

is gone, the problem is with the 3

Party PCIe card

or the card drivers. You should go to the

Windows Error Codes

section of this chapter to learn how to troubleshoot using error

codes.

If the

is still visible, the problem may be with the Magma

expansion system. Please contact Magma Technical Support

for further guidance and/or a replacement product.

MAC

5. Next, open the Apple System Profiler and the 3

Party PCIe

card(s) should now be visible.

RedHat9 Linux

5. Using the lspci command, verify that the PCIe card is visible.