Measurement Guide

REPORT NO.: 85122610718
Form Owner: THD QA - Issue Date: 6/23/08 - Version #: 4
Proprietary & Confidential Page 26 of 29
The Home Depot Company Information
6. Defect Classification
Item
code
Details Defective Classification
Critical Major Minor
1
Packaging Check
A Appearance of master carton
 Damaged / deteriorative/wet 
 Open end is not sealed securely 
 Wrong flute direction of carton 
B Shipping mark
 For carton, shipping label and/or pallet/crate, shipping
label less than requirement

 Wrongly in content and format 
C Strapping method of master carton
 Wrong strapping method was used 
D Pack size
 The actual quantity does not match requirement of
package

2
Aesthetics / Appearance Check
A Instruction (sheet)/warning/warranty
 Dirt / scratch / unclear / illegible / wrong / damaged /
wrinkled/peeled/detached/smeared/displaced, will cause
unsaleable, misunderstanding of reader, information
missing etc.)

 Dirt / scratch / unclear / illegible / wrong / damaged /
wrinkled/peeled/detached/smeared/displaced, will not
affect sales, although illegible but will not cause
information incompletion etc.)

 Misleading/incorrect descriptions/claims 
 Wrong label / Instruction used 
 Missing instruction/warning/warranty/label/marking
sheet (will cause safety issue)

 Missing instruction/warning/warranty
sheet/label/marking (will not cause safety issue)

B Appearance of unit
 Non functional sharp point and sharp edge (May injure
customer)

 Live insect/infestation 
 Knives, blades, needles and similar sharp foreign object
contamination

 Excessive/unpleasant odour 
 Wrong color or style or type 
 Poor coating obviously 
 Poor coating slightly 
 Loose/poor connection between hook and frame 