Use and Care Guide

PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Grill or side cooker
will not light.
1. The ignition wire came off
the electrical igniter/valve.
2. The distance between the
ignition pin and the burner
is greater than 5/32 in.-3/16
in. (side burner).
3. The ignition wire is broken.
4. The battery has died.
5. The battery is in the wrong
polarity.
6. The electrode tip does not
produce sparks at the
burner port.
7. No gas supplied.
8. Air shutter opening is too
big.
1. Reconnect the ignition wire to the
electrical igniter/valve.
2. Loosen the ignition pin and adjust the
distance, then fasten it again.
3. Call customer service for a
replacement ignition wire.
4. Install a new AA battery.
5. Change the battery polarity.
6. Reinstall the electrode.
7. Turn on the regulator valve.
8. Loosen the air shutter and adjust the
opening to a smaller size.
Burner flame is
yellow and gas
odor can be
smelled.
1. Spiders or insects block the
air shutter.
1. Clean blockages, check for the source
of gas leaks.
Excessive flare-up. 1. Grilling fatty meats.
2. Knobs on “HIGH”.
3. Spray water on gas flames.
4. Hood closed when grilling.
1. Grill fatty meats when the grids are
cold while the knobs are on the “LOW”
setting. Move the meats to the
warming rack if flare up continues
until flame settles down.
2. Before you are ready to grilling, turn
the knobs to the “OFF”.
3. Never spray water on gas flames.
4. Hood up when grilling.
Burner blows out. 1. LP tank is empty.
2. Burner is not aligned with
the control valve.
3. Gas supply is not sufficient.
1. Refill the LP Tank.
2. Install the burner correctly.
3. Check the gas supply hose and make
sure there are no leaks and no knots.
TROUBLESHOOTING
30
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