Use and Care Guide

TROUBLESHOOTING
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Problem Possible Cause Corrective Action
Low heat, natural
gas.
Gas pressure is significantly
affected by gas line and
length of gas line from
house gas line.
Check your gas line and make
corrections by following the chart below.
From House to Grill
Distance Tubing Size
Up to 25 ft.
3/8 in. diameter
26 -50 ft.
1/2 in. diameter
51 -100 ft.
1/3 in. of run 1/2 in.
2/3 in. of run 3/4 in.
Low heat,
LP gas.
The propane regulator
assembly incorporates an
excess flow device designed
to supply the grill with
sufficient gas flow. Rapid
changes in pressure can
trigger the excess flow
device, providing a low
flame and low temperature.
Please follow these instructions:
1. Make sure all burners are “OFF”.
2. Open the tank valve and wait 5
minutes.
3. Light the burner one at a time
following the lighting instructions
listed on the door liner.
Low heat
generated with
knob in “HIGH”
position.
1. Low heat is found in
natural gas models.
2. Ports are blocked.
3. LP tank has run out.
1. This model is set for 7 in. natural
gas usage. Please check your
natural gas supply system to
have correct gas pressure.
Regulator is not needed for NG
model. Check the orifice if you
installed NG nozzles.
2. Clear ports of any obstructions.
3. Refill the LP tank.