Warranty Guide

ManualsBrandsMaster Halco ManualsFence Pickets(Common: 5/8-in x 6-in x 6-ft; Actual: 1-in x 6-in x 6-ft) 050225 Western Red Cedar Flat-Top Wood Fence Picket

STATEMENT OF ALTA FOREST PRODUCTS, LLC’S

WESTERN RED CEDAR LIMITED WARRANTY

The warranties provided by Alta Forest Products, LLC, a Delaware limited liability company (“Company”), in this Statement of Western Red

Cedar Limited Warranty (“Limited Warranty”) apply only to products that you as the end user (“End User”: “you” or “your”) purchase This Lim-

ited Warranty cannot be transferred or assigned except to a subsequent owner who purchases or is assigned the fence of which the Product

is a part from the End User and owns it during the Warranty Period described below. This Limited Warranty only applies to End Users who are

consumers and it does not apply to resellers, wholesalers, installers, distributors or other commercial users of the Product. The term “Prod-

uct” or “Fence Boards” means only Alta Western Red Cedar Fence Boards that have grades of number 2 or better. This Limited Warranty

does not apply to any other product manufactured by Company or a third party. This Limited Warranty does not apply to fence posts and/or

other Company-branded products and/or their features, conversions, upgrades, elements, or accessories and/or any combination of them.

NOTHING IN THIS LIMITED WARRANTY AFFECTS ANY STATUTORY RIGHTS OF CONSUMERS THAT CANNOT BE WAIVED OR LIMITED

BY CONTRACT.

1. What is Covered by This Limited Warranty

(a) Company warrants that the Product will not Structurally Fail due to Rot, Insect Infestation, or Fungal Decay for a period of fteen (15) years

from Date of Purchase (the “Warranty Period”). The term Date of Purchase, as used in this Limited Warranty, shall mean the date of your

invoice or sales receipt. For purposes of this Limited Warranty, the terms Structural Failure or Structurally Fail shall mean the inability of

the Product to perform as a fence board due to Rot, Insect Infestation or Fungal Decay. The terms, “Rot” or “Fungal Decay,” as used in

this Limited Warranty, shall mean attack by wood-destroying fungi that disintegrate the wood cell walls. The term Insect Infestation means

that the Product has been completely overrun by wood destroying pests or parasites in a manner that can adversely impact the structural

integrity of the Product.

(b) If a valid warranty claim is received from the End User within the Warranty Period, Company will, in Company’s sole discretion, either: (1)

provide new or refurbished Fence Boards at no charge, to replace those Fence Boards that Structurally Failed; or (2) refund the purchase

price of any Fence Boards that have Structurally Failed. Any new or refurbished Fence Boards provided by the Company under this Limited

Warranty will remain subject to this Limited Warranty for the remaining Warranty Period of the original Fence Boards.

2. What is Not Covered by This Limited Warranty.

(a) This Limited Warranty covers normal use of the Products. The Company does not warrant, is not responsible for the following which are

specically excluded from coverage by this Limited Warranty:

i. Damage that does not result in Structural Failure;

ii. Damage from abnormal or improper use or installation of the Product;

iii. Damage during shipment, other than original shipment to you if the Company’s carrier is used;

iv. Structural Failure or any damage caused by unauthorized attachments, alterations, modications or foreign objects;

v. Structural Failure or any damage caused by the use of the Products for purposes other than those for which they are customarily used;

vi. Structural Failure or any damage caused by accident, alteration, neglect, abuse, abrasion, air pollutants or rain pollutants;

vii. Structural Failure or any damage caused by improper installation, service or maintenance;

viii. Structural Failure or any damage caused by a disaster or Act of God such as ood, re, storm, wind, earthquake or lightning;

ix. Structural Failure or any damage caused by the Weathering of wood;

x. Structural Failure or any damage caused by any other abuse, misuse, mishandling, or misapplication of the Product;

xi. Structural Failure or any damage to Fence Boards that have been milled, cut, split, sawn, bored, routed, or altered in any other way after

manufacturing by Company; and

xii. Structural Failure or any damage to Fence Boards that are in contact with the ground or where there are Fence Boards that are part of

the same fence and within four (4) feet that are in contact with the ground.

(b) The term “Weathering”, as used in this Limited Warranty, shall mean effects caused by natural weather processes on the Product which

includes, but is not limited to, raised grain, splitting, checking, twisting, warping, shrinkage, swelling or any other alteration of the physical

properties of the wood.

(c) The Product must be installed with three (3) rails using galvanized or stainless fasteners and in accordance with all other instructions in

order for the Products to be covered by this Limited Warranty.

3. Obtaining Warranty Coverage.

(a) To protect your rights under this Limited Warranty, please return a completed registration form, which is available from your local dealer or

at altafp.com, to Company (“Warranty Registration Form”) with proof of purchase within thirty (30) days of purchase. Warranty coverage

is not conditional upon the return of the Warranty Registration Form, provided that you can furnish proof that the Product was supplied

by Company. Please be advised that because the Product is a natural wood product, there is no way to determine whether the Product

was manufactured by Company. There are no markings or identiable characteristics on the Product identifying it as being manufactured

by Company. The only method to prove your fence boards are an Alta Product is to provide proof of purchase showing the purchase of

a Product Manufactured by Company. Because of this, returning the Warranty Registration Form along with proof of purchase is the best

way to ensure your fence boards can be identied as a Product manufactured by Company.

Summary of content (3 pages)

PAGE 1
STATEMENT OF ALTA FOREST PRODUCTS, LLC’S WESTERN RED CEDAR LIMITED WARRANTY The warranties provided by Alta Forest Products, LLC, a Delaware limited liability company (“Company”), in this Statement of Western Red Cedar Limited Warranty (“Limited Warranty”) apply only to products that you as the end user (“End User”: “you” or “your”) purchase This Limited Warranty cannot be transferred or assigned except to a subsequent owner who purchases or is assigned the fence of which the Product is a part from the End
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(b) IMPORTANT: ALL CLAIMS UNDER THIS LIMITED WARRANTY MUST BE REPORTED TO COMPANY IN WRITING WITHIN THIRTY (30) DAYS OF THE DATE THAT THE DEFECT IS FIRST DISCOVERED OR REASONABLY COULD HAVE BEEN DISCOVERED. If you feel that you have a claim, send your written notice to Company at this address: Alta Forest Products, LLC 810 NW Alta Way Chehalis, Washington 98532 Email: Warranty@altafp.
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Warranty Registration Form Please type or print Thank you for choosing Alta Forest Products’ fence picket to secure your property! Registering Your Warranty by Registered Mail or Email To register and receive an Alta Forest Products Warranty Certificate, please complete the form below, and send it to Alta Forest Products. You must attach original receipt from contractor or vendor.