- Matrox Single Port Fast Ethernet 100BaseTX NIC PCI Network Interface Card Installation Guide

Understanding the Status Lights

Troubleshooting

A diagnostic utility is supplied with the FastNIC to assist you with

troubleshooting.

Diagnostic Utility

Please test the FastNIC before you call Technical Support. To test the FastNIC,

insert the diskette labeled “FastNIC drivers” into the floppy drive of the PC,

and enter the following command from a command prompt:

a:\ezshoot\shooter

Select the option Diagnose | Diagnosis. If the diagnostic utility indicates an

error, refer to its online help system for troubleshooting information.

Other Troubleshooting Information

This section describes typical problems you may encounter during installation

or configuration, and provides suggested solutions for those problems.

Please refer also to the online help system supplied with the diagnostic utility.

ROBLEM

No communication between the FastNIC and other devices connected to the

network.

OLUTION

#1:

Verify the physical connection of the FastNIC to the hub or switch. Ensure that

physical connectors are firmly inserted at both ends of the cable connecting

the FastNIC to the LAN.

10/100Mb

ACT

LNK

100