Installation guide

Installation Guide 41
Installing the Software for the First-Time
Installing the server and console
Use this procedure to install ePolicy Orchestrator 3.0 server and console on
computers. For a list of common installation messages and their causes and
solutions, see Troubleshooting on page 91.
The ePolicy Orchestrator 3.0 Setup program requires you to restart the computer
up to two times. All installations require that you restart the computer once. If
Setup upgrades MDAC to version 2.7, you will need to restart the computer a
second time. Setup upgrades MDAC automatically for local database servers using
an English, French, German, Japanese, or Spanish language version of the database
software.
NOTE
Although you can install the software on a computer with
Terminal Services, you cannot use Terminal Services to install
or use the software. To manage the software remotely, install
ePolicy Orchestrator remote consoles and log on to ePolicy
Orchestrator servers from these remote consoles.
Agent installation
This procedure also installs the ePolicy Orchestrator agent for Windows on the
same computer on which you are installing the software. This server computer
appears in the
Directory after the agent communicates with the ePolicy
Orchestrator server for the first time. Initial agent-to-server communication occurs
randomly within a ten-minute interval.
The agent that is installed on the ePolicy Orchestrator server during the
installation
is located in the
COMMON FRAMEWORK folder in the installation directory. The
default location is:
C:\PROGRAM FILES\NETWORK ASSOCIATES\EPO\COMMON FRAMEWORK
1 Log on to the desired computer using a user account with local administrator
permissions.
2 If you are using Microsoft SQL Server 2000 as the ePolicy Orchestrator
database, verify that the SQL Server 2000 service (
MSSQLSERVER) is running.
Depending on the operating system that you are using, this procedure varies.
For instructions, see the Microsoft product documentation.
3 If installing the software from the product CD:
a Insert the CD into the CD-ROM drive of the computer.
b In the ePolicy Orchestrator autorun window, select the desired language,
then select
Install ePolicy Orchestrator 3.0.
If downloading the software from the McAfee Security web site, see Downloading the
software on page 32 for instructions.