Installation guide

Installation Guide 95
Troubleshooting
Setup was unable to access the Domain to
validate the user information you entered.
Make sure the current logged on user has
access to the domain.
The domain that you specified could not be
accessed.
1 Verify that the Domain, User Name, and
Password you provided are typed correctly.
2 Verify that the user account you used to log on to
this computer has access to this domain.
The Agent, Console, Agent Ping, and Agent
Broadcast HTTP Ports must be different.
You must provide unique port numbers for all
communication to and from the server.
The drive must exist and be a writable
local volume.
The drive you specified does not exist or is
read-only.
Specify a valid, writable drive.
The ePolicy Orchestrator Console is
currently running. Please close it before
running Setup.
An ePolicy Orchestrator console or remote console
is open.
Close every ePolicy Orchestrator console and
remote console, then try to install the software again.
The ePolicy Orchestrator Server requires
SQL 7 service pack 3, or SQL 2000 service
pack 3. Install the appropriate service
pack, then restart ePolicy Orchestrator
Setup.
The computer on which you are attempting to install
the software is using a non-supported version of the
database software.
For a list of requirements, see Database
requirements on page 16.
The HTTP ports must be between 0 and
65535.
One of the port number boxes is invalid.
Type a port number between 0 and 65535.
The installer has detected that the drive
does not have the proper disk space to
install.
ePolicy Orchestrator has one of the
following disk space requirements:
250 MB - Server and Console
installation
650 MB - Server and Console Upgrade
installation
120 MB - Console only installation
The computer on which you are attempting to install
the software does not have enough free disk space
to complete the installation.
For instructions on freeing up disk space, see the
Windows Help File. To open this file, click the Start
button, then select Help.
The License file is corrupt. Please
contact support for assistance.
Setup is unable to read the license information
required to install the software.
Contact Network Associates Customer Service. For
more information, see Contacting McAfee Security &
Network Associates on page 11.
Table 8-1. Common installation messages and their solutions (Continued)
If this message appears... Then...