User manual

Maintenance Analysis Procedures
3-7
Maintenence Analysis Procedures
↓ Go to step 7.
6
Inspect the management interface for communication link failure.
Observe a Page cannot be found, Unable to locate the server,
HTTP 404 - file not found, or similar message.
Was a failure indication observed?
NO YES
↓ Communication with the EFCM Basic Edition interface failed.
Go to MAP 0300: Loss of Browser PC Communication. Exit
MAP.
Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.
7
Inspect product status at the management interface:
a. For the product reporting the problem:
— EFCM Basic Edition - Select Hardware from the Product
menu at any view. The Hardware View displays.
— OSI host console - Go to step 9.
b. Inspect the status symbol associated with the product. A yellow
triangle (attention indicator) indicates the product is operating in
degraded mode. A red diamond (failure indicator) indicates the
product is not operational.
c. Inspect simulated Fibre Channel ports for a yellow triangle
(attention indicator) that overlays the FRU graphic.
d. Inspect simulated FRUs for a blinking red and yellow diamond
(failed FRU indicator) that overlays the FRU graphic.
Is a failure indicated?
NO YES
↓ A FRU failure, power-on self-test (POST) failure, link incident,
interswitch link (ISL) problem, fenced E_Port, or segmented
E_Port is indicated. To obtain event codes that identify the
failure, go to step 10.