User Manual

CLEANING & MAINTENANCE
Be sure to unplug the power adapter before any maintenance!
1. Daily cleaning and maintenance time of filter reference: about once a month.
The surface of the filter should only be cleaned with a brush or a dry cotton cloth.
Do not wash the filter with water or detergent. The filter can easily break or be
deformed. Do not apply hard pressure when cleaning. If it is damaged, make sure to
replace before using.
2. Filter replacement: Ensure to replace the filter once every 8-12 months (depending on
extent of use and environment of the device). Please replace the filter in time when
the filtering effect is not functioning properly.
3. Outer surface cleaning: Wipe the outer surface and air inlet and outlet with a soft
cloth. Do not use a harsh chemical cleaner.
4. If the device will not be used for a long period of time: Unplug the power adapter,
clean the outer surface and the filter. Then, cover the device with a plastic bag and
store it in a dry area, away from moisture and direct exposure to sunlight.
TROUBLESHOOTING
LIMITED-LIFETIME WARRANTY:
Your Medic Therapeutics product is backed by a limited lifetime manufacturer’s warranty.
Medic Therapeutics will repair or replace your device at any time should it fail due to a
defect in material or workmanship, subject to the certain limitations.
This limited warranty does not cover any damage that results from unauthorized
or improper use, service, or repair.Further, it does not cover damage caused by
accident, impact, negligence, or normal wear and tear. Should you discover your Medic
Therapeutics product is not functioning properly, please send your device to our repair
center for evaluation. If your product cannot be repaired or serviced, we will reserve the
right to change it for a similar or newer model.
Please note that a flat rate of $66.00 will be charged to cover a service evaluation fee
and return shipping of your device. All warranty claims must be accompanied by a copy
of your proof of purchase from an authorized retailer. Please send your device, proof
of purchase, and a check or money order in the amount of $66.00 made out to Medic
Therapeutics to:
Address:
Medic Therapeutics Service Center
3069 Taft Street Hollywood, FL 33021
Contact:
warranty@medictherapeutics.com
Issue: Possible Reasons and Solutions:
Odor The filter is dirty and has not been replaced for a while.
Replace the filter.
The filter is flooded or used in a wet environment.
Replace the filter.
Re-use after a period of storage.
Clean or replace the filter.
Burning smell
Immediately stop using, unplug the power supply and contact
repair.
No Air
Being
Released
The motor is not running
Check if the power supply is normal, replace the power adaptor
or contact repair.
Too Loud Air Purifier is too loud.
The fan speed level is too high. If this is the case, please change
the fan speed to a lower level or to sleep mode.
Air Purifier gets too loud on auto mode.
When on auto mode, our Air Purifier uses sensors to detect
invisible changes in the air and adjusts the fan speed to restore
good air quality as quickly as possible.
To reduce the noise level of the device, you can adjust the fan
speed or switch on sleep mode.