User guide

WARNING: Please cancel or finish any temp basals or active boluses, and clear any active
alarms. The pump will be suspended for reading. Once the read is complete, please verify the
pump has resumed.
CAUTION: Do not use the pump remote when the pump is being read. If the pump battery is
low, the pump will not send data to the PC. Replace the battery if the status indicates battery
power is low.
1 Click the patient’s tab or double-click their name on the Patient Lookup table.
2 Make sure the patient’s device is in communication with the computer. (See Chapter 5, Hardware
setup.)
3 Click the Devices button to access the patient’s Devices workspace.
Devices may be listed under an equivalent device name. See Supported devices.
4 Find the device you want to get data from on the Active Devices list, and make sure the Choose
port data is correct.
For pumps, click the Amount of Data drop-down menu and select how much pump data you
want CareLink Pro to read.
5 Click the associated READ DEVICE button.
6 Follow device-specific instructions, and click OK.
7 CareLink Pro displays a progress bar that updates to show how much of the device read has
been completed.
If you click CANCEL as the device is being read, a message is displayed to alert you that
cancelling the action may result in the loss of all of the data read so far. You will need to click the
READ DEVICE button to restart the upload.
-To cancel, click YES.
- To continue reading device data, click NO.
When the system finishes reading data from the device, you will see a message that confirms the
device read is complete.
8 Click OK.
- For pumps, follow the instructions for taking it out of suspend mode.
If CareLink Pro is unable to get data from the device, see Chapter 9, Troubleshooting for further
guidance.
CareLink Pro User Guide Devices workspace 37