User guide

3 If the bars do not overlap, or there is not enough overlap, you have a few choices:
- Adjust the reporting period.
- Get additional device data.
Getting additional device data
1 To get more data from a device, click the READ DEVICE button associated with the device.
The Read Device bar is displayed.
WARNING: Please cancel or finish any temp basals or active boluses, and clear any active
alarms. The pump will be suspended for reading. Once the read is complete, please verify
the pump has resumed.
CAUTION: Do not use the pump remote when the pump is being read. If the pump battery
is low, the pump will not send data to the PC. Replace the battery if the device status
screen indicates battery power is low.
2 Verify that the data in the Choose port field is correct for this device.
To change this setting, click the drop-down menu for the field and select a different setting.
3 Make sure the device is connected to your computer.
4 If the device is a pump, you can specify how much data to get from it. Click the Amount of Data
drop-down menu and select an amount.
NOTE: If you select All available data, the system reads all data in the pump. This
overwrites any existing duplicate data in the system.
5 Click READ DEVICE. Be sure to read the message that is displayed carefully because it provides
specific instructions for reading the pump.
6 Follow the instructions and click OK.
The read device progress bar is displayed.
You can choose to cancel the read at any time by clicking CANCEL.
A message is displayed to confirm that the read is complete.
CareLink Pro User Guide Reports workspace 41