User guide

Table Of Contents
Troubleshooting the monitor
My monitor will not display my BG measurement from my meter
1 Make sure you are using the correct meter (a blood glucose meter supported by MWT1 technology).
Your monitor will communicate with this meter only.
2 Make sure your meter's RF (radio frequency) feature is on and working correctly.
3 Make sure the meter option in your monitor is set to On and you have set the meter ID number
correctly on the monitor
4 Make sure your monitor does not have a low battery alert condition.
5 Make sure the meter is within 4 feet (1.2 meters) of the monitor without anything in between such as
another person, a wall, etc.
6 Make sure there is no RF (radio frequency) interference from other electronic devices that could
prevent communication. These devices can include some cell phones, cordless phones, televisions,
computers, radios, Paradigm pumps, meters and pump remote controls. To restore communication,
simply move away from these other devices, or turn them off.
7 Your monitor will not show another reading. Make sure the monitor is idle and the HOME screen is
blank.
8 If your monitor still does not receive your blood glucose reading from the meter, use the up/down
buttons to manually enter your blood glucose (in the ENTER BG screen).
Reconnect old sensor
1 Go to the RECONNECT OLD SENSOR screen:
Main > Sensor > Sensor Start > Reconnect Old Sensor
2 Press ACT in the RECONNECT OLD SENSOR screen.
3 The SENSOR READY 2 HRS screen appears. Press any button to continue. An alert will sound in two
hours when a meter BG is required for calibration.
Find lost sensor
Use this feature if you receive a LOST SENSOR alert, or if communication between the transmitter and the
monitor is lost.
1 From the HOME screen, open the SENSOR START MENU.
Troubleshooting and alarms/alerts 95
Chapter 9