User guide

Table Of Contents
Troubleshooting and alarms/alerts
About alarms and alerts
To receive the full benefits of your Guardian REAL-Time CGM System, all parts of the system must work
properly. The system also needs to be calibrated regularly so that your sensor glucose (SG) measurements
are as close as possible to your meter blood glucose (BG) measurements.
The system is designed to tell you whenever something happens that could affect your diabetes
management. The system uses alarms and alerts that are separated into the following categories:
•Calibration
Glucose status
Part replacement
Communication
The STATUS screen shows the last alarm/alert that you cleared. If there was a low battery alarm, this
condition will also display in the STATUS screen for as long as the battery works or until you change the
battery.
What to do when you get an alarm/alert
When your system generates an alarm or alert:
an alarm icon
or alert icon shows on the screen;
an alarm or alert message shows on the screen; then
the monitor changes to the HOME screen.
Alarm/alert beeps gradually get louder and louder until you clear them. If the vibrate mode is on, all
alarms/alerts start as vibrations, then change to beeps. The beeps change to a siren if you do not respond
within ten minutes, then the siren and/or vibrate repeats every one minute until the alarm/alert is
cleared.
Troubleshooting and alarms/alerts 83
Chapter 9