P0857798 04 E UG 9316 Page -3 Wednesday, April 12, 2000 3:13 PM 9316CW Installation and User Guide
P0857798 04 E UG 9316 Page -2 Wednesday, April 12, 2000 3:13 PM 9316CW Important Tips ‰ Wait for at least two rings to allow the phone to identify a caller and display the caller’s name and/or number. You will have to subscribe to a Calling Line Identification service to take advantage of this feature. ‰ The 9316CW is able to make and receive calls even during a power failure. Features such as the display and memory keys will not work without power.
P0857798 04 E UG 9316 Page -1 Wednesday, April 12, 2000 3:13 PM Table of Contents Introduction 1 Key Descriptions 2 The Set Options list 3 Basic Installation Connecting the handset cord Connecting the line cord Connecting an optional fax machine or modem Connecting the power adaptor Checking your telephone Desk Mounting Optional Wall Mounting Adjusting the Display The Set Options Key 4 4 4 Basic Features Making a call Answering a call Making a Handsfree call Putting a call on mute Using the Redial
P0857798 04 E UG 9316 Page 0 Wednesday, April 12, 2000 3:13 PM
P0857798 04 E UG 9316 Page 1 Wednesday, April 12, 2000 3:13 PM Introduction Thank you for purchasing 9316CW telephone. We think you’ll find it’s full of exciting features. With a personal Directory and a Callers list, your new telephone is designed to take full advantage of the latest services offered by your local telephone company.
P0857798 04 E UG 9316 Page 2 Wednesday, April 12, 2000 3:13 PM Key Descriptions Moveable display Light Left/right arrows Sliding panel Down/up arrows Number card and lens Contrast Directory Save Hold Rls Call ers Delete Link Redial Dial Handsfree Mute Handset Volume bar Dial pad Set Options 8 memory keys ∆ Cycles through eight settings to adjust the display contrast. ¢ Allows you to store and access up to 50 numbers and names. ß ª Stores numbers and names in the Directory and in memory keys.
P0857798 04 E UG 9316 Page 3 Wednesday, April 12, 2000 3:13 PM ® Always hangs up a call. Also allows you to leave any list such as the Set Options List, Callers List, Redial List or Directory. ≈ Allows you to access a list of people who called. ∑ Allows you to erase memory keys, delete single or all items in the Directory and Callers List as well as the entire Redial List. ˚ Allows you to access network features such as Call Waiting. Link is also referred to as Flash.
P0857798 04 E UG 9316 Page 4 Wednesday, April 12, 2000 3:13 PM Basic Installation This section explains how to install your 9316CW telephone. Connecting the handset cord Connecting the line cord 1 Attach one end of the handset cord to the handset and the other end to the handset jack. Attach one end of the line cord to jack number 1 and the other end of the line cord to the wall jack.
P0857798 04 E UG 9316 Page 5 Wednesday, April 12, 2000 3:13 PM Checking your telephone When you plug in your 9316CW, you may see a message asking you to make a language selection. Follow the directions on the display to select a language. Your telephone also runs a test to ensure that the line cords are connected properly. If the test fails, the display prompts you to check the line cord. Make sure that all connections are fastened securely.
P0857798 04 E UG 9316 Page 6 Wednesday, April 12, 2000 3:13 PM Basic Features Making a call You can use the 9316CW to simply make a regular call, or you can predial a telephone number to ensure it is correct before it is dialed out. Follow the procedures below to make a regular or predialed call. To make a regular call: To make a predialed call: 1. Lift the handset or press ©. 1. Enter the number using the dial pad. 2. Enter the number using the dial pad. 2.
P0857798 04 E UG 9316 Page 7 Wednesday, April 12, 2000 3:13 PM Making a Handsfree call You don’t have to use the handset to use your telephone. Instead, you can use Handsfree mode to place a call, or you can switch to Handsfree mode while a call is already in progress. To dial without picking up the handset: To switch to a Handsfree call: 1. Press ©. 1. Lift the handset. 2. Enter the number using the dial pad. 2. Enter the number using the dial pad. 3. When the call is answered, press ©. 4.
P0857798 04 E UG 9316 Page 8 Wednesday, April 12, 2000 3:13 PM Call Waiting Identification† The 9316CW is capable of displaying Call Waiting Identification information of a second incoming call while you have a call in progress. When you are on a call and you hear the Call Waiting tone, the Call Waiting information is displayed as shown below. Incoming caller's information (Caller One) is displayed. When you hear the Call Waiting tone, Caller Two's information is displayed.
P0857798 04 E UG 9316 Page 9 Wednesday, April 12, 2000 3:13 PM SuperFlash† The SuperFlash feature allows either of two telephone extensions to activate the link to a Call Waiting call. When a person at either extension presses ˚, both extensions switch to and speak with the Call Waiting caller as shown in the diagrams below. Incoming caller's information (Caller One) is displayed. CALLER ON 555-1234 E Extension telephone picks up and also speaks with Caller One.
P0857798 04 E UG 9316 Page 10 Wednesday, April 12, 2000 3:13 PM Turning the display of Call Waiting Identification on or off You can choose whether or not Call Waiting Identification is displayed on your telephone. To turn Call Waiting Identification on or off: 1. Press the Set Options key. 2. Use ª to scroll to number 10 or press ⁄‚ to go directly to the item. 3. Press • to turn the Call Waiting Identification display on or off. 4. Press ®.
P0857798 04 E UG 9316 Page 11 Wednesday, April 12, 2000 3:13 PM Turning the ringer on or off To turn the ringer on: 1. Press the right side of √. Continue pressing the right hand side until you reach the desired ring volume. To turn the ringer off: 1. Press the left side of √. Continue pressing the left hand side until the ringer is off. Ringer is OFF appears on the display. Note: Do not lift the handset while you are turning the ringer on or off.
P0857798 04 E UG 9316 Page 12 Wednesday, April 12, 2000 3:13 PM Directory The 9316CW stores the numbers and names of up to 50 of your business associates, clients, contacts, and friends in your Directory. You can dial these numbers by selecting them. Names are sorted alphabetically starting with their first character. (If you want your Directory sorted by the last name, enter the last name first.) If you do not enter a name, the item is sorted by telephone number.
P0857798 04 E UG 9316 Page 13 Wednesday, April 12, 2000 3:13 PM Saving a memory key entry to the Directory To save a memory key entry into the Directory: 1. Press the desired memory key. Ensure the live dial pad option is turned off. 2. Press ß. 3. Press ¢. If the name was displayed with the number, both are now saved in the Directory. 4. If no name is saved, you are prompted to enter one. If you do not want to enter a name, go to step 5. To enter a name, use the dial pad.
P0857798 04 E UG 9316 Page 14 Wednesday, April 12, 2000 3:13 PM Finding items in the Directory To find items in the Directory: 1. To see the Directory heading, press ¢. 2. To see the listings that start with a particular letter, press the appropriate dial pad key. Then to see the other listings under that letter, press –. (For example: fi takes you to the first "J" listing, then – takes you to the next "J" listing. fi fi takes you to the first "K" listing.) Use the letter chart shown previously.
P0857798 04 E UG 9316 Page 15 Wednesday, April 12, 2000 3:13 PM Callers List† Using the Callers List The 9316CW stores up to 50 calls in the Callers List. Your telephone logs the number (and name if available) of the caller, when they last called, and the number of times they tried to reach you. See Callers List display messages on page 26 for a description of the display messages and icons.
P0857798 04 E UG 9316 Page 16 Wednesday, April 12, 2000 3:13 PM Editing in the Callers List To edit a number in the Callers List: 1. Press ≈. 2. Use ª to find the number you want to edit. 3. Press any key on the dial pad to begin editing. 4. To add digits, use the dial pad. To erase one digit to the right of the cursor, press ‘. To erase one digit to the left of the cursor, press “. Caution: The Callers List does not save changes.
P0857798 04 E UG 9316 Page 17 Wednesday, April 12, 2000 3:13 PM Deleting from the Callers List To delete a number in the Callers List: To delete all numbers in the Callers List: 1. Press ≈. 1. Press ≈. 2. Use ª to find the item you want to delete. 2. Press ∑ twice. 3. Press ∑ twice. You are still in the Callers List. 3. To leave the Callers List at any time, press ≈ or ®. 4. To leave the Callers List at any time, press ≈ or ®.
P0857798 04 E UG 9316 Page 18 Wednesday, April 12, 2000 3:13 PM Labeling the memory keys After programming the memory keys, label them with the supplied blank labels and key caps.† Making calls from memory keys To call from a memory key: To predial from a memory key: 1. Lift the handset or press either © or ∂. 1. Press the memory key with the number you want to dial out. 2. Press the memory key with the number you want to dial out. 2. Lift the handset or press either ©or ∂.
P0857798 04 E UG 9316 Page 19 Wednesday, April 12, 2000 3:13 PM Deleting memory keys To delete a memory key: 1. To see its contents, press the memory key. 2. To erase, press ∑ twice. Note: The Live dial pad option must be turned off to edit memory keys. (See Selecting the dial pad mode on page 21.) Saving features in memory keys† For easy access, you can save the feature codes of telephone company services in your memory keys.
P0857798 04 E UG 9316 Page 20 Wednesday, April 12, 2000 3:13 PM Saving a feature and light in memory keys You can make the set indicator light come on when you turn a feature on and go off when you turn that same feature off. You can only do this with one feature, and the feature must have separate On and Off codes (such as Call Forwarding). For example, you may want the light to remind you that you have turned Call Forwarding on.
P0857798 04 E UG 9316 Page 21 Wednesday, April 12, 2000 3:13 PM Advanced Features Adding a timer key You can program any of the memory keys to be a Timer key. To add a timer key: 1. Press the Set Options key. 2. Use ª to scroll to number 4, or press ‚› to go directly to the item. 3. Press • to add a Timer key. 4. Press a memory key. 5. Press ß. 6. Label the Timer key. (See the diagram on page 18.) Using the call timer The timer key is used to time the length of a call.
P0857798 04 E UG 9316 Page 22 Wednesday, April 12, 2000 3:13 PM Entering area codes When you enter an area code or prefix using this feature, your 9316CW telephone will remove that code or prefix from incoming numbers that are logged in the Callers List. For example, if you enter your area code into this option, all calls in your area code will appear in the Callers List with the area code stripped off (the area code will appear in brackets after the number).
P0857798 04 E UG 9316 Page 23 Wednesday, April 12, 2000 3:13 PM The Security Numbers feature The 9316CW is equipped with a Security Numbers feature to keep selected numbers private when you dial. When you have entered a secure number using this option, your telephone does not display or store the digits that you dial after that secure number. Instead, the numbers that follow the secure number are replaced with the * symbol on the display. You can secure up to five 12-digit numbers.
P0857798 04 E UG 9316 Page 24 Wednesday, April 12, 2000 3:13 PM Display messages and lights The 9316CW has a back-lit three-line display that uses icons and messages to give you call information. The Callers List screen A sample Callers List screen is shown below. May also read: Private name Unknown name Call has been returned The number in the list May also read: Private number Unknown number 01 The call was answered L.E.
P0857798 04 E UG 9316 Page 25 Wednesday, April 12, 2000 3:13 PM General display messages Message What it means Check line cord If there is no dial tone, make sure the line cord and handset cord are attached securely. Directory empty Use SAVE to add The Directory remains empty until you add numbers and names to it. Directory full No changes made The Directory has a 50 entry limit. If you want to add an item, delete an item you no longer use.
P0857798 04 E UG 9316 Page 26 Wednesday, April 12, 2000 3:13 PM Callers List display messages Message What it means Callers List is empty Your telephone does not record incoming calls until you subscribe to Calling Line Identification service. If you do subscribe, you have not received any calls in the list yet or you have deleted all numbers in the Callers List. Bumped calls=XX XX is the number of old calls automatically removed to make room for incoming new calls in the Callers List.
P0857798 04 E UG 9316 Page 27 Wednesday, April 12, 2000 3:13 PM Learning about the lights The 9316CW’s set indicator light also alerts you when another extension is on the line, the telephone rings, a call is on hold, a feature is on, or the ringer is off. There is a small red light beside © to show you the status of handsfree and mute. Set indicator light messages Feature Light Call is on hold Indicator light flashes quickly. Extension in use Set indicator light is on.
P0857798 04 E UG 9316 Page 28 Wednesday, April 12, 2000 3:13 PM Troubleshooting The display is in an alternate language. You can change the display language using the Set Options key. See Changing the display language on page 10 for more information. The cursor does not move when saving in the Directory. The number or name is too long. Numbers can be no longer than 24 digits and names can be no longer than 16 characters. You cannot save a Directory number into a memory key.
P0857798 04 E UG 9316 Page 29 Wednesday, April 12, 2000 3:13 PM Call Waiting Identification information is not being displayed. Make sure that the Call Waiting Identification information option is enabled, and that you have subscribed to a Call Waiting ID† service. You are unable to call back from the Callers List. The Callers List will record the area code of any call, including local calls. You need to take the area code out when dialing numbers from the Callers List.
P0857798 04 E UG 9316 Page 30 Wednesday, April 12, 2000 3:13 PM Index A Area codes 22 C Call Display see Calling Line Identification Call Waiting Identification 8 see also Link turning display of on/off 10 Call Waiting Tone see Call Waiting Identification Callers List 6, 15 deleting in 17 dialing long distance 16 display messages 26 editing 16 finding items 15 making a call 15 saving to the Directory 16 setting the list mode 17 Calling from Callers List 15 Directory 13 memory keys 18 Calling Line Identifi
P0857798 04 E UG 9316 Page 31 Wednesday, April 12, 2000 3:13 PM Index Long distance 16 M V Memory keys 17 deleting 19 editing 18 labeling 18 making calls 18 predialing from 18 saving a feature and light 20 saving features 19 saving from the display 17 saving numbers and names 17 trouble shooting 28 Mute 7 Volume 11 receiver 11 ringer 11 speaker 11 turning the ringer on/off 11 N Names entering 13 O Options list 3 P Pause 2 inserting in a number 17 R Redial list 7 making a call 7 Release key 3 Right
P0857798 04 E UG 9316 Page 32 Wednesday, April 12, 2000 3:13 PM GENERAL INQUIRIES If you have read the guide and you still have questions, call 1-800-574-1611 in Canada and the USA. In other areas, contact your telephone company. © Aastra Telecom Inc.