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Contents 1 MGE NETWORK SOLUTION ___________________________________________________________________________________ 4 1.1 1.1.1 Connecting the UPS to the Ethernet network_______________________________________________________________ 4 1.1.2 Protection of the computers / servers_____________________________________________________________________ 5 1.1.3 Supervision of the UPSs over the network _________________________________________________________________ 5 1.1.4 1.
4.3.1 Email Notification ___________________________________________________________________________________ 26 4.3.2 E-mail Message Settings _____________________________________________________________________________ 28 4.4 Network settings ____________________________________________________________________________________ 31 4.4.2 System ___________________________________________________________________________________________ 33 4.4.
1 MGE Network Solution 1.1 General Presentation MGE Network Solution: Z provides information on events concerning the supply of power to the computers connected to your computer network, Z carries out automatic shutdown of computer systems, Z monitors and controls all the UPSs connected to the network.
1.1.2 Protection of the computers / servers This function is performed by the Network Shutdown Module installed on each of the servers to be protected. Note that the Shutdown Module is available on several Operating Systems. The Network Shutdown Module: continuously waits for information from the Network Management Card / Proxy connected to the MGE UPS. warns administrators and users if AC power fails and proceeds with graceful system shutdown before the end of battery backup power is reached. 1.1.
1.1.4.1 How to connect UPS / agent / network: Insert the optional card in the UPS and connect the UPS to the computer network. Start the MGE UPS, then the computers. 1.1.4.2 Setting up the protection: Set up the Network Management Card (see user manual). Install and configure the Network Shutdown Module on all machines that are to be protected by the UPS. The software components for each platform and the user manuals are on the Solution-Pac-2 CD or are available for download on the www.mgeups.
1.2.2 Direct sending of E-mail When a UPS event occurs, the Network Management Card can directly notify up to 4 intranet or extranet addresses by e-mail. (see E-mail Notification and E-mail message settings) 1.2.3 Sending text messages (SMS) The card offers the possibility of redirecting UPS alarms to an e-mail server. The format of these e-mails is compatible with mobile telephone e-mail/SMS transfer systems proposed by ISPs. The format to be used depends on the service provider. For example, sms.
Z EMC: 89/336/EEC and 93/68/EEC. 1.3.3 Configuration The user can configure the card with one of the following means: Z Web browser Z Local serial link (network parameters) Z BOOTP/DHCP (network parameters) 1.3.4 Administration Z Up to 50 workstations protected by Network Shutdown Modules - Central or local configuration. Z Up to 5 browsers connected at the same time (3 in SSL). Z Minimum recommended browser versions: Internet Explorer 6.x, Mozilla Firefox 1.5, Netscape 6.
Z Possibility of notification of status changes by e-mail, SMS or SNMP trap Z Position detection of 2 dry contacts (maximum sensor/contact distance: 20 m) Z Name and status of each configurable contact Z Recording of events and measurements in the card log Z Possibility of shutting down the installation in the event of a threshold being exceeded or on opening / closure of a dry contact Z Connection to the card with straight CAT5 RJ45 network cables (maximum card/sensor distance: 20 m) Z Hot ins
2 Installation 2.1.1 Unpacking and check on contents The installation kit contents: Z A Network Management Card (66102) Z A serial communication cable for configuration (34003918) Z Installation manual (34003905) 2.1.2 Indications Ethernet port LED Colour Activity Description ACT Green Z Off Z On Z Z Z Flashing Z Z Off On 100M Orange T H E U N I N T E R R U P T I B L E Network Management Card – User Manual Z Z Z Card not connected to the network.
Service port LED UPS Data RS232 Colour Green Orange Activity Z Off Z On Z Flashing Z Z Off On Z Flashing Description Z Card startup in progress. Z Communication with UPS in progress Z Normal operation. Communication with the UPS is operational Z Configuration menu is active Z Normal operation. Configuration menu is deactived Z Communication with the Environment Sensor (option). 2.1.
3 Configuration 3.1.1 Configure IP parameters Once the card has started: Connect one end of the cable (34003918) to the Service port. If the environment sensor was previously connected, the card must be restarted in order to access the configuration menu. Connect the other end of the cable to the COM port (IOIOI) of a PC.
At the end of the menu, wait for the "Done" message to be displayed indicating that the IP parameters have been saved. Return to the main menu and enter 1. The card restarts with the new IP parameters. 3.1.2 Test after configuration To check that the Network Management Card is operational after installation and configuration. From a station connected to the same subnet as the card, open a web browser and enter the IP address of the card in the address field Check the display of the home page.
4 Supervision and administration by browser Z On a computer equipped with a Web browser (Internet Explorer, FireFox or Netscape recommended), enter the address initialised previously in the Installation chapter (e.g. http://172.17.16.16.) The "UPS properties" home page is displayed. 4.1.1 Optimising the performance of your browser Z To view status changes on the UPS in real time, the browser must be configured so that it automatically refreshes all the objects on the current page.
4.2 UPS 4.2.1 UPS properties page Z This page gives instant access to the essential information about your UPS. This page is automatically refreshed every 10 seconds. 4.2.1.1 "UPS" zone: general information on the UPS. Indication of the picture and generic name of the UPS range Computer room: Customised name of your system. You can change this name on the "System" page. 4.2.1.
• Utility power present • Battery operation • Loss of communication with the UPS • Battery fault • • • • • (green outlet) • Outlet powered • (red outlet) • Outlet not powered or not protected "Communication": indicates the status of the communication between the card and the UPS "Power source": indicates whether the power comes from the utility or from the UPS battery "Batteries": indicates whether the battery is being charged, discharged, or is faulty "Output load level": indicates the powe
4.2.2 On-line help On-line contextual help in English is available at the top of each page by clicking on the Help link, which is always located on the top right corner. The navigation menu of the on-line help is identical to that of the card's pages. The Help page always opens a new window.
4.2.3 UPS control Click on the "UPS Control" section in the menu UPS configuration may prevent the shutdown and restart commands from being properly run. Read the UPS user manual for more information. This page enables triggering of startup and shutdown sequences for the UPS main output and controlled outlets. Z The status of each output is displayed by a symbol associated with the Off label (red symbol) or On (green symbol).
"Immediate On": A sequence to switch on output power is launched immediately. The output is re-powered and the systems supplied start up correctly. "Delayed, safe power down": This is the same switch off sequence as for the "Safe power down" command, but postponed by the number of seconds programmed in the "Off Delay" parameter.
4.2.4 UPS weekly schedule programming Click on the "Weekly schedule" section of the menu. UPS configuration may prevent the shutdown and restart commands from being properly run. Read the UPS user manual for more information. The weekly schedule enables the administrator to optimise power consumption or program a reboot of the protected equipment at a set time.
4.2.5 Shutdown parameters This page enables viewing and configuration of UPS operating parameters in battery mode and for power restoration. Click on the "Shutdown parameters" section in the menu to see the list of parameters. When you tick the Show advanced parameters option, extra parameters are displayed. These parameters enable, in particular, adjustment of certain thresholds related to the percentage of remaining battery charge level.
The first shutdown criteria initiates the restart of the shutdown sequence. Z If remaining time is under (0 to 99999 seconds, 180 by default) is the minimum remaining backup time from which the shutdown Z If battery capacity is under (0 to 100%); this value cannot be less than that of the UPS and is the minimum remaining battery sequence is launched. capacity level from which the shutdown sequence is launched.
4.2.6 Viewing the alarms Z Click on "Alarm Table" in the menu to view the list of current alarms. The table of managed alarms is included in the appendix.
4.2.7 Measurements Click on "Measurements" in the menu The following measurements are saved and time-stamped (env. 430): Z "Input voltage": Value of the utility voltage supplying the UPS Z "Input frequency": Value of the utility frequency supplying the UPS Z "Output voltage": Value of the output voltage of your UPS Z "Output load (%)": Value of the percentage of load at UPS output Z "Battery capacity (%)": Percentage of charge available in the battery Z "Remaining time (min.
4.2.8 Event log Click on "Event Log" in the menu Z "Save log" enables all saved values to be opened or saved in CSV format. (compatible with Excel type spreadsheets) Z "Clear log" enables deletion of all records. The administrator must enter his/her login / password to validate this action. The card can save 435 events. The table of managed alarms is included in the appendix. 4.2.9 System log Click on "System log". in the menu Z "Save log" enables all saved values to be opened or saved in CSV format.
4.3 Notification 4.3.1 Email Notification The card offers the possibility of redirecting UPS alarms to an e-mail server. The format of these e-mails is compatible with mobile telephone transfer systems using text messages (SMS).
Z Recipient List: On the left side of this page, up to four recipients can be configured to receive e-mails from the card. Each addressee has its own trigger events, selected from the right side of the page, for which an e-mail is sent. The card’s log indicates e-mail transmission errors Each recipient is configured with the following parameters Z Recipient: (Field is limited to 49 characters) this is the e-mail address of the person or department to receive the e-mail.
4.3.2 E-mail Message Settings This page enables customisation of the content of the messages received by recipients of e-mails sent by the card. Customisation is common to the four recipients that can be notified (see E-mail notification). Z Sender (59 characters maximum) identifies the source of the message. The default value is ups@domain.com. This field is free.
T H E U N I N T E R R U P T I B L E Network Management Card – User Manual P O W E R 34003991EN/GA P R O V I D E R - 29 -
4.4 Configuration The parameters of this menu can only be modified after entering the "Login" and "Password". The following screen is proposed automatically: The default login and password are: MGEUPS Each field accepts up to 10 characters max. After the login and password are entered, they remain active for 5 minutes. If the browser is closed, they will have to be re-entered. An error in either field results in systematic rejection of the requested action (save, page access, card reboot…).
4.4.1 Network settings Click on "Network" in the menu. This menu enables the administrator to configure the network parameters of the card and authorisation of the remote upgrade of the embedded system. Z IP Address: The IP address of the card (e.g.: 172.17.22.252). Z Subnet Mask: The mask of the sub-network of your network (e.g.: 255.255.255.0). Z Gateway Address: Indicate the IP address of the gateway to access the stations located outside the card’s subnet (e.g.: 172.17.17.1).
received from the server, the card boots with the last saved parameters from the previous start. These parameters are those shown on the page. The default value for this parameter is "Enable" Note 1: If the hostname is not used, the IP address supplied by the DHCP server must be fixed to maintain connection with the clients installed on the stations to be protected. Note 2: During the first connection, if the DHCP query is not successful, the NMC starts with the following IP configuration: IP address:172.
4.4.2 System Click on "System" in the menu. This menu enables the customisation of the information on the UPS properties pages. Z UPS Contact: This text field is limited to 49 characters. Enter the name of the person responsible for UPS administration at IT network level and/or electrical maintenance. This field does not appear on any other Web page. By default, its value is "Computer Room Manager".
4.4.3 Notified Applications Click on "Notified Applications" in the menu. Security: The administrator has to enter his/her login/password in order to view this information. This menu enables: Z The addition of the supervision stations receiving traps and configuration of the trap type. Z To list all the Notified Applications and the main parameters. Z To test the operation of notified applications Z by simulating power loss Z by sending a real shutdown sequence.
Z Configuration: shows where the parameters of the Network Shutdown Module come from: Local (coming from the application) or Central (coming from the card). The Central shutdown configuration is available by clicking on the Configuration link. Z Z Shutdown duration: the shutdown duration necessary to properly shutdown the computer. Shutdown after: the time available to the user from the power failure until the launch of the shutoff sequence of the UPS and equipment. This parameter is optional.
4.4.4 Central shutdown configuration Click on "Notified Applications" in the menu, then "Configuration". This page is used to define either the "shutdown" or the "notification" settings used by the Network Shutdown Modules that connect to Network Management Card. These settings are used by the Network Shutdown Modules if they are in central-configuration mode or if their configuration is not valid. Z Shutdown duration: the shutdown duration necessary to properly shutdown the computer.
4.4.5 Access control Click on "Access Control" in the menu. To access this page, the login and password are systematically requested if they have not already been entered. This menu enables configuration of the different parameters enabling secure access to the card via a browser or SNMP. Z Login: This text field is limited to 10 characters. - Enables secure access and modification of pages. Default value "MGEUPS". Z Change / Confirm password: This text field is limited to 10 characters.
Digest Î MD5 Changes take effect after a card reboot Export settings to file: Enables exportation ("Download" button) and saving of card configuration information.
4.4.6 Date and time Click on "Date and Time" in the menu. This menu enables initialisation of the date and time of the card in three different ways. The date format is always of year/month/day type Z Set manually: Enables initialisation of the date and time of the card, with the values entered in the Date and Time fields. This update is made after clicking on the "Save" button. Maximum drift is +/- 2 min.
4.4.7 Firmware upload Click on "Firmware Upload" in the menu. This menu enables a new firmware version to be uploaded To upload a new version of the card's firmware, select the file to be loaded using the "Browse…" button and click Upload.
4.5 Environment Sensor (option) The environment sensor (66846) is an option that enables temperature and humidity to be measured, and indication of the position of two external contacts. It is connected with a standard network cable to the Card Settings port of the Network Management Card. The card automatically detects sensor presence.
4.5.2 Environment Status For both measurements, a graduated gauge proposes the following functions: The cursor indicates the current value. Two red zones to the left and right represent the high and low thresholds that can be set on the Environment Settings page. When the measured value enters one of these zones, an alarm can be notified (see Notification parameter in the Environment Settings page).
4.5.3 Environment Settings The environment sensor measures temperature, humidity and gives the status of the 2 contacts (used for door, alarms or generator unit). The temperature and humidity thresholds can be adjusted and can trigger notification and correct shutdown of the protected system. The Sensor name is the function name given to the sensor, usually it enables location of the sensor. Temperature: Choose the temperature unit (°C or °F) from the selection box.
Humidity High threshold: If this value is exceeded, a notification is sent if this is validated. The default value is 90%. Low threshold: If this value is exceeded, a notification is sent if this is validated. The default value is 5%. Hysteresis must be set to prevent multiple notifications if humidity fluctuates around a threshold. The default value is 5%.
4.5.4 Log The two environment sensor measurements: Temperature and Humidity are recorded at an interval defined by the Environment log interval in the System settings page. By default, this period is 300 seconds. Each measurement is dated and stored in the log of the UPS’s communication card. The size of log files is limited by a time indexing system. The user can Save the log on his/her workstation at any time, in a CSV format file. The user can also Clear the files contained in the card to reset the log.
5 Server protection 5.1 Set-up of the shutdown parameters The Network Shutdown Module, on protected server boot, subscribes itself automatically to notified applications list and sends its essential data: Z Z IP Address or hostname of the server on which it is installed: So that the card can inform it of power events.
5.1.1.1 Backup time before initiating the shutdown procedure (Shutdown After - Shutdown Timer) When the UPS switches to battery, the Network Management Card starts the Shutdown Timer countdown and launches the system shutdown procedure at the end of the countdown. This value must be chosen so that users have time to complete their tasks and disconnect, without exceeding battery backup time.
Utility failure Start shutdown outlet 1 Start shutdown main output Utility restore Utility Main output Shutdown duration main output Outlet 1 NSM 1 on main output Shutdown duration outlet 1 Shutdown duration 1 Shutdown duration 2 NSM 2 on outlet 1 Shutdown after: Shutdown duration 3 NSM 3 on main output 5.1.3 Protection of a server connected to a controlled outlet Network Shutdown Modules (NSM) starting with version 3.0 are compatible with the controlled outlets.
5.2 The different server and UPS shutdown sequences 5.2.1 Extended power outage, shutdown initiated by the Shutdown Timer (Shutdown after) During battery backup time, the Shutdown Timer of the Network Management Card is reached: After a user-defined backup time period (Shutdown parameters page), the shutdown of all servers is initiated, followed by the UPS shutdown (depending on its configuration).
Utility failure Start shutdown output 1 Start shutdown main output Utility restore Utility Shutdown duration Main output Battery capacity under: NSM 1 on main output Shutdown duration output 1 Output 1 Battery capacity under: (output 1) NSM 2 on output 1 5.2.
6 Configuration via RS232 Z Use the cord supplied with the card. Z Connect the card to a computer equipped with a hyperterminal type emulator. The serial link must be set at 9600 baud, 8 bits, no parity, Z Check that UPS power is on. Z Enter the MGEUPS or mgeups password (non modifiable). Z The menu is in English only. 1 stop bit, and without flow control.
6.2.1 Choice 1: Read Network settings Enables reading of the card's routine settings 6.2.2 Choice 2: Modify Network settings Enables the modification of network parameters In DHCP mode, the card can receive the following parameters according to the DHCP server settings Z IP address Z Subnet Mask Z Gateway address Z Primary DNS server Z Secondary DNS server The card must be restarted in order for the new parameters to be taken into account. 6.
4 : Return to Default Configuration 5 : Exit 7 : Exit ----------------------------------------------------------------------------Wait for the confirmation message. The card is now accessible via the Web with the password MGEUPS. Enables the return to the new default password: MGEUPS 6.
7 Appendices 7.1 Tables of alarms and events 7.1.1 Table of alarms List of time dated alarms Alarm on Alarm off Battery fuse blown Battery fuse OK Battery temperature fault Battery temperature OK Battery charger fault Battery charger OK Charger temperature fault Charger temperature OK End of Warranty LCM message OK Contact MGE http://www.mgeups.com/lcm End of battery life LCM message OK Contacter MGE http://www.mgeups.
Load not powered Load powered UPS internal fault UPS OK Battery fault Battery OK UPS overload UPS returns to normal load UPS overtemperature UPS temperature OK Imminent UPS shutoff UPS OK : Temperature is above high threshold xx °C : La température est au dessus du seuil haut xx °C : Humidity is above high threshold xx % : L'humidité est au dessus du seuil haut xx % : Temperature is below low threshold xx °C : La te
Battery switch (QF1) open Battery switch (QF1) closed Manual Bypass switch (Q3BP) closed Manual Bypass switch (Q3BP) open Load not protected - On Manual Bypass Inverter limitation Inverter end of limitation Inverter fuses blown Input fuses OK Inverter fault Inverter OK Inverter overload Inverter load OK Inverter overtemperature Inverter temperature OK Inverter thermal overload Inverter load OK Output switch (Q5N) open Output switch (Q5N) closed Load short circuit Load OK Normal AC NOK N
7.2 SNMP objects 7.2.1 MGE MIB The NMC card implement reduce MGEUPS MIB, with the objects bellow managed. The entire MIB description is available on www.mgeups.com area “Download area – embedded Softwares. Le chemin d’accès à la MIB MGEUPS est 1.3.6.1.4.1.705.1. MIB object SNMP Format Add.
mgoutputVoltage_2 deciVolts {7,2,1,2,2,0} mgoutputVoltage_3 deciVolts {7,2,1,2,3,0} mgoutputFrequency_1 deciHz {7,2,1,3,1,0} mgoutputFrequency_2 deciHz {7,2,1,3,2,0} mgoutputFrequency_3 deciHz {7,2,1,3,3,0} mgoutputLoadPerPhase_1 % {7,2,1,4,1,0} mgoutputLoadPerPhase_2 % {7,2,1,4,2,0} mgoutputLoadPerPhase_3 % {7,2,1,4,3,0} mgoutputCurrent_1 deciAmps {7,2,1,5,1,0} mgoutputCurrent_2 deciAmps {7,2,1,5,2,0} mgoutputCurrent_3 deciAmps {7,2,1,5,3,0} upsmgOutputOnBattery 1(yes) 2(n
If the Environment Sensor is detected , the following information are managed. upsmgEnvironAmbientTemp 0.1 degré {8,1,0} upsmgEnvironAmbientHumidity 0.1 % {8,2,0} upsmgEnvironmentNum {8,6,0} upsmgEnvironmentSensorTable {8,7,0} upsmgEnvironmentEntry {8,7,1,0} upsmgEnvironmentIndex {8,7,1.1 } upsmgEnvironmentComFailure 1(yes) 2(no) {8,7,1.2} upsmgEnvironmentTemperature 0.1 degré {8,7,1.3} upsmgEnvironmentTemperatureLow 1(yes) 2(no) {8,7,1.
7.2.2 Table des TRAPS : (1.3.6.1.4.1.705.1.11) SNMP traps are sent when alarms appears and desappears.
8 Glossary Bootp: Protocol based on UDP used to allocate an IP address corresponding to an Ethernet card during the startup phase. Defined by the RCF 951 Community name: Access key to access SNMP agent information DHCP Dynamic Host Configuration Protocol This IETF protocol enables remote, automatic, self-configuration of the IP addresses of a workstation.
NTP Network Time Protocol Protocol to position a set of machines on a network at the same time. Programmable outlet (controlled outlet): Outlet that can be remote-switched on or off. UM-Client components enable management of such outlets. REBOOT – To restart a system after an interruption. – To perform an obstacle-free “reboot”, it is essential that the system is correctly and carefully shut down beforehand.
traps.
